HotelWedding VenueBusiness Meeting LocationsHoliday Inn Express
Experience Lubbock, TX From Our Hotel's PropertyWide-open skies and rugged landscape characterize this region, known as the South Plains. Growing larger each year, this bustling city still retains its West Texas charm, and when you stay at our hotel's facility in Lubbock, we'll make sure you get a big dose of Southern hospitality.Because we're right off Highway 82, we're just minutes from Covenant Medical Center, Texas Tech University and the businesses of downtown Lubbock. The hotel's staff is also happy to assist if you need to host a seminar or gathering in one of the event rooms. To prepare for the meeting, feel free to use the Business Center and the complimentary wireless HSIA.While you compare hotels in Lubbock, keep in mind that we're just moments from South Plains Mall and short walk from Canyon West Shopping Center. For more information on the city's history visit the National Ranching Heritage Center or the Buddy Holly Center. Our accommodations are also close to Main Event, Joyland Amusement Park, the Depot District and the American Wind Power Center.The Holiday Inn Express & Suites Lubbock West hotel has premium amenities at a price you can afford. Sample all your breakfast favorites at the free, hot Express Start Breakfast Bar before exploring Lubbock, or hit the hotel's Fitness Center for an invigorating workout. Visit us on your next trip and enjoy unique features like our aquarium that houses a catfish named Paws.
Customers consistently praised the friendly and helpful staff, highlighting their exceptional service and willingness to assist.
Cleanliness
While many reviews noted clean rooms, there were significant complaints about dirty bathrooms and maintenance issues.
Breakfast Quality
The breakfast received positive feedback for variety and quality, although some guests found it lacking at times.
Maintenance Issues
Numerous reviews pointed out the need for maintenance and updates in various areas of the hotel, including bathrooms and amenities.
Noise Levels
Several guests reported issues with noise from neighboring rooms and hallways, indicating poor soundproofing.
BL
Barbara Lafreniere
Dec 23, 2025
5.0
Best hotel that we stayed in during our week long travel. Best breakfast, and nicest staff; rooms were very large and had a couch, microwave, and refrigerator. Very clean. Coffee was outstanding. We will definitely stay here again
TK
Todd Kidd
Dec 23, 2025
3.0
Overall a decent hotel with some minor issues.
SB
Stephanie Bostic
Dec 14, 2025
5.0
Great hotel, friendly service, easily accessible and close to shopping and restaurants. Rooms were spacious, free breakfast, pool and hot tub on location.
SM
Scott Moore
Dec 13, 2025
3.0
Food and parking is horrible
JA
Jerry Allen
Nov 29, 2025
5.0
We stayed here on a trip and were very pleased with our choice. The room was clean, very nice and quiet. The staff friendly and helpful, the night clerk that checked us in was super. If we need a room in Lubbock again I know where I am calling. The only trouble I had was the making reservations, the call was dropped twice on their end but with the helpful people making reservations we got it done. Thank you
Frequently Asked Questions About Holiday Inn Express & Suites Lubbock West by IHG
What accessibility features does Holiday Inn Express & Suites Lubbock West offer?
The hotel provides accessible parking, mobility accessible facilities, and an elevator to ensure convenience for guests with disabilities.
Is breakfast included with a stay at the Holiday Inn Express & Suites Lubbock West?
Yes, the hotel offers a free Express Start Breakfast Bar featuring a buffet breakfast for all guests.
What are the check-in and check-out times for this hotel?
Check-in time is at 3:00 PM and check-out is at 11:00 AM.
Does the hotel offer free Wi-Fi to guests?
Yes, complimentary Wi-Fi is available throughout public areas of the hotel.
Are pets allowed at Holiday Inn Express & Suites Lubbock West?
No, pets including dogs and cats are not allowed at the hotel.
What fitness amenities are available at the hotel?
Guests can enjoy a free fitness center equipped with elliptical machines, treadmills, and free weights.
Are there any nearby shopping centers guests can visit?
Yes, guests can easily visit the nearby South Plains Mall and Canyon West Shopping Center, both great options for shopping during their stay.
Which entertainment venues are located near the hotel?
Nearby entertainment options include Main Event Lubbock for arcade and bowling fun, Joyland Amusement Park for family attractions, and the Depot District for nightlife and dining.
Are there any nearby medical or wellness facilities?
Yes, there are medical and wellness facilities nearby such as Bryce Olson Physical Therapy, Personal Injury Doctor Now, and Wellstar Wellness gym.
What booking options are available for this hotel?
Guests can book rooms directly via the IHG website or through the IHG Hotels & Rewards mobile app available on iOS and Android platforms with quick links provided.