Certified by Holiday Inn Express & Suites Lubbock West by IHG • Mar 01, 2026
HotelWedding VenueBusiness Meeting LocationsHoliday Inn Express
Experience Lubbock, TX From Our Hotel's PropertyWide-open skies and rugged landscape characterize this region, known as the South Plains. Growing larger each year, this bustling city still retains its West Texas charm, and when you stay at our hotel's facility in Lubbock, we'll make sure you get a big dose of Southern hospitality.Because we're right off Highway 82, we're just minutes from Covenant Medical Center, Texas Tech University and the businesses of downtown Lubbock. The hotel's staff is also happy to assist if you need to host a seminar or gathering in one of the event rooms. To prepare for the meeting, feel free to use the Business Center and the complimentary wireless HSIA.While you compare hotels in Lubbock, keep in mind that we're just moments from South Plains Mall and short walk from Canyon West Shopping Center. For more information on the city's history visit the National Ranching Heritage Center or the Buddy Holly Center. Our accommodations are also close to Main Event, Joyland Amusement Park, the Depot District and the American Wind Power Center.The Holiday Inn Express & Suites Lubbock West hotel has premium amenities at a price you can afford. Sample all your breakfast favorites at the free, hot Express Start Breakfast Bar before exploring Lubbock, or hit the hotel's Fitness Center for an invigorating workout. Visit us on your next trip and enjoy unique features like our aquarium that houses a catfish named Paws.
Location
Certified by Holiday Inn Express & Suites Lubbock West by IHG • Mar 01, 2026
Certified by Holiday Inn Express & Suites Lubbock West by IHG • Mar 01, 2026
Reviews
3.9
592 reviews
5 stars
286
4 stars
139
3 stars
66
2 stars
39
1 star
62
What are people saying?
AI-generated from recent customer reviews
Staff Performance
Customers consistently praised the friendly and helpful staff, noting exceptional service during their stays.
Cleanliness
While many guests reported clean rooms, there were several complaints about dirty bathrooms and maintenance issues.
Amenities
The hotel offers good amenities like breakfast and a pool, but there were complaints about the pool's cleanliness and temperature.
Noise Issues
Several reviews mentioned poor soundproofing, leading to disturbances from neighboring rooms and hallways.
Maintenance Concerns
Guests noted various maintenance issues, including malfunctioning air conditioning, broken bathroom fixtures, and outdated facilities.
KZ
Krista Zurcher
2 days ago
5.0
I had a fantastic stay here at holiday inn express in Lubbock! The room was clean, the breakfast was good, and it was a good location. Eshan, the front desk attendant is fantastic. He was polite and friendly with our check in and check out. He also greeted people as they came in. He was engaging, and knowledgeable about the area. He is a hard worker and kept a good attitude from late at night when we checked in, to in the morning when we came down for breakfast.
JY
Jaclyn Yesko
Feb 23, 2026
5.0
I wish I could give more than 5 stars! This hotel is amazing from the professional, friendly staff to the cleanliness of the rooms. Timothy at the front desk is a real class act😏👌. Very accommodating and friendly. Made us feel right at home after driving over 1500 miles from Florida. Eva has also been amazing! Was very willing to help us to her best abilities get the best rate for our extended stay. We are beyond grateful and would recommend this hotel to any family and friends.
BL
Barbara Lafreniere
Dec 23, 2025
5.0
Best hotel that we stayed in during our week long travel. Best breakfast, and nicest staff; rooms were very large and had a couch, microwave, and refrigerator. Very clean. Coffee was outstanding. We will definitely stay here again
TK
Todd Kidd
Dec 23, 2025
3.0
Overall a decent hotel with some minor issues.
SB
Stephanie Bostic
Dec 14, 2025
5.0
Great hotel, friendly service, easily accessible and close to shopping and restaurants. Rooms were spacious, free breakfast, pool and hot tub on location.
Frequently Asked Questions About Holiday Inn Express & Suites Lubbock West by IHG
What accessibility features does Holiday Inn Express & Suites Lubbock West offer?
The hotel provides accessible parking, mobility accessible facilities, and an elevator to ensure convenience for guests with disabilities.
Is breakfast included with a stay at the Holiday Inn Express & Suites Lubbock West?
Yes, the hotel offers a free Express Start Breakfast Bar featuring a buffet breakfast for all guests.
What are the check-in and check-out times for this hotel?
Check-in time is at 3:00 PM and check-out is at 11:00 AM.
Does the hotel offer free Wi-Fi to guests?
Yes, complimentary Wi-Fi is available throughout public areas of the hotel.
Are pets allowed at Holiday Inn Express & Suites Lubbock West?
No, pets including dogs and cats are not allowed at the hotel.
What fitness amenities are available at the hotel?
Guests can enjoy a free fitness center equipped with elliptical machines, treadmills, and free weights.
Are there any nearby shopping centers guests can visit?
Yes, guests can easily visit the nearby South Plains Mall and Canyon West Shopping Center, both great options for shopping during their stay.
Which entertainment venues are located near the hotel?
Nearby entertainment options include Main Event Lubbock for arcade and bowling fun, Joyland Amusement Park for family attractions, and the Depot District for nightlife and dining.
Are there any nearby medical or wellness facilities?
Yes, there are medical and wellness facilities nearby such as Bryce Olson Physical Therapy, Personal Injury Doctor Now, and Wellstar Wellness gym.
What booking options are available for this hotel?
Guests can book rooms directly via the IHG website or through the IHG Hotels & Rewards mobile app available on iOS and Android platforms with quick links provided.
Brand Certified Facts from Holiday Inn Express & Suites Lubbock West by IHG
Holiday Inn Express & Suites Lubbock West by IHG partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: