Hampton Inn & Suites Lubbock University

4.6
485 reviews

About

Hotel
We’re just across the freeway from Texas Tech University and Jones AT&T Stadium. The Buddy Holly Center and Mackenzie Park are only two miles away. Fill up each morning on our free breakfast and kick back each evening at our beer and wine bar. WiFi is also included in your stay as well as access to our fitness center and meeting space.

Location

Hampton Inn & Suites Lubbock University
2828 Marsha Sharp Freeway, Lubbock, TX
79415, United States

Hours

Reviews

4.6
485 reviews
5 stars
366
4 stars
70
3 stars
24
2 stars
13
1 star
12

What are people saying?

AI-generated from recent customer reviews

Staff Service

Many customers praised the staff for their friendliness, helpfulness, and exceptional service, particularly highlighting employees like Renee, Jasmine, and Aaliyah.

Cleanliness

While some guests found the hotel clean and well-maintained, others reported issues with room cleanliness, including hair and odors.

Breakfast Quality

The complimentary breakfast received mixed reviews; while some enjoyed the variety and quality, others were disappointed by missing items and lack of replenishment.

Noise Issues

Several reviews mentioned significant road noise from the nearby highway, impacting the quality of sleep for guests.

Room Conditions

Feedback on room conditions varied, with some guests appreciating the modern and comfortable rooms, while others reported issues such as moldy smells and maintenance problems.
  • RG
    Rodrigo Guzman
    Nov 13, 2025
    3.0
    Fair hotel - I was just passing through. Rooms could be better kept (see pictures). Hotel has a bar, pool, and self parking. Lots of road noise if your room is facing the expressway.
  • YF
    Yolanda Fernandez-Thomas
    Nov 12, 2025
    5.0
    Renee at the front desk was extremely helpful, knew her job and an excellent multi-tasker. She assisted with extending my stay and then my Che out. Very friendly and informative. This place was nice and clean and we always had what we needed. I will definitely come back next time I am in Lubbock
  • CP
    Craig Pyburn
    Nov 8, 2025
    2.0
    Really weird. Front desk was rude. But jasmine was very helpful. No housekeeping at all. I was there 4 nights
  • BS
    Bill Stuckey
    Nov 6, 2025
    5.0
    Renee at the front desk was the most considerate and courteous Hilton employ I have ever had the pleasure of encountering.
  • CP
    C P
    Nov 3, 2025
    5.0
    Stay here. Like a Five Star Hampton Inn. Nicest one I've ever seen. Beautiful. Security gate to enter property. Right across from Texas Tech. Stay here.

Frequently Asked Questions About Hampton Inn & Suites Lubbock University

What are the check-in and check-out times at Hampton Inn & Suites Lubbock University?

Check-in time is at 3:00 PM and check-out time is at 12:00 PM.

Is breakfast included during the stay?

Yes, the hotel offers a free buffet breakfast for guests.