Hampton Inn & Suites Lubbock Southwest

4.3
652 reviews

About

HotelHampton Inn
Daily Mandatory Charge includes: Texas Recovery Fee. The Hampton Inn & Suites Lubbock Southwest hotel in Texas is located right off Loop 289 at Exit Spur 327, only eight miles from the Lubbock International Airport. The Hampton Inn & Suites Lubbock Southwest Texas hotel features an indoor swimming pool and hot tub. We love having you here in Texas at the Hampton Inn & Suites Lubbock Southwest hotel.

Location

Hampton Inn & Suites Lubbock Southwest
5614 Englewood Avenue, Lubbock, TX
79424, United States

Hours

Reviews

4.3
652 reviews
5 stars
421
4 stars
120
3 stars
55
2 stars
27
1 star
29

What are people saying?

AI-generated from recent customer reviews

Cleanliness Issues

Multiple reviews highlighted concerns about cleanliness, including dirty bathrooms, hair in showers, and uncleaned rooms upon arrival.

Staff Performance

While some guests praised the friendly and accommodating staff, others reported mixed experiences, including rudeness and lack of responsiveness.

Location and Amenities

The hotel is well-located with convenient access to restaurants and shopping, and offers good amenities like a fitness center and breakfast options.

Maintenance Problems

Several guests noted maintenance issues such as broken light bulbs, malfunctioning key cards, and peeling paint in bathrooms.

Value for Money

Guests expressed disappointment over pricing during peak times, feeling that the quality did not match the high rates charged.
  • RR
    RuthlessJoker211
    Jan 3, 2026
    5.0
    Stayed here for one night passing through with our dog. Very nice and clean hotel. Room was cozy and everything was in working order. Only complaint was the pillows were a bit small and there was no conditioner. Staff were very polite.
  • DB
    Don Brouillet
    Jan 1, 2026
    5.0
    This was a great stay! The location was easy to find (thanks to Google Maps!). Check-in was quick and easy thanks to a helpful employee, the room was comfortable and we had a great night’s sleep. We left early in the morning to get a jump start on an all-day drive, and were delighted to find grab & go breakfast bags and fresh hot coffee ready for a quick exit shortly after 6AM. The price was a very good value, would definitely consider this hotel if we’re ever in the area again.
  • MJ
    Mark Johnson
    Dec 22, 2025
    4.0
    Great location. Quiet. Some rooms need some refurbishment in the bathrooms. Feeling paint on the ceiling above shower, but rooms are clean.
  • EK
    Edward Klein
    Dec 14, 2025
    5.0
    Visiting town for the Texas Tech graduation ceremony, this hotel offers a great location. Lubbock is not a large city, so everything is relatively close. The campus is about a 15 minute drive and the airport is about 20 minutes away. There are plenty of options for dining and shopping nearby, including a pretty lively mall. Rooms are good sized and well appointed with TV fridge and microwave in the room. There are even an iron and board in the room. Nice breakfast area including grab and go options. Some mornings they had bags of water, bagels, and peanut butter at the front desk. Other mornings, we found bags in the breakfast area and were able to put stuff together to eat on the way to activities. There are also an indoor pool and a well equipped fitness center that includes a full set of dumbbells up to 50lbs. Great opportunity to keep up with areobic and strength training fitness. All in all, a solid option for a stay in Lubbock.
  • BG
    bonnie giddens
    Nov 30, 2025
    1.0
    No hot water. Light bulbs broken so no light in room. And worst of all the linens smell like body orders.

Frequently Asked Questions About Hampton Inn & Suites Lubbock Southwest

What are the check-in and check-out times at Hampton Inn & Suites Lubbock Southwest?

Check-in time is 3:00 PM and check-out time is 11:00 AM.

Does the Hampton Inn & Suites Lubbock Southwest offer free breakfast?

Yes, free buffet breakfast is available for all guests.