Best Western Plus Tech Medical Center Inn

4.3
968 reviews

About

Hotel
At the Best Western Plus Tech Medical Center Inn you’re sure to find that little something extra. With our modern amenities and thoughtful design, the Best Western Plus Tech Medical Center Inn will stand out among other hotels in Lubbock,TX. For the business traveler, a spacious work desk and free internet access are included in all our guest rooms to ensure you don’t miss a beat while you’re away from the office. For extended stays, each room provides a convenient in-room mini fridge that is ideal for drinks and snacks. We also have an in-house fitness room, so you can keep up your workout routine while you’re on the road. As always, the Best Western Plus Tech Medical Center Inn will provide you with the superior customer service that you are used to at Best Western® Hotels & Resorts.

Location

Best Western Plus Tech Medical Center Inn
4703 N Loop 289, Lubbock, TX
79416, United States

Hours

Reviews

4.3
968 reviews
5 stars
589
4 stars
226
3 stars
71
2 stars
28
1 star
54

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Many customers praised the cleanliness of the hotel and rooms, noting it as one of the best aspects of their stay.

Staff Performance

Feedback on staff was mixed; while some praised the helpfulness and friendliness, others reported poor customer service and lack of training.

Room Quality

Several guests mentioned issues with room comfort, including uncomfortable beds, low shower pressure, and outdated amenities.

Breakfast Experience

The breakfast received varied reviews, with some guests enjoying the variety and quality, while others found it lacking in taste and options.

Noise Issues

Multiple reviews highlighted noise disturbances from other guests and thin walls, impacting the overall comfort of the stay.
  • NH
    Norelia Hill
    Nov 15, 2025
    1.0
    Went into room and the heat was on. It was 90 degrees outside and over 90 degrees in the room. There was a dirty towel on the floor and defrosting the refrigerator as well as huge clump of ice on the floor. Front desk offered no solutions and didn't even apologize. Would not switch us to another room and lied and said they were sold out when in fact they where not. Will not stay at Best Western again.
  • PW
    P Wx
    Nov 13, 2025
    5.0
    Clean room at a good price. Convenient to TTU. Unfortunately no close or walkable dining options. They offer a "room service" feature for getting food.
  • JO
    Josh Ok
    Nov 9, 2025
    5.0
    Outstanding hotel with that legendary West Texas hospitality. Rooms were immaculate, breakfast bar had everything you could dream of and more, and thank you to Cynthia who checked us in she was professional, polite, and delightful!
  • BP
    Barbara Prescott
    Oct 29, 2025
    5.0
    The hotel itself is awesome! Great location, clean rooms and USUALLY very quiet. We’ve stayed at this new hotel a few times and never a problem; that being said, they do rent rooms to school groups…. And this one group of kids were awful! Slamming doors, being very loud…however, the front desk said they couldn’t hear or see anything! Very poor customer “ service” . Employees need a little more training!
  • MS
    Marianna Shinos
    Oct 20, 2025
    1.0
    Omg so disappointed. I let front dest manage about my 119 room was krazy the bed sheets were damp really bad wet?? Said the general manage said not to dry all the way ..Never have I heard this all the rooms house keeper supervisor show me where wet damp then tv couldn't heard the volume the housekeeping have ut on there ph;( " finally one airl work front desk same was the onlv one who tried to help me moved me n she felt tge sheet n pillow were wet damp whatever and it was 8 am housekeeping where coming in and cooking there eggs and getting bananas they weren't any for us customers eggs on the line were almost gonna the lady in kitchen couldn't cook more because house keeping superior n all were making them over easy eggs NEVER ALL THESE YEARS IVE STAY IT WASNT LIKE THIS SAD MAG DUDNT DO ANY THING ABOUT IT EVERY ONE WALK WITH EAR PH ON AND MAKE EXCUSE ABOUT ROOMS ..THIS MONTH AND UNSATISFIED AND NOONE EVEN AN APOLOGY.

Frequently Asked Questions About Best Western Plus Tech Medical Center Inn

Does Best Western Plus Tech Medical Center Inn offer free breakfast?

Yes, the hotel provides free breakfast for its guests.

Are pets allowed at Best Western Plus Tech Medical Center Inn?

Yes, pets are welcome and dogs are allowed at this hotel.