Located in Levelland,TX, the Best Western South Plains Inn & Suites is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.
Many customers noted that the rooms were clean and well-maintained, although some reported issues with specific rooms being dirty or having unpleasant odors.
Customer Service
The staff received high praise for their friendliness and helpfulness, with several guests highlighting individual employees who went above and beyond.
Comfort
While some guests found the beds comfortable, others reported issues with hard beds and noise disturbances from adjacent rooms.
Breakfast Quality
Guests generally enjoyed the breakfast offerings, describing them as better than expected, with hot and fresh options.
Maintenance Issues
Several reviews mentioned maintenance problems, including issues with air conditioning, outdated facilities, and cleanliness concerns in specific rooms.
MG
Maximillian Greenwalt
Oct 9, 2025
4.0
The rooms were appear clean, smelt a bit like cigarettes, at least on the 3rd floor, breakfast was better than expected, service was great, from Laura specifically. Good location.
AA
Abisai
Aug 24, 2025
1.0
Really disgusted with the room we got. Got in late night and noticed a roach in the wall. Upon moving a dresser noticed it was filthy behind it. The room smelled moldy and old. Just disappointed with the room never staying here again.
JR
J. Bob Rolo
Aug 23, 2025
3.0
The room was comfortable. The rating would have been higher, but it took 2 days to get the "Fabreez" air freshener out. Yuck
MH
Mike Hewitt
Aug 19, 2025
3.0
The A/C in the room was very loud and no A/C on the floor in common area.
OS
Olga Solis
Aug 1, 2025
5.0
Very friendly staff, clean rooms and a very good breakfast choice.