Brand Certified
Embassy Suites by Hilton Laredo
4.3(1408 reviews)
Certified by Embassy Suites by Hilton Laredo • Mar 01, 2026
Business Details
110 Calle Del Norte, Laredo, TX
78041, United States
Certified by Embassy Suites by Hilton Laredo • Mar 01, 2026
(956) 723-9100
Certified by Embassy Suites by Hilton Laredo • Mar 01, 2026
https://www.hilton.com/en/hotels/lrdeses-embassy-suites-laredo/
Certified by Embassy Suites by Hilton Laredo • Mar 01, 2026
About
Certified by Embassy Suites by Hilton Laredo • Mar 01, 2026
HotelEmbassy Suites
The practically new Embassy Suites Laredo, TX is located just three miles from the Laredo International Airport and conveniently in the heart of Laredo's finest upscale shops. The beautiful full-service all suites hotel is just a short drive from the famous and Historical Downtown Streets of Laredo, the Civil Center, Laredo Center for the Arts, The Mexican Border and the Laredo Entertainment Center Arena - home of the Laredo Bucks Central Hockey League Champions, Texas A&M International University and Laredo Community College. Experience a relaxing environment surrounded by lush landscaping and tropical scenery with breathtaking waterfalls. Guests of the Embassy Suites in Laredo will enjoy complimentary shuttle service to the International bridges and downtown area. All of our two-room suites are beautifully decorated and include a spacious work desk, two telephones and complimentary Internet service. Our business center is complimentary and is available for all your corporate needs 24 hours a day. Guests will be treated to a complimentary cooked-to-order breakfast and complimentary refreshments and cocktails during the nightly manager's reception. Work up a sweat inside our state-of-the-art Precor fitness center complete with treadmills and free weights. Unwind at the end of your day with a relaxing swim in our indoor sparkling pool and whirlpool.
Location
Certified by Embassy Suites by Hilton Laredo • Mar 01, 2026
Hours
Certified by Embassy Suites by Hilton Laredo • Mar 01, 2026
Reviews
4.3
1,408 reviews
5 stars
896
4 stars
274
3 stars
100
2 stars
52
1 star
86
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed feedback on staff interactions; some praised friendly service while others reported rudeness and lack of responsiveness.
Cleanliness
Numerous complaints about room cleanliness, including dirty linens and unkempt common areas.
Amenities
Guests appreciated the breakfast and happy hour offerings, but many expressed dissatisfaction with additional charges for parking and inconsistent service.
Maintenance Issues
Frequent reports of maintenance problems, including non-functioning A/C, hot water issues, and broken elevators.
Reservation Problems
Several guests experienced issues with reservations, including overcharging and lack of accountability from management.
- LAleticia anzalduaFeb 15, 20262.0Voy a bautizar a este hotel el “Hotel del NO” a todo lo que les pides eso te contestan yo soy Gold ellos ofrecen en la tarde tienpo de entretenimiento el cual estaba cerrado por un evento del hotel y al querer pedir lo que ofrecían me dijeron NO yo solo quería un café , me dijeron allí tome de la tiendita 2 cervezas y un snack , yo no tomo 🤷♀️ solo quiero un café , NO. Pedí upgrade de mi habitación NO pedí late chack out NO hahaha mejor no se queden aquí es un hotel muy caro para que atiendan mal al cliente
- RPRyan the professionalFeb 10, 20265.0Alexa is the kindest front desk lady ever. I live this place. Staff goes over the top
- JFJose FloresJan 3, 20261.0I called week ahead to make sure the hot tub was in service . My kids wanted to have fun in the indoor hot tub and this was what they consider in service . I drove 450 miles and chose this hotel for the indoor amenities. The water was so disgusting you couldn’t even see the floor. I also requested my room to be cleaned and left for hours to come back and room wasn’t cleaned. I had to take my own trash out and throw it in dumpster. For this treatment I was better off at a motel 6 . I thought I paid extra for better service , better accommodation better everything. I’m sure they will respond with a generic concern but honestly this is a huge failure . I’ll never stay here ever again . The only positive thing I can say was the house cleaning lady in hall gave me some clean towels and was very polite she should be running the whole establishment. Big failure embassy suites I was better off at a motel 6. Zero stars if I could I JUST CALLED BACK AS THE OWNER RESPONDED TO MY REVIEW AND NOBODY WOULD TAKE OWNERSHIP FOR RESPONSE. Why respond to me review and have me contact the number you listed if nobody wants to talk about my issue. You only responded to show the appearance that you care but I’m reality owner you don’t care and shame on you. These are no Hilton hotel standards !!!!!! LOOK AT IMAGES OF WATER I POSTED .
- AGAaron GarzaDec 28, 20255.0We had a good stay
- ZDzameer dhananiDec 22, 20254.0I've been coming to this hotel for about 2 years for business travel. The beds are comfortable and the rooms are clean. Unfortunately, I have noticed recently that the hotel has started charging guests for parking, and adding surcharges to room service. For these reasons I decided to switch to another hotel.
Frequently Asked Questions About Embassy Suites by Hilton Laredo
What types of rooms are available at Embassy Suites by Hilton Laredo?
All rooms are two-room suites featuring a spacious work desk, two telephones, and complimentary Internet service.
Is breakfast included in the stay at Embassy Suites by Hilton Laredo?
Yes, complimentary cooked-to-order breakfast is provided to guests.
Does the hotel have facilities for business travelers?
Yes, there is a complimentary 24-hour business center and five meeting rooms available.
Are pets allowed at Embassy Suites by Hilton Laredo?
Yes, both cats and dogs are welcomed at the hotel.
Does the hotel offer accessible facilities?
Yes, the hotel provides accessible parking, elevators, and an accessible pool to accommodate guests with mobility needs.
What amenities are available for fitness and relaxation at the hotel?
Guests can enjoy a free fitness center with treadmills, free weights, an indoor pool, and a whirlpool hot tub.
Is parking available for guests at Embassy Suites by Hilton Laredo?
Yes, free self-parking is available on site for guests.
How can guests access the hotel from the airport?
The hotel is located three miles from Laredo International Airport and offers complimentary shuttle service to the international bridges and downtown area, but does not provide airport shuttle or transfer services.
What dining options are nearby Embassy Suites by Hilton Laredo?
Nearby dining includes Ambassador Steak House and Atrium Restaurant, both offering a variety of meal options and ambiance for guests to enjoy.
What nearby attractions can I visit before or after my stay at Embassy Suites?
You can explore the Historical Downtown Streets of Laredo, the Civil Center, Laredo Center for the Arts, and the Laredo Entertainment Center Arena, home of the Laredo Bucks Central Hockey League Champions.
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