DoubleTree by Hilton Laredo

3.5
631 reviews

About

Hotel
Welcome to Doubletree by Hilton Laredo, where cultures converge, and every moment is a memory waiting to happen. Step into our welcoming lobby adorned with lush greenery and soothing earth tones. Sink into plush armchairs, sip on a freshly brewed coffee, and let the world melt away. Whether you're here for business or leisure, our tranquil ambiance sets the stage for relaxation. Venture beyond our oasis to discover Laredo's rich history, vibrant markets, and lively festivals. From the historic San Agustin Plaza to the bustling Mercado District, there's something for every traveler. As the sun dips below the horizon, retreat to your spacious room or suite. Each one boasts an amazing view overlooking the Rio Grande where guests can watch the sky transform into a bright canvas of oranges and pinks, then later to shimmering stars. Indulge your taste buds at our La Tapiz Restaurant. From seasonal border flare focused on seasonally sourced ingredients, our chef crafts dishes that celebrate Laredo's culinary heritage. Don't miss one of our signature cocktails for an authentic dining experience. Planning a special occasion, our elegant event spaces can host intimate weddings, corporate meetings, and family reunions. Let us create memorable moments against the backdrop of Laredo's enchanting sunsets.

Location

DoubleTree by Hilton Laredo
800 Garden Street, Laredo, TX
78040, United States

Hours

Reviews

3.5
631 reviews
5 stars
233
4 stars
136
3 stars
84
2 stars
47
1 star
131

What are people saying?

AI-generated from recent customer reviews

Cleanliness Issues

Numerous reviews highlighted severe cleanliness problems, including dirty rooms, stained carpets, and infestations of cockroaches.

Renovation Problems

Many guests reported ongoing renovations that resulted in unfinished areas, lack of functioning elevators, and overall disarray.

Customer Service

While some staff were praised for their friendliness, many reviews noted poor communication and rude behavior from management.

Safety Concerns

Several customers expressed concerns about safety, citing inadequate security measures and incidents of theft in the parking area.

Value for Money

The hotel was often described as cheap, but many guests felt that the low price did not justify the poor conditions and lack of amenities.
  • DM
    Daniel Martinez
    Nov 10, 2025
    5.0
    A 13 minutos del aeropuerto, antes era un hotel oscuro u lúgubre, casi como abandonado pero ahora fue remidelado y es un bello y nuevo Double Tree. Todo magnífico.
  • AG
    Aime Guerra
    Aug 13, 2025
    1.0
    In long time again repeat this hotel. At least 6 years because the hotel is not end the construction my suite is not end yet. The people that work there dos not know nothing about the hotel where. Completely disaster
  • SD
    Steven Day
    Oct 20, 2020
    1.0
    Wires hanging down. Roaches in stairwells and some rooms. One elevator broken. Random people being werid. Dont recommend!

Frequently Asked Questions About DoubleTree by Hilton Laredo

What are the check-in and check-out times at DoubleTree by Hilton Laredo?

Check-in time is at 4:00 PM and check-out time is at 12:00 PM.

Does the hotel offer free Wi-Fi to guests?

Yes, free Wi-Fi is available for all guests at the hotel.