At the Best Western Plus Laredo Inn & Suites you’re sure to find that little something extra. With our modern amenities and thoughtful design, the Best Western Plus Laredo Inn & Suites will stand out among other hotels in Laredo,TX. For the business traveler, a spacious work desk and free internet access are included in all our guest rooms to ensure you don’t miss a beat while you’re away from the office. For extended stays, each room provides a convenient in-room mini fridge that is ideal for drinks and snacks. We also have an in-house fitness room, so you can keep up your workout routine while you’re on the road. As always, the Best Western Plus Laredo Inn & Suites will provide you with the superior customer service that you are used to at Best Western® Hotels & Resorts.
Many customers praised the hotel for its cleanliness, noting that rooms and common areas were well-maintained.
Customer Service
The staff received numerous compliments for their friendly and helpful service, with specific mentions of individual employees providing exceptional assistance.
Breakfast Quality
Feedback on breakfast was mixed; while some enjoyed it, others found it lacking in variety and quality.
Room Comfort
Guests appreciated the comfort of the beds and spaciousness of the rooms, although some noted issues with room furnishings and amenities.
Check-in Experience
Several reviews highlighted negative experiences with the front desk staff, particularly regarding rudeness and issues with room availability.
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Mario Navarro
Jan 2, 2026
5.0
LUz fue espectacular como anfitriona, nos ayudó a celebrar el fin de año, ya que nos quedamos en el camino por la nieve en IOWA, muchas gracias Luz.
MM
M. Mendoza
Dec 31, 2025
3.0
Room was fine but had musty odor. The breakfast that claimed to be great was also just ok. However instead of buffet style for the plate someone had to serve it for you. There was only 1 person serving so seemed a bit overwhelming for 1 person. Which was evident in her demeanor. Did not dare ask for a second plate. Highly recommend they change to buffet style as not to "bother" the staff.
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mary acosta
Dec 25, 2025
5.0
We stayed at this hotel on December 24-25, 2025, and had a wonderful experience. The entire place was very clean, and our room was spotless. The beds were incredibly comfortable, which made our stay so relaxing. We were traveling with our family, and the staff was super friendly and welcoming.
Another thing we really appreciated was the night security. Since we were heading to Mexico in the morning, we had our truck loaded, and it gave us peace of mind knowing everything was safe.
I highly recommend this hotel for anyone looking for a clean, comfortable, and family-friendly place to stay. We will definitely come back!
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B Rodriguez
Dec 22, 2025
1.0
I came here around 4am yesterday morning after checking that rooms are available. The front person was EXTREMELY RUDE and lied saying there full. No your not because online it shows multiple empty spots available. Then when I ask her to check the computer she lies again and says she cant. Your front person says there not going to give room for people going back to Mexico. I heard her yell that to two men that came in. She turned away over 10 people counting us. I have used best western in Florida,Alabama, California,Tennessee and this is the first time ive been treated like this. She doesn't deserve to represent this amazing hotelwhat a vile woman. Ive never had them treat me like this.
AI
Arnold Duarte II
Dec 20, 2025
5.0
After my colleagues and I got pushed out from the Double Tree hotel because they were not able to accommodate us at rate that was offered to us by them, we were told to meet at the Best Western Plus right up the road. The Best Western made our accommodations way easier than the Double Tree and the staff were always nice and respectful. The breakfast was always good, the staff always did their best for us and always greeted us when we walk in. I would highly recommend this hotel.