Business Details
About
Hotel
At the Best Western Plus Lake Dallas Inn & Suites you’re sure to find that little something extra. With our modern amenities and thoughtful design, the Best Western Plus Lake Dallas Inn & Suites will stand out among other hotels in Lake Dallas,TX. For the business traveler, a spacious work desk and free internet access are included in all our guest rooms to ensure you don’t miss a beat while you’re away from the office. For extended stays, each room provides a convenient in-room mini fridge that is ideal for drinks and snacks. We also have an in-house fitness room, so you can keep up your workout routine while you’re on the road. As always, the Best Western Plus Lake Dallas Inn & Suites will provide you with the superior customer service that you are used to at Best Western® Hotels & Resorts.
Location
Best Western Plus Lake Dallas Inn & Suites
305 Swisher Rd, Lake Dallas, TX
75065, United States
Hours
Reviews
4.4
657 reviews
5 stars
422
4 stars
133
3 stars
53
2 stars
11
1 star
38
What are people saying?
AI-generated from recent customer reviews
Cleanliness Issues
Multiple reviews highlighted significant cleanliness problems, including dirty rooms, mold, and pest issues.
Staff Performance
Many customers praised the staff for their friendliness and helpfulness, particularly during difficult situations.
Room Quality
Guests reported a mix of experiences regarding room quality, with some finding them clean and comfortable, while others noted maintenance issues and outdated decor.
Breakfast Experience
The breakfast received mixed reviews, with some guests enjoying the variety and quality, while others reported poor service and lack of availability.
Location Challenges
Several reviews mentioned difficulties accessing the hotel due to traffic and location, although some appreciated the nearby amenities.
- TSTuck ShippyNov 11, 20255.0This is my favorite when I’m coming through town. Five out of five all the way. Delicious breakfast wonderful staff and great looking rooms.
- JBJacob BoundsNov 7, 20255.0Best visit I've had in a long time at the front desk the gentleman that worked it named Romeo was so much help he made sure if I needed anything I got it ! Great guy and provided great service 👍
- JGJ GNov 4, 20255.0Great hotel if you like clean rooms! Great service the hotel is located in a nice area. Staff was accomodating management was very helpful with making sure I had a great stay. If your in the area this is a must stay. If I could give it more stars I would!
- MOmikayla olheiserOct 28, 20251.0We stayed at Best Western Plus Lake Dallas Inn & Suites from October 26th to October 28th, and the condition of our room was absolutely unacceptable. The floors were so dirty that our feet turned black after stepping out of the shower. The bathroom had clear signs of a previous water leak from the floor above, with an unfinished patch job and visible mold throughout the shower enclosure. The shampoo, conditioner, and body wash dispensers were filthy and filled with mold underneath. The toilet constantly bubbled, the ceiling fan over the bed was missing its light fixture enclosure leaving the bulbs exposed, and the AC unit had visible mold that caused immediate congestion when turned on. The section of the room with wood or LVP flooring was taped down with painter’s tape and covered in other guests’ hair and dirt. It was clear the room had not been properly cleaned or maintained in quite some time. We arrived late on Sunday, attended a wedding all day Monday, and checked out early Tuesday morning, so we were unable to report the issues until checkout. When we mentioned the condition of the room to the front desk agent, he didn’t respond to our concerns at all and simply said “you’re all set.” I have photos and videos of the room’s condition and will be sharing them as proof. I truly have no idea how this location maintains anything above a two-star rating. This was easily one of the worst hotel stays we’ve experienced, and I would not recommend this property to anyone until serious maintenance and cleaning improvements are made.
- CLCrystal LynnOct 24, 20255.0More Than Just a Hotel: Exceptional Support We had to stay at this Best Western for an extended seven-week period after our house burned down. In a time of extreme stress and difficulty, the entire team was a beacon of support. Their service wasn't just great; they went above and beyond in every interaction. Everyone was professional, genuinely kind, and sweet. If you are looking for a hotel with truly exceptional staff, this is the place.
Frequently Asked Questions About Best Western Plus Lake Dallas Inn & Suites
Does Best Western Plus Lake Dallas Inn & Suites offer breakfast to guests?
Yes, the hotel provides free breakfast to guests during their stay.
Is smoking allowed on the property of Best Western Plus Lake Dallas Inn & Suites?
No, the hotel is a smoke-free property.
Is Wi-Fi available at Best Western Plus Lake Dallas Inn & Suites?
Yes, free Wi-Fi is available for all guests at the hotel.
What are the check-in hours for Best Western Plus Lake Dallas Inn & Suites?
The hotel operates 24 hours a day, so you can check in at any time.
Where is Best Western Plus Lake Dallas Inn & Suites located?
The hotel is located at 305 Swisher Rd, Lake Dallas, TX 75065, USA.
Are there fitness facilities available at the hotel?
Yes, the hotel has an in-house fitness room for guests to maintain their workout routines.
What kind of amenities can business travelers expect at Best Western Plus Lake Dallas Inn & Suites?
Business travelers will find spacious work desks and free internet access in all guest rooms.
What dining options are available near Best Western Plus Lake Dallas Inn & Suites?
Nearby dining options include Chefyummidishes.llc (African and American cuisine), Sushi Q, FSG Mexican Restaurant and Sports Bar, Taqueria El Palomino, Lake Dallas Point Restaurant & Sportsbar, Chop Chop Pick-up (Asian restaurant), Chipotle Mexican Grill, Southern BBQ, Papa John's Pizza, Popeyes, and Arby's.
Are there wellness and beauty services close to Best Western Plus Lake Dallas Inn & Suites?
Yes, guests can visit nearby spas and salons such as Good foot, FootCastle Massage, and Nail Addiction - Feed The Need for massage and beauty treatments.
What local amenities near Best Western Plus Lake Dallas Inn & Suites might be useful for travelers?
Nearby useful amenities for travelers include EVgo electric vehicle charging station, QuikTrip convenience store and gas station, Western Union money transfer services, Bank of America ATM, and T-Mobile for mobile phone services.
What leisure activities can guests enjoy near Best Western Plus Lake Dallas Inn & Suites?
Guests can enjoy outdoor activities such as hiking at the DCTA Rail Trail or explore entertainment options like DJ Shon-C in the area.