Homewood Suites by Hilton Houston-Kingwood Parc-Airport Area

Reviews

• CS

  Chris Simpson

  1 day ago
  1.0
  I’m writing this sitting in bed on day 3 of my trip as my husband goes downstairs to understand way we have been charged our full amount on top of $900 “approval” fee. This hotel has showers that don’t drain, toilets that flush, our friends got locked in their internal door of a suite. Sent a non speaking male into the room to fix it. He unlocked the door but was never able to fix it so he duck taped it. This is the most horrible experience in hospitality I have ever had. My family has been in hospitality and customer service for 30 years and never have I ever had more employees say “I don’t know.” From Lora that told me her birthday was on February 25th which was two days and everyone thinks she is 21. From the unhelpful assistant manager and GENERAL that received many calls from Lora and could grasp she was incapable. If you are considering staying here I was highly suggest you don’t. The fact that “Hilton” is on this hotel is a shame and false advertisement. The only clear thing about this situation because we can get an answer from an employee is that this hotel can’t hold more than two guest at a time. Manger doesn’t come in til 8 am must be nice since we all got woken up at 6 am to excessive charges. Chris Simpson.
• AA

  ANDRES ARDILES

  Feb 16, 2026
  4.0
  Excellent hotel, but a staff member named Linda is not friendly at all and doesn't address any needs.
• TS

  tyler sledge

  Feb 4, 2026
  5.0
  This is my new favorite hotel. Linda and Kim are the most welcoming people and have great hospitality and great recommendations for near by food. This is my new home when I am in the area. (Which is every 2 weeks) love this place, feels like home.
• PP

  Patricia

  Dec 27, 2025
  5.0
  Hi. I would like to write a review for Henry Mesia at the Homewood Suites by Hilton Houston-Kingwood Parc-Airport Area. He is an incredible hard worker who cleans the kitchen and common areas, makes repairs, handles the garbage, maintains the pool and even prepares breakfast. He works non-stop from start to finish. He is humble and always willing to help. Henry truly goes above and beyond his duties and I believe he deserves a salary increase and ' Employee of the year ' award'. I highly recommend him and give his service a 5-star review. Employees like Henry are what make this Hilton location stand out".
• TF

  Tom Franklin

  Dec 11, 2025
  5.0
  I had an excellent stay. The staff was knowledgeable and friendly and the room was clean and equipped with everything I needed. Thank you for a great time.

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