Best Western Plus Killeen/Fort Cavazos Hotel & Suites

Reviews

• TD

  Tom Dignan

  Feb 23, 2026
  5.0
  The service was very good, especially with the server at breakfast making us as comfortable as can be with a lack of needs, I believe her name was Kristen? She shined throughout the morning without having just everyday needs. Still was willing to make the best of it.
• WJ

  wayne jones

  Feb 18, 2026
  5.0
  I love this place. The room is spacious,almost a suite. Clean and comfortable.
• RW

  Rickey Williams

  Jan 11, 2026
  5.0
  Had everything that I needed, plus located close to all the Restaurants, and activities but not so close that you get the noise.
• KJ

  Kaley Johnson

  Dec 30, 2025
  5.0
  Best Best Western Plus I’ve ever stayed at! I love this place
• BA

  Bradley Ascher

  Dec 14, 2025
  2.0
  Well here we go… at first glance it looks like a normal best western plus or just as good as hotel as the other brand names out there, unfortunately it went downhill almost immediately. The first and foremost reason I was originally drawn to this specific location was because of the EV charger out front. That turned out to be the worst reason to book a stay here because it’s been broken for FOUR YEARS (according to google reviews of the last few years). Next issue was the front door… it being broken and all and stoping barely halfway open was a real issue and possible lawsuit (when not if) when I told the staff about the problem, they apparently had no idea it was broken and said they’d say something to Maitenance; the issue wasn’t resolved in a 7 day period, how? Breakfast was bare and nothing to write home about, nothing above and beyond and it was the same food everyday if not every other day. Front staff were almost never truly helpful. Any issues or concerns being brought up, “I’ll let me manager know” or “I’ll text maintenance”. Speaking of which, when the dryer wouldn’t work after I paid, she said she’d text somebody but only called after I asked her to call instead because of you know, wet clothes possible sitting around for a prolonged period of time? When the maintenance guy got there (25mins later) he told me he started on the job 2 weeks ago and it’s been broken since then. Why not put an out of order sign up? My guess is as good as anybody. The front staff were loud at any time of the night when guests arrived or didn’t calm the noisy guests down and could be heard from out first floor room (sucks when your sleep is being interfered with for the worst of reasons). If the staff weren’t loud with whatever conversations with guests, they let them walk around barefoot and prop their dirty feet on the waiting area furniture (middle of the day I mind you). I was planning on staying for an additional 5 nights for work reasons but easily decided against it and booked another hotel elsewhere so I could get better than the bare (if that) minimum. Who knows if I’ll come back to a best western but I for sure know I’m not coming back here.

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