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Our Jasper, Texas 2023 Spirit of True Hospitality Winning Hotel and 2024 Torchbearer Award Winning Hotel is the Smart Choice for You. You won't find many hotels in Jasper, TX with well-appointed rooms, extra amenities and a great location like the Holiday Inn Express® hotel. Just off Highway 190 and near a number of area attractions and businesses, Louisiana Pacific, Georgia Pacific, Tennessee Gas Pipeline, Texas Parks and Wildlife, US Army Corps of Engineers, Stella Jones.
Guests will love vacationing in Jasper, Texas, because our hotel's just a few short minutes from an array of outdoor activities. Feel free to bring the family to bike, hike, fish, boat, swim and bird watch at either Boykin Springs, Martin Dies Jr. State Park or Lake Sam Rayburn or spend a day on the greens at the Rayburn Country Golf Course.
Our list of added amenities easily stands out among hotels in Jasper, TX. You can relax by the rock fountain at the outdoor pool or burn off a few calories in the Fitness Center. We are also proud to offer a complimentary breakfast.
Location
Holiday Inn Express & Suites Jasper by IHG
501 West Gibson, Jasper, TX
75951, United States
Hours
Reviews
4.4
361 reviews
5 stars
235
4 stars
88
3 stars
14
2 stars4
1 star
20
What are people saying?
AI-generated from recent customer reviews
Staff Performance
The staff received numerous positive comments for being friendly, helpful, and accommodating, although there were some reports of rudeness from specific individuals.
Cleanliness
Many customers praised the hotel for its cleanliness, noting that rooms and common areas were well-maintained.
Breakfast Quality
Guests frequently mentioned the breakfast as being above average, with a good variety of options and quality.
Customer Service Issues
Several reviews highlighted serious concerns regarding customer service, including issues with billing, discrimination, and rude management.
Room Quality
While many guests found the rooms comfortable and well-equipped, there were complaints about specific issues like noise, mustiness, and maintenance problems.
- VHVinny HimesOct 22, 20255.0Slept great, breakfast was good!
- GSGary SniderOct 16, 20251.0Called to verify price for a room. Shannon answered. I have never been treated that horribly on The phone from someone. I would never stay at a place with someone who can't even handle a phone call. Good job shannon.
- ADAmy DickOct 8, 20253.0It was okay. Nothing terrible, but nothing to brag about either. Room was decent, staff was fine, just kind of average all around. Bed could’ve been softer, breakfast wasn’t anything special, and the vibe felt a little tired. Not the worst stay, but probably wouldn’t rush back.
- CMCrystal MonaghanOct 8, 20251.0Desk ckerk on 10/08/25 around 5pm is rude and crooked. Reserved my room under government rate and when I checked in they charged me a totally different rate making my room 45 more than the rate I booked at. Then explained to me they wouldn't accept my government ID but not until they had already charged my card for the room. Her husband or boyfriend or whatever is a creeper in the lobby watching everything made me feel highly uncomfortable!!!! She was rude to me when explaining i had a medical alert service animal. There are homeless people scouring the parking lot like the den of thieves too. Make sure everything is locked up and leave dash cams running for insurance purposes!!! I never ever had trouble like this from this hotel but you best believe this girl working the front desk today made yall lose myself and several other customers after tonight. I work in the heavy haul industry and there are many of us pilot cars and truck drivers that have been staying here that will now go somewhere else because of this! I wont be coming back here due to the change in rates without my prior knowledge! The rude desk clerk acting like she was god and her creeepy boyfriend that sat in the lobby like an ax murderer in waiting while she loudly announces cedar everyone's rooms number like she was telling him! This hotel is fraud at its finest!
- JLJessica LeyendeckerSep 7, 20255.0Hotel is clean and staff was super nice. I had to stay here because my father was in hospice care down the street. The staff made my stay very welcoming during such a hard time for me. I was constantly checking out and adding days and they completely understood and made everything so easy for me.
Frequently Asked Questions About Holiday Inn Express & Suites Jasper by IHG
What are the check-in and check-out times at Holiday Inn Express & Suites Jasper?
Check-in time is at 3:00 PM and check-out time is at 12:00 PM.
Is breakfast included with a stay at the hotel?
Yes, a buffet breakfast is available for free to guests.
Does the hotel have facilities for business travelers?
Yes, there is a business center and a meeting room available.
Is the hotel accessible for guests with mobility needs?
Yes, the hotel is mobility accessible and has an elevator.
Are pets allowed at Holiday Inn Express & Suites Jasper?
No, pets including cats and dogs are not allowed at the hotel.
Does the hotel offer free Wi-Fi to guests?
Yes, free Wi-Fi is available in public areas.
Is parking available at the hotel?
Yes, free parking is available for guests at the hotel.
What fitness amenities does the hotel offer?
The hotel features a free fitness center with elliptical machines, free weights, and treadmills.
What nearby outdoor attractions can guests visit?
Guests can enjoy outdoor activities at Boykin Springs, Martin Dies Jr. State Park, and Lake Sam Rayburn, which are a short drive from the hotel.
Are there any nearby dining options close to Holiday Inn Express & Suites Jasper?
Yes, Son Asian Bistro, an Asian and Chinese restaurant offering sushi, is located nearby for convenient dining.
What medical facilities are near the hotel?
Nearby medical facilities include CHRISTUS Southeast Texas - Jasper Memorial Hospital, Jasper County Urgent Care, and The Children's Clinic of Jasper.
How can guests reach the hotel and what nearby businesses might be of interest?
The hotel is located just off Highway 190 in Jasper, Texas, and nearby businesses include Louisiana Pacific and Georgia Pacific, useful for business travelers or visitors.