Best Western Inn of Jasper

Reviews

• CB

  Cody Bella

  6 days ago
  2.0
  The room itself wasn’t terrible. The bed frame could use some better maintenance, and there were a couple of dead bugs in the sink, but the bed was clean and comfortable. I also really liked the hardwood floors — that was a nice touch. Unfortunately, my experience at the front desk overshadowed the positives. After working a 13.5-hour shift, the last thing I needed was an attitude. The front desk associate seemed upset when I explained that my job provides the credit card for my stay, so I wouldn’t be using my personal card. From that point on, her tone changed. She handed me my key and simply said, “Password’s on there, you’re on the second floor.” When I asked where exactly the building was located, she sarcastically replied, “The big two-story building right out there.” I clarified by asking whether my room was in the front or the back, since I had equipment to carry in and it was late. Rather than offering helpful direction, she continued with the same dismissive attitude. Clear instructions are something most front desk staff routinely provide, especially when guests are arriving late and hauling equipment. Having worked in hospitality for much of my life, I understand how important attitude and communication are in this industry. A little courtesy goes a long way. I truly hope she finds her peace and remembers that being hospitable is the foundation of hospitality.
• TK

  Terri K

  Feb 25, 2026
  3.0
  Been a bit since our stay, but just came across my notes. Pros: It was a place to rest our heads for the night Cold AC Cons: No ice available the night we were there for some reason Fridge in the room was frozen up & not cooling Shower faucet needed replaced & the shower had terrible water pressure We were a little disconcerted to notice that it looked like the lock had been busted off the door at some point & little attempt to repair, fill the holes, or repaint the area had been made. This honestly felt more like a stay at a Motel 6 & I thought it was a little pricey for the quality. I opted to stay at a different hotel on my next trip to visit family in Jasper.
• TB

  Taniesha Brewer

  Feb 17, 2026
  1.0
  Bed bugs, checked into room looked at beds first thing and there was specks of dried blood on the sheets, got my money back asap but they still took 50 of my money back a day later.
• DS

  DAVID SANFORD

  Dec 27, 2025
  4.0
  Clean, quiet, and friendly staff.
• AM

  Amanda Meredith

  Nov 20, 2025
  4.0
  Was a little concerned because I normally do not stay at Motels, but I was pleasantly surprised. Room was clean,bed was comfy,right in the middle of town so I did feel safe. Front desk lady on 2nd shift I'm assuming was so helpful and very nice. Would stay again if in the area.

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