Best Western Jacksonville Inn

4.3
522 reviews

About

HotelBest Western
Located in Jacksonville,TX, the Best Western Jacksonville Inn is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.

Location

Best Western Jacksonville Inn
1659 S JACKSON ST, Jacksonville, TX
75766, United States

Hours

Reviews

4.3
522 reviews
5 stars
313
4 stars
127
3 stars
35
2 stars
11
1 star
36

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Many customers noted that the rooms were clean, but there were also reports of issues such as mold, bugs, and dirty common areas.

Customer Service

The staff received praise for being friendly and helpful, although there were some complaints about management and specific staff interactions.

Breakfast Quality

Breakfast was mentioned positively by some guests, but others reported it being cold, running out of items, or not meeting expectations.

Room Comfort

While some guests found the beds comfortable, others complained about firmness and issues with room amenities.

Noise and Location

Several reviews highlighted noise issues from nearby roads, affecting the comfort of the stay.
  • MR
    Moon Rawles
    1 day ago
    5.0
    Nice place to stay
  • TS
    Terri Sims
    Aug 31, 2025
    3.0
    Sue and Dennis were great. Ending breakfast at 9am on a weekend is a bit early and our TV didn't work. The beds weren't comfortable but the room was clean
  • JW
    J Whitley
    Aug 18, 2025
    5.0
    Exceptional customer service!

Frequently Asked Questions About Best Western Jacksonville Inn

Does Best Western Jacksonville Inn offer free breakfast to guests?

Yes, Best Western Jacksonville Inn provides free breakfast to all guests.

Are pets allowed at Best Western Jacksonville Inn?

Yes, pets are welcome at Best Western Jacksonville Inn, and dogs are specifically allowed.