SureStay by Best Western Irving Grapevine DFW North

Reviews

• VC

  Valentina Cordoba

  3 days ago
  3.0
  The guy at the front desk and the people at the front desk are super nice. What the hotel was kind of scary in a very remote location. The room was smelly. I put a chair in front of the door.
• BS

  Ben Smith

  3 days ago
  1.0
  Missed a connection on American. Airline put me here. Pickup shuttle service is WORTHLESS and they do NOT care at all. There are so many people and they can’t keep up.
• RR

  R R

  6 days ago
  1.0
  I would have give a ZERO star if I could. One of the nastiest places to stay. Customer service is horrible, they don’t understand anything, there is a huge language barrier. Don’t give your debit or credit card, they will send random charges to your account, check your bank account. They charge your card for $25 but you will see different charges. The day I stayed for few hours there was a lady who got stuck in the room and she had to climb thru the window. Dingiest place I have ever set foot in.
• TP

  Tamie Parker

  Feb 7, 2026
  1.0
  This has to do with shared shuttle service to airport! DO NOT USE this parking location REGARDLESS of price unless you want to wait HOURS! Last hotel on pick up both ways. Landed at 1245. 1st shuttle to pick me up 230pm. To go 3 miles! And THEY DONT CARE..... early AM flight out, shuttle 25 minutes late and did not care .........
• JM

  Jamie McKenna

  Jan 29, 2026
  3.0
  Room was decent for a low rated hotel, clean and beds were nice. Staff is unreliable and they attempted to charge us again even though we paid in advance, saying they were “all booked”. They were not very helpful at all. We asked for two extra towels, they gave us one and two washcloths and when we asked for another towel they gave us a small pool towel. Otherwise the stay was fine, its in a pretty good area if you are looking for things to do in dallas/grapevine area

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