SureStay by Best Western Irving Grapevine DFW North

Reviews

• SS

  smily smile

  Nov 4, 2025
  1.0
  Please don’t consider this place for stay or airport parking, airport shuttle never showed up and we waited almost 50 min n book the cab with extra charge. Front desk person always rude and rooms r not clean at all.
• AD

  alaska ghost (daenerys)

  Nov 2, 2025
  1.0
  Don't choose to park in here, because you will have no return! The pickup phone will never be answered... I found that many reviews have pointed out this problem. It can only be said that this hotel is bold-faced and does not care. They don't care to earn your small money, but also can't make a lot of money. Don't come!
• EP

  Erica Pankey

  Nov 2, 2025
  1.0
  If I could find corporates Number I would call them and ask hey how come me and my wife received keys to a room that we couldn't get in? How come we paid for a Queen size bed and was giving a full instead? How come y'all have no hit food for breakfast breakfast consist of Muffins cold, toast, 🍊, Cheerios,or special k, oatmeal, orange juice 🧃 or Apple juice 🧃. Not Bacon 🥓, sausage,or egg's.. smh
• NN

  Noémi Nagy

  Oct 31, 2025
  5.0
  We spent our last day in Dallas and wanted to stay close to the airport. I have to disagree with many of the negative reviews! For 1–2 nights, this hotel is perfect! Unfortunately, it was too cold to use the pool, but the free airport shuttle (both ways) and breakfast were a huge plus. The breakfast isn’t fancy but more than enough — yogurt, cereals, coffee, orange juice, and toast. Our room was clean, with an average but comfortable bed and a bathtub equipped with clean towels, shampoo, conditioner, and soap. Unfortunately, there was no toothpaste, but there was a hairdryer. The TV had lots of channels, and there was also a fridge and a microwave in the room. :) Anyone complaining about the noise from the highway or airport probably booked the wrong place — what makes this hotel convenient is also what makes it a bit noisy.
• TB

  Tori Berger

  Oct 28, 2025
  2.0
  Affordable-ish price, but kind of falls flat. Great location for reaching the nearby airport, or a few fast food joints down the street. Our room left a lot to be desired. The AC and freeway were obnoxiously loud, room smelled strongly of bleach. Outlets would go between working and not, the bathroom door was visibly water damaged with paint and a couple layers of wood stripped from the bottom, at one point I had what I believe was a bed bug crawling on me I smushed. Got home and washed everything I packed. The breakfast was free, but all they really offered was bland cereal, milk and juice, maybe bread or small muffins. On occasion we'd come down on time for breakfast to see the buffet closed early. Vending machines barely worked and kept getting stuck, if it accepted your money at all. Considering nearby competitors look cheaper for better reviews, it left us just disappointed.

Frequently Asked Questions About SureStay by Best Western Irving Grapevine DFW North