Business Details
About
HotelWedding VenueBusiness Meeting LocationsConference CenterHoliday Inn
Just nine miles from both the Dallas-Fort Worth Airport (DFW) and the Dallas Love Field Airport, our hotel provides a superb location for travelers of all kinds. Visitors searching for nearby attractions will enjoy our hotel’s convenience to AT&T Stadium, Globe Life Field, Six Flags Over Texas, American Airlines Center, The Mandalay Canal Walk, and Dallas Market Center. Additionally, our hotel in Irving – Las Colinas is less than a mile from the Toyota Music Factory!
Irving – Las Colinas is located conveniently in the heart of the DFW Metroplex, so our hotel can keep you close to the exciting amusements of it all. Business travelers looking for accommodations will benefit from our hotel’s close proximity to the bustling business district with companies like Microsoft, CVS Health, McKesson, Blackstone, Gartner, Verizon, and Abbott Laboratories.
Our beautiful hotel in Irving – Las Colinas aims to bring you top service, convenience, and comfort. Come join us in the evenings at our onsite 110 Bar for beverages, relax in the indoor pool, keep up your workout routine in the fitness center, or connect using our complimentary high-speed internet access. Book your DFW Metroplex hotel room now at our Holiday Inn Irving – Las Colinas hotel, we look forward to seeing you.
Location
Holiday Inn Irving - Las Colinas by IHG
110 W. John Carpenter Freeway, Irving, TX
75039, United States
Hours
Reviews
4.0
860 reviews
5 stars
416
4 stars
226
3 stars
93
2 stars
44
1 star
81
What are people saying?
AI-generated from recent customer reviews
Staff Performance
Many customers praised the staff for being friendly, helpful, and accommodating, with specific mentions of individuals like Victor and Kevin.
Room Conditions
Numerous reviews highlighted issues with room cleanliness, odors, and maintenance, including mold and outdated decor.
Breakfast Experience
Guests expressed dissatisfaction with the breakfast options, noting that it was not included in the room rate and was of mediocre quality.
Location
The hotel’s location received positive feedback for being convenient and close to local attractions.
Overall Experience
While some guests had positive experiences, many reviews indicated significant issues that detracted from their stays, leading to mixed overall impressions.
- LNLiz NJan 6, 20261.0On Jan. 5th at 3:27am, I arrived at the Holiday Inn hotel at 110 W John Carpenter Fwy, Irving, TX 75039 as directed by American Airlines as a result of a delayed flight. The Front Desk Associate, Austin, checked me in to room 129. I found guests in the adjacent room 128 talking very loudly. Needing a quiet room to rest, I returned to the front desk and requested Austin for a room change. Austin issued me with key cards for a new room, 153, on the farthest side of the building. I found the room freezing cold. After adjusting the thermostat to turn on the heat, no warm air was generating from the central air unit. I went back to the front desk a second time and requested a different room. This time, I asked Austin to check the room before assigning it to me. He said he could not leave the front desk. Austin then issued me with keys to room 106. Upon entering the room, I found a FILTHY room and bathroom with an UNMADE bed (see attached photo). This is the worst hotel experience I have ever encountered. Further, the hotel proceeded to charge American Airlines for this room stay even if I informed Austin that I would not sleep at that hotel. He processed a "check-out" transaction instead of canceling the reservation altogether. He further charged me $10 for breakfast and gave me excuses as to why he could not credit the amount to my credit card. On Jan. 5th, I emailed General Manager Robin Berkner and Director of Sales Anita Bhamra and they have not responded. I wasted an hour of my precious morning at this filthy and neglected hotel. I would never recommend a stay here, and will be submitting an official complaint to American Airlines. Attached: Room 106 and lounger across from the front desk. ATTN: Holiday Inn While you are "reviewing" this matter, can you refund the $10 I paid for breakfast? I neither slept at your hotel nor consumed breakfast and I would like my money back ASAP.
- LRLola RyanJan 5, 20261.0Everyone is nice here but it’ll never overcompensate for the old weird smell, uncleanliness of the bed skirts, desk and dirty floors. Ewww..
- BVBruce VarnerDec 12, 20254.0A little bit tired, great staff, transportation to Irving Convention Center and local resturants
- CSCurtis SmithNov 4, 20255.0Great experience!
- RMRobert McCainOct 29, 20255.0There was a mechanical issue with the room, Thomas made it right. Thank you for hiring him.
Frequently Asked Questions About Holiday Inn Irving - Las Colinas by IHG
What are the standard check-in and check-out times at Holiday Inn Irving - Las Colinas?
Check-in time is from 3:00 PM, and check-out time is until 12:00 PM.
Does Holiday Inn Irving - Las Colinas offer free parking for guests?
Yes, free parking is available for guests at the hotel.
Are pets allowed at Holiday Inn Irving - Las Colinas?
No, pets including cats and dogs are not allowed at the hotel.
Is the hotel accessible for guests with mobility needs?
Yes, the hotel provides accessible parking and is mobility accessible with elevators available.
What fitness facilities are available at the hotel?
The hotel features a free fitness center equipped with elliptical machines, free weights, and treadmills.
Are there any food and beverage options on site?
Yes, there is an onsite bar named 110 Bar and a gift shop available for guests.
Does the hotel provide additional sanitation measures?
Yes, the hotel uses commercial-grade disinfectants, enhanced cleaning in common areas and guest rooms, and has staff trained in cleaning and handwashing procedures.
Are there nearby convenience stores or gas stations close to the hotel?
Yes, nearby are Exxon & Mobil Stations and a 7-Eleven convenience store, which are convenient for quick stops during your stay.
What entertainment or dining options are close to the hotel?
You can visit Saltgrass Steak House for dining, or stop by the nearby Starbucks and Schlotzsky's for coffee and sandwiches.
Are there any notable attractions near Holiday Inn Irving - Las Colinas for visitors to explore?
Yes, attractions like the Las Colinas Flower Clock landmark and Toyota Music Factory are nearby and offer enjoyable activities before or after your stay.