Business Details
About
Hotel
Daily Mandatory Charge includes: Texas Recovery Fee.
Situated in the center of several Fortune 500 companies in a quiet corporate community, the Hampton Inn Dallas-Irving-Las Colinas hotel is centrally located to all DFW area attractions. Our hotel in Las Colinas, TX is only a half mile from the Irving Convention Center and the new Toyota Music Factory entertainment and restaurant venue, as well as major corporations such as Signet Corporation, Verizon, ExxonMobil and Citi.
Try one of the several area restaurants for a unique dining experience, all within 1-2 miles of the hotel. Venture down to Toyota Music Factory and experience all the energy of live entertainment, great food and loads of fun.
Cheer on champion sports teams at local venues. See the Texas Rangers baseball team play at Globe Life Park in Arlington. Watch a Dallas Stars hockey game or a Dallas Mavericks basketball game at the American Airlines Center. Tour Cowboys Stadium or watch a game during football season. Experience thrilling rides and adventures at Six Flags Over Texas and Hurricane Harbor. Visit the Mustang Museum, Irving Arts Center and the JFK Memorial. Our Irving hotel is only 8 miles from shopping destinations such as Grapevine Mills and The Galleria.
Enjoy Hampton's free coffee and hot breakfast every day during your stay with us. If you're in a hurry, grab an On the Run Breakfast Bag. Relax and unwind in a 135-room hotel offering 100 percent non-smoking guest rooms and accessible rooms with choice of bed sizes. Each room features free WiFi access, a work desk with a lamp and outlet, a microwave, a mini-refrigerator and a 32-inch LCD TV with cable, HD channels and HBO.
Location
Hampton Inn Dallas-Irving-Las Colinas
820 West Walnut Hill Lane, Irving, TX
75038, United States
Hours
Reviews
4.1
1,049 reviews
5 stars
521
4 stars
295
3 stars
105
2 stars
49
1 star
79
What are people saying?
AI-generated from recent customer reviews
Staff Friendliness
Many customers praised the staff for being friendly, welcoming, and accommodating during their stay.
Room Condition
Numerous reviews mentioned that the rooms were outdated and in need of renovation, with some guests reporting issues like musty smells and broken fixtures.
Breakfast Quality
The breakfast received mixed reviews; while some found it satisfactory, others criticized it for being basic and lacking variety.
Elevator Issues
Several guests reported problems with the elevators being out of service, causing inconvenience during their stay.
Customer Service
There were multiple complaints about poor customer service, particularly regarding rude staff interactions and unhelpful responses to issues.
- RPRebecca PeeplesNov 16, 20252.0Bathroom had hair in it, tried to get stuff from downstairs and no one was there. The bathrooms def didn’t get cleaned but if you need somewhere to stay it’s better than the really bad ones. Told the front about the hairs but nothing was done.
- LTL TayNov 14, 20255.0I stay at this hotel when I come to Texas to visit my partner and every time it's so chill. I like hoe their breakfast goes till 10am, mostly because I always come here from PST so my brain is 2 hours behind and it gives me more time to eat! Thank you guys for always having great hospitality as well and for being willing to give us new towels or whatever we may need. Dallas might be a bit scary at some places but this hotel is a nice spot to go to at night because we know it is safe.
- CMCortney MackeyNov 11, 20252.0Giving this place an overall 2 because of the poor experience with the front desk clerk. When I tried to charge a drink to my room, he was unable to find me in the system and insinuated I was trying to apply the charge to a room that wasn’t mine. He said he deals with “this” all the time, if you want the drink just pay for it. I had no problem paying separately, but I wanted to ensure my reservation was correctly listed. Instead of trying to troubleshoot, he repeatedly asked for my name without offering real help. I gave my name every time he asked. I even suggested ways to confirm my stay—after all, I had a digital room key and had slept in the room—but he still couldn’t locate me. Fortunately, the general manager stepped in and found my reservation immediately. Let’s get this guy some training so he can handle “this” better in the future.
- LFLazelle FreeNov 9, 20254.0Wasif greeted us warmly when we checked in! The rooms are nice and clean and the check in process went quickly and smoothly.
- CDChris DavenportNov 9, 20252.0I have been a very loyal customer to Hilton for many years. I travel a lot for work and I always stay at Hilton hotel properties. Unfortunately this one missed the mark in so many ways. My first morning there was no coffee in the room, not a huge issue, but an unfortunate one. I asked the manager if they could please be certain to put coffee in the room when cleaning, they do, but only decaf. Come on man, how are people supposed to wake up with decaf. Lol! Then come to find they are aware that they are withholding access to water to their guests. I worked out in their exercise room, no water in the exercise room. I go to use the water fountains, neither work. The night manager tells me here's a bottle of water, if you want more you can always fill up your water bottle in the bathroom sink. Does he realize how disgusting that is!!!! This has to be a violation of health and safety code. How does a hotel with hundreds of rooms, not have access to clean water for their guests?! Until they get this fixed I recommend staying at other properties.
Frequently Asked Questions About Hampton Inn Dallas-Irving-Las Colinas
What are the check-in and check-out times at Hampton Inn Dallas-Irving-Las Colinas?
Check-in time is at 3:00 PM and check-out time is at 11:00 AM.
Is breakfast included with the stay at this hotel?
Yes, free breakfast is available, including a buffet breakfast option.
Does the hotel offer free WiFi access to guests?
Yes, free WiFi is available in public areas, and there is a public internet terminal as well.
Is the Hampton Inn Dallas-Irving-Las Colinas pet-friendly?
Yes, both cats and dogs are welcome at the hotel.
What accessibility features are available at this hotel?
The hotel offers accessible parking, an accessible elevator, an accessible pool, and is mobility accessible.
Are there any fitness facilities available for guests at the hotel?
Yes, a fitness center is available for free and includes equipment like ellipticals, treadmills, and weight machines.
Does the hotel provide convenient parking options?
Yes, parking and self-parking are available for free to guests.
Can guests rent bicycles during their stay?
Yes, bicycle rentals are available at the hotel.
What nearby car rental agencies are available for guests?
Guests can find Budget Car Rental and Avis Rent A Car nearby for convenient car rental options.
What nearby entertainment and dining options can guests explore?
Guests can visit the Toyota Music Factory entertainment and restaurant venue nearby for live entertainment and great food. Also, the Benihana Irving and Godavari Indian Restaurant are nearby dining options to enjoy.
Are there other hotels close to Hampton Inn Dallas-Irving-Las Colinas?
Yes, nearby hotels include Comfort Inn & Suites Irving Las Colinas DFW, Wingate by Wyndham Dallas/Las Colinas, Hyatt Place Dallas/Las Colinas, and TownePlace Suites by Marriott Dallas Las Colinas.