DoubleTree by Hilton Hotel Dallas - DFW Airport North

3.6
2020 reviews

About

HotelDoubleTree
DoubleTree by Hilton DFW Airport North hotel, two miles from Dallas-Fort Worth International Airport (DFW), offers full-service hospitality a mile from upscale Las Colinas shopping and dining. Easy access to Hwy 114 and IH-635 puts guests minutes from North Dallas, 15 miles from Downtown Dallas, and convenient to the Mid-Cities. Enjoy complimentary 24-hour airport shuttle service and a boarding pass kiosk. Contemporary guest rooms and suites feature refrigerator, microwave, 42-inch flat screen TV, pampering bath amenities, luxurious Sweet Dreams bedding, generous work surfaces and wireless high-speed internet access. Other hotel amenities include guest coin laundry, outdoor swimming pool, and Fitness Center by Precor. Dine in-room or at the Flatland Grille, serving southwestern cuisine, beef and burgers, seafood and more for breakfast, lunch and dinner daily. Don’t forget to start the day right with our inviting DoubleTree Breakfast buffet! Join friends or colleagues for cocktails or wine at our inviting lounge. DFW business travel has never been easier. Located near over 500 regional, national and international corporations, our DFW Airport hotel has over 15,000 sq. ft. of flexible meeting spaces including a grand ballroom. Book your next important corporate event, seminar or conference with confidence. Support services include on-site Audio/Visual assistance, connectivity solutions, and wireless HSIA in all public areas. Our professional and creative banquet and catering teams will make your business meeting, wedding reception or social gala an event to remember. We’re close to Six Flags Over Texas, AT&T Stadium, the Fort Worth Stockyards and many other favorite Dallas area attractions such as the JFK Memorial and Dallas Zoo. Whether you visit DFW for business or fun, our caring hotel staff looks forward to welcoming you with our signature, warm DoubleTree Chocolate-Chip Cookie at check-in.

Location

DoubleTree by Hilton Hotel Dallas - DFW Airport North
4441 W. John Carpenter Freeway, Irving, TX
75063, United States

Hours

Reviews

3.6
2,020 reviews
5 stars
751
4 stars
473
3 stars
329
2 stars
193
1 star
274

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Many guests praised the staff for their exceptional customer service, particularly highlighting individuals like Sangeeta and Tyra for their helpfulness and friendliness.

Facility Condition

Numerous reviews indicated that the hotel is in poor condition, with reports of mold, musty smells, outdated decor, and malfunctioning amenities.

Shuttle Service

Guests frequently complained about the shuttle service, citing long wait times and poor communication regarding pickup locations.

Room Quality

Several reviews mentioned issues with room cleanliness, humidity, and maintenance problems, including malfunctioning air conditioning and damp bedding.

Dining Experience

The dining options were criticized for limited availability and poor quality, with some guests expressing disappointment over the lack of food choices.
  • DM
    Darcy M
    6 days ago
    5.0
    I was a little put out when the airline changed my itinerary and I needed to overnight in Dallas-Ft Worth, BUT, I’m so glad I stayed at the Double Tree North because the team of people from the whole experience were awesome. Jim, the shuttle driver was a hoot, Maile was super friendly when I checked in. Larry and Sangeeta were all smiles and kindness when I checked out, and Reggie delivered me back to the airport. Would hands down stay again.
  • HG
    Huri Garmendia
    Dec 27, 2025
    5.0
    Thank you the room is very good
  • XR
    X R
    Dec 8, 2025
    1.0
    Gross and falling apart..... $550 for 2 nights in this nasty thing
  • MW
    Monte Weaver
    Dec 8, 2025
    1.0
    The heater did not work in our room and was 66 all night, there were no wash clothes and the bed was very uncomfortable. We will not be back!
  • CH
    Christopher Holland
    Dec 5, 2025
    1.0
    I would have given this hotel a 4-star review, but after witnessing a front-desk Hilton employee completely lose control and scream at a flight crew who had just arrived from work, my experience changed entirely. Security had to intervene, and I’m honestly shocked the police were not called. This incident occurred on 12/05/2025 at approximately 12:21. As a Hilton Gold member, I’ve stayed at many Hilton properties, and I have never seen behavior this unprofessional or disturbing. I genuinely feel sorry for the American Airlines crew who had to endure it. This is unacceptable for any hotel, especially a Hilton.

Frequently Asked Questions About DoubleTree by Hilton Hotel Dallas - DFW Airport North

What are the check-in and check-out times at DoubleTree by Hilton Hotel Dallas - DFW Airport North?

Check-in time is at 3:00 PM and check-out time is at 12:00 PM.

Is there free airport shuttle service available at this hotel?

Yes, the hotel offers complimentary 24-hour airport shuttle service to and from Dallas-Fort Worth International Airport.