Business Details
About
Hotel
DoubleTree by Hilton DFW Airport North hotel, two miles from Dallas-Fort Worth International Airport (DFW), offers full-service hospitality a mile from upscale Las Colinas shopping and dining. Easy access to Hwy 114 and IH-635 puts guests minutes from North Dallas, 15 miles from Downtown Dallas, and convenient to the Mid-Cities. Enjoy complimentary 24-hour airport shuttle service and a boarding pass kiosk. Contemporary guest rooms and suites feature refrigerator, microwave, 42-inch flat screen TV, pampering bath amenities, luxurious Sweet Dreams bedding, generous work surfaces and wireless high-speed internet access. Other hotel amenities include guest coin laundry, outdoor swimming pool, and Fitness Center by Precor. Dine in-room or at the Flatland Grille, serving southwestern cuisine, beef and burgers, seafood and more for breakfast, lunch and dinner daily. Don’t forget to start the day right with our inviting DoubleTree Breakfast buffet! Join friends or colleagues for cocktails or wine at our inviting lounge. DFW business travel has never been easier. Located near over 500 regional, national and international corporations, our DFW Airport hotel has over 15,000 sq. ft. of flexible meeting spaces including a grand ballroom. Book your next important corporate event, seminar or conference with confidence. Support services include on-site Audio/Visual assistance, connectivity solutions, and wireless HSIA in all public areas. Our professional and creative banquet and catering teams will make your business meeting, wedding reception or social gala an event to remember. We’re close to Six Flags Over Texas, AT&T Stadium, the Fort Worth Stockyards and many other favorite Dallas area attractions such as the JFK Memorial and Dallas Zoo. Whether you visit DFW for business or fun, our caring hotel staff looks forward to welcoming you with our signature, warm DoubleTree Chocolate-Chip Cookie at check-in.
Location
DoubleTree by Hilton Hotel Dallas - DFW Airport North
4441 W. John Carpenter Freeway, Irving, TX
75063, United States
Hours
Reviews
3.6
2,011 reviews
5 stars
749
4 stars
471
3 stars
329
2 stars
193
1 star
269
What are people saying?
AI-generated from recent customer reviews
Staff Performance
Many customers praised the staff for their friendliness and helpfulness, particularly mentioning individuals like Sangeeta and Tyra for their exceptional service.
Cleanliness Issues
Numerous reviews highlighted problems with cleanliness, including reports of mold, mildew, and bugs in the rooms.
Facility Condition
Guests frequently noted that the hotel is outdated and in need of significant renovations, with issues like broken elevators and poor maintenance.
Shuttle Service
The shuttle service received negative feedback for long wait times and poor communication, leading to frustrations among guests.
Room Quality
Many customers reported issues with room conditions, including dampness, musty smells, and malfunctioning amenities.
- JMJeanne Mwinjilo4 days ago5.0Was here for a business meeting. Enjoyed their coffee and breakfast ❤️
- RCRosie CarrilloNov 18, 20254.015 day business trip working at the airport. The shuttle service was okay but took long to pick up at airport everyday. Could be faster pickups at the airport for sure since the hotel is only 10 minutes away. The average pick up took 30+ minutes. The waiter at the bar Nha was amazing every single day. Always took care of me with a smile and suggestions.
- SSSara SchmookNov 9, 20255.0Customer service was exceptional! After multiple airline delays we arrived just after midnight for less than 5 hours of needed sleep. We were greeted with a cheerful smile and fresh baked cookies. The gentleman at the front desk was still there at 5:00 a.m. and when the shuttle driver was no where to be found he was personally securing ride shares for over 15 people to get back to various terminals at DFW. He went above and beyond to care for us and the other guests.
- TOTimothy OdomOct 26, 20251.0We stayed the night before then parked our car for our trip. Upon arrival we could not reach anyone. The desk or the transit. We finally had to take a uber to pick up our car. The shuttle was in the parking lot and acted very nonchalant about us having to take the uber. I called the next week and was told they were busy that night but someone would call back. I never hear back hince the bad review.
- UMUmair MisbahOct 22, 20251.0Terrible experience just terrible ! Checked in through a corporate booking - stayed in room 278 and found bed bugs on one of the beds in the room - called the front desk for help, they came and saw and took pictures themselves..then they moved me to a room on the 4th floor - same issue again. Bed bugs, had to check out at 11 pm in the night because I couldn’t stay there anymore..even the staff members took pictures and said they couldn’t help because there was no manager on site..the manager came in next day and said the pest control team came in and found nothing..lying to protect their reputations.. AVOID at all costs BED BUGs..not even 1 star..rooms have a musty moldy smell..definitely mould
Frequently Asked Questions About DoubleTree by Hilton Hotel Dallas - DFW Airport North
What are the check-in and check-out times at DoubleTree by Hilton Hotel Dallas - DFW Airport North?
Check-in time is at 3:00 PM and check-out time is at 12:00 PM.
Is there free airport shuttle service available at this hotel?
Yes, the hotel offers complimentary 24-hour airport shuttle service to and from Dallas-Fort Worth International Airport.
Are pets allowed at the DoubleTree by Hilton Hotel Dallas - DFW Airport North?
Yes, both cats and dogs are welcome at the hotel.
Does the hotel provide accessible facilities for guests with disabilities?
Yes, the hotel features accessible parking, accessible elevators, and is mobility accessible.
Is Wi-Fi available at the hotel and is there a cost?
Yes, Wi-Fi is available for free throughout public areas and there is a public internet terminal.
What dining options are available on-site at the hotel?
The hotel has three restaurants including the Flatland Grille which serves southwestern cuisine, seafood, and more. There is also a bar and room service available.
Are there facilities for fitness and recreation at the hotel?
Yes, the hotel offers a free fitness center and an outdoor swimming pool.
What are the parking options at DoubleTree by Hilton Hotel Dallas - DFW Airport North?
Self-parking is available; however, valet parking is not offered.
What nearby dining options can guests visit around the hotel?
Nearby dining includes Flatland Grill for American and southwestern cuisine, Pizza Inn for pizza, Denny's for breakfast and brunch, Ahaa Kitchen for Indian and Italian food, Cheesecake Factory, and BYRN Western Grill which also has a bar.
What nearby attractions or transportation hubs can help guests explore the Dallas area?
Guests can easily access Dallas/Fortworth International Airport via the hotel's free shuttle. Attractions like Six Flags Over Texas, AT&T Stadium, the Fort Worth Stockyards, JFK Memorial, and Dallas Zoo are nearby for leisure activities.