Candlewood Suites DFW West - Hurst by IHG

4.2
264 reviews
Hotel Exterior

About

HotelExtended Stay HotelWedding VenueConference CenterBusiness Meeting LocationsCandlewood Suites
Extended Stay Hotel in Hurst near Dallas-Fort Worth International Airport (DFW) Welcome to the new Candlewood Suites DFW West-Hurst. We are within 8 miles away from the DFW Metroplex. We welcome families and athletes competing at the Nytex Sports Centre and the Hurst Athletic Complex. Whether you are traveling for business or leisure, you will be minutes away from the hottest attractions in Dallas/Fort Worth, Texas; including the Sundance Square in Downtown Fort Worth, AT&T Cowboys Stadium, Rangers Globe Life Ballpark, Six Flags Over Texas, NRH2O Water Park, Texas Motor Speedway and the Hurst Convention Center. We offer many ideal business amenities including Meeting and Event Space, perfect for corporate meetings, job interviews, or even an after hours get together. If you are traveling for business, our hotel is located near many major companies such as Textron/Bell Helicopter, Flight Safety, Texas Health Harris Methodist HEB Hospital, and State Farm. Enjoy our dog friendly accommodations in Hurst. Along with our 24-hour free guest laundry, you will also appreciate our Outdoor Swimming Pool, 24-hour fitness center, and convenient 24-hour business center. Each suite is thoughtfully appointed with full kitchens featuring microwave, refrigerator, stove, and dishwasher. Our suite layouts provide a relaxing environment where you will enjoy our free high-speed internet access, flat screen HDTV’s, and flexible work space.

Location

Candlewood Suites DFW West - Hurst by IHG
803 W Harwood Road, Hurst, TX
76054, United States

Hours

Reviews

4.2
264 reviews
5 stars
175
4 stars
38
3 stars
15
2 stars
13
1 star
23

What are people saying?

AI-generated from recent customer reviews

Cleanliness Issues

Multiple reviews highlighted significant cleanliness problems, including dirty rooms, odors, and pest issues.

Staff Performance

While some staff members received praise for their friendliness and helpfulness, others were reported as unprofessional or unresponsive.

Customer Service

Several customers expressed dissatisfaction with the handling of complaints and issues, particularly regarding room cleanliness and booking problems.

Value for Money

Guests noted that while the hotel offers good amenities, the overall value was questioned due to cleanliness and service issues.

Amenities and Location

The hotel was appreciated for its spacious rooms and convenient location, but amenities like the fitness center and pool received mixed reviews.
  • LB
    Lexi Boutthat
    Dec 13, 2025
    1.0
    This location has really went down. The maintenance guy is very unpleasant to be around and unsafe. I have seen him go into others room as soon as they leave for outings. I am sure there wasn't a work order processed either. Nancy is very unprofessional and rude. She appears to hate her job and the guest.
  • AB
    Arwen Baggins
    Nov 17, 2025
    1.0
    The housekeeping staff cannot speak English. We requested towels and other items for the room, but they did not understand the request. The room had an odor and was very unclean. It's like they rushed to put the next person in without sanitizing. Very suspicious folks staying there (male loud and drunk every day) I was switched to two different rooms due to uncleanliness. The front desk staff was very nice, except for one aggressive female who works during the daytime front desk Hispanic. Overly priced for little service. Be mindful they only clean every 7 days. They still will not clean the room at that point
  • MM
    Marie
    Nov 17, 2025
    3.0
    I've stated this location numerous times, but there's this one guest who stayed regularly. He drinks very loudly and is obnoxious. My stay this time was horrible. The room was not clean. It was filthy. Each time I requested towels, they were out. There were no clean towels. Beddings and floors had stains. I was moved 2 different rooms without accommodations. Coffee machine was broken, computer doesn't scan or print for business purposes, elevator broken. Very disappointing this trip.
  • BB
    Biggboss Biggboss
    Nov 12, 2025
    5.0
    Dug was really cool and helpful over all staff was nice and welcomed us day/night.
  • XB
    xavier b
    Nov 12, 2025
    5.0
    Hotel was a very friendly environment. Dug helped me get checked out and in and was very professional and helpful . Great service from this hotel would stay again.

Frequently Asked Questions About Candlewood Suites DFW West - Hurst by IHG

What is the check-in and check-out time at Candlewood Suites DFW West - Hurst?

Check-in time is 4:00 PM and check-out time is 11:00 AM.

Does Candlewood Suites DFW West - Hurst allow pets?

Yes, both cats and dogs are allowed, and pets are welcome at the hotel.