Business Details
About
Hotel
Located in Huntsville,TX, the Best Western Huntsville Inn & Suites is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.
Location
Best Western Huntsville Inn & Suites
201 W HILL PARK CIR, Huntsville, TX
77320-3506, United States
Hours
Reviews
3.8
661 reviews
5 stars
289
4 stars
172
3 stars
76
2 stars
48
1 star
76
What are people saying?
AI-generated from recent customer reviews
Staff Service
Many customers praised the friendly and helpful staff, particularly mentioning individuals like Shanda who provided exceptional assistance.
Cleanliness Issues
Numerous reviews highlighted significant cleanliness problems, including reports of blood stains, mold, and bed bugs, leading to dissatisfaction.
Breakfast Quality
The breakfast offerings received mixed reviews, with some guests enjoying the variety while others criticized the quality and availability of food.
Room Condition
Several guests noted that the rooms were outdated and in need of maintenance, with issues such as low water pressure, broken appliances, and unpleasant odors.
Value for Price
While some guests found the hotel to be a good value for the price, others felt misled by online representations and expressed disappointment with their overall experience.
- HRHeather RainwaterNov 10, 20254.0Nice, clean hotel located in a central and easy to access location. Breakfast is included and features hot food options. The only reason for the 4 stars instead of 5 is that they do not have an elevator. I've stayed twice already on business and will stay again.
- ASAustin SNov 6, 20251.0Disrespectful staff. Had an extremely dismissive attitude, almost like she didn't even want my business. I was completely polite with her but she was more interested in sitting in a chair than showing me a room. I'm a pretty easygoing guy but the woman they have behind the counter there has the worst sales skills I've ever encountered. The owner should consider firing her.
- CMChristine MincelOct 14, 20255.0Avant toute chose je voulais remercier SHANDA la personne de l'accueil qui m'a beaucoup beaucoup beaucoup aidé lorsque ma voiture est tombée en panne. Je lui suis EXTRÊMEMENT RECONNAISSANTE pour toute son aide. L'hôtel est très bien placé et les chambres sont très bien
- RFRandi FoxAug 23, 20252.0Upon arrival staff was friendly and accommodating. Got to our room to find blood splatter on the ceiling, across the bathroom door, and corner of the wall. I immediately went to the front desk to inform them of the issue. They immediately gave us another room. I expected more from best Western. Never having had any issue with the cleanliness of my rooms until now. It was more then just disappointing but unsanitary. I would have expected an urgency from the front desk to send someone immediately to clean that room and to offer to comp my stay. Neither of which happened. The original room didn't get cleaned until the next day and I'm not even sure if they were notified by the evening shift about the blood splatter. Overall disgusted and disappointed.
- RERonald EdwardsAug 7, 20254.0My overall review is positive with the exception of extremely low water pressure in the wash basin(sink)as well as the toilet left room for improvement.
Frequently Asked Questions About Best Western Huntsville Inn & Suites
Does Best Western Huntsville Inn & Suites offer free breakfast?
Yes, free breakfast is available for guests at Best Western Huntsville Inn & Suites.
Is there a fitness center available at the hotel?
Yes, Best Western Huntsville Inn & Suites offers a fitness center for guests.
Does the hotel provide free Wi-Fi internet access?
Yes, free Wi-Fi is available throughout Best Western Huntsville Inn & Suites.
Is smoking allowed on the property?
No, Best Western Huntsville Inn & Suites is a smoke-free property.
What are the operating hours of Best Western Huntsville Inn & Suites?
The hotel is open 24/7, seven days a week.
Where is Best Western Huntsville Inn & Suites located?
It is located at 201 W Hill Park Cir, Huntsville, TX 77320-3506, US.
What special offers does Best Western Huntsville Inn & Suites provide?
Guests who stay 2 nights can receive a $50 Best Western Gift Card.
What nearby places of interest are close to Best Western Huntsville Inn & Suites?
New Life Church is a nearby point of interest near Best Western Huntsville Inn & Suites.
How can nearby New Life Church be useful to guests at Best Western Huntsville Inn & Suites?
Guests interested in attending local religious services or events can visit New Life Church conveniently located near the hotel.
Where can guests find dining options near Best Western Huntsville Inn & Suites?
Hartz Chicken Chicken Buffet is a nearby fast food and buffet restaurant offering chicken dishes close to the hotel.