Business Details
About
HotelBest Western
Located in Huntsville,TX, the Best Western Huntsville Inn & Suites is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.
Location
Best Western Huntsville Inn & Suites
201 W HILL PARK CIR, Huntsville, TX
77320-3506, United States
Hours
Reviews
3.8
665 reviews
5 stars
291
4 stars
172
3 stars
77
2 stars
49
1 star
76
What are people saying?
AI-generated from recent customer reviews
Staff Performance
Many customers praised the staff for their friendliness and helpfulness, particularly highlighting individuals like Shanda and Crystal.
Cleanliness Issues
Several reviews mentioned cleanliness problems, including reports of blood stains, mold, and bed bugs, which significantly impacted customer satisfaction.
Breakfast Quality
The breakfast offerings received mixed reviews, with some guests finding it lacking in quality and variety, while others appreciated the hot food options.
Room Condition
Guests noted that the rooms were often outdated and in need of maintenance, with issues such as broken appliances, poor water pressure, and uncomfortable beds.
Value for Price
While some guests felt the hotel provided good value for the price, others expressed disappointment, particularly regarding the quality of their stay and unexpected charges.
- MRMaggie RamirezDec 13, 20255.0Overall it was awesome once the manager Shanda and clerk Crystal (Rocio) made the experience much much better.. thank you ladies.. your professionalism is outstanding.. Im a loyal customer always..
- KEKen ErbackDec 12, 20253.0Okay for the price, but: 1. Commode did not flush without manual intervention. Front office person showed us how to take off of the lid and shake something until it refilled. 2. Breakfast was edible, but weak for this type of hotel. Also, no decaf coffee. 3. After breakfast (7:45 AM) our room keys would no longer work. We had to go to the office to get back into our room. 4. Employees were nice. 5. Walking to the room for 1st time, there were lots of people outside of their rooms just talking with many smoking. They scare my wife who went & locked our doors. I think they were just people who were temporarily worked close, just hanging out. Our room did not smell of smoke. 6. The bathroom door would not "click" shut. No matter what you did it would open up 2 to 3 inches. Very little privacy. 7. Otherwise, fairly normal low budget hotel.
- BHBruce HolstedDec 2, 20252.0This place is worn out but clean and tidy. Heaters and air conditioners. Don't work. No elevator. Price is cheap enough and that's good, but if you're looking for a nice stay this is not the place. If you have a work crew in the area and want a place to put them up it is fine. Owners are doing their best to keep it running.
- HRHeather RainwaterNov 10, 20254.0Nice, clean hotel located in a central and easy to access location. Breakfast is included and features hot food options. The only reason for the 4 stars instead of 5 is that they do not have an elevator. I've stayed twice already on business and will stay again.
- ASAustin SNov 6, 20251.0Disrespectful staff. Had an extremely dismissive attitude, almost like she didn't even want my business. I was completely polite with her but she was more interested in sitting in a chair than showing me a room. I'm a pretty easygoing guy but the woman they have behind the counter there has the worst sales skills I've ever encountered. The owner should consider firing her.
Frequently Asked Questions About Best Western Huntsville Inn & Suites
Does Best Western Huntsville Inn & Suites offer free breakfast?
Yes, free breakfast is available for guests at Best Western Huntsville Inn & Suites.
Is there a fitness center available at the hotel?
Yes, Best Western Huntsville Inn & Suites offers a fitness center for guests.
Does the hotel provide free Wi-Fi internet access?
Yes, free Wi-Fi is available throughout Best Western Huntsville Inn & Suites.
Is smoking allowed on the property?
No, Best Western Huntsville Inn & Suites is a smoke-free property.
What are the operating hours of Best Western Huntsville Inn & Suites?
The hotel is open 24/7, seven days a week.
Where is Best Western Huntsville Inn & Suites located?
It is located at 201 W Hill Park Cir, Huntsville, TX 77320-3506, US.
What special offers does Best Western Huntsville Inn & Suites provide?
Guests who stay 2 nights can receive a $50 Best Western Gift Card.
What nearby places of interest are close to Best Western Huntsville Inn & Suites?
New Life Church is a nearby point of interest near Best Western Huntsville Inn & Suites.
How can nearby New Life Church be useful to guests at Best Western Huntsville Inn & Suites?
Guests interested in attending local religious services or events can visit New Life Church conveniently located near the hotel.
Where can guests find dining options near Best Western Huntsville Inn & Suites?
Hartz Chicken Chicken Buffet is a nearby fast food and buffet restaurant offering chicken dishes close to the hotel.