SureStay Plus by Best Western Humble

Reviews

• CS

  Cody Shannon

  Apr 15, 2026
  4.0
  I travel a lot for work and stay at a lot of hotels. This one was pretty decent overall. Much more so than others in the area but it’s overpriced. It seems to have a bad reputation as far as being in a bad or “dangerous” area. After asking around, it’s because a clerk at the convenience store next door was murdered during a robbery but I never saw any type of criminal element in the area during my stay. The staff were great, the hotel was decent and clean and the breakfast was good. They just need to work on lowering their rate for us working folks.
• PF

  Paola Fahmy

  Apr 15, 2026
  5.0
  Good place to stay and great options for breakfast. —PORK Allergy sucks—- they have options for me to choose not a lot of places do this I recommend it would come hear again
• AY

  Antwanette Ysaguirre

  Apr 11, 2026
  1.0
  This hotel has roaches and is unsanitary
• RG

  Rosiii G

  Mar 27, 2026
  5.0
  Really enjoyed our stay, no issues during the 3 day stay, I liked that it was easy access to high way, free parking, parking lot is very well lit, the gas station next door has everything you can think of. At night they lock the front doors only way into the building Is with a room key really put ease of mind there. When we arrived there was a school bus with a bunch of kids we were worried it might be noisy but no issues with noise even with highway right there, I know some mentioned that it was too much noise because of that but we sleep with the TV very low volume and the AC on so personally it didn't bother us. Hotel room was clean there was a mini fridge and microwave in the room ice machine on floor and laundry room on second floor. If I do have to point anything out is that the bed it was a bit too stiff and room got a bit too humid on our last night. Other than that if we ever fly into Houston and need a place to stay we will consider this place again.
• KS

  Kelly Smith

  Mar 24, 2026
  1.0
  Second time staying here , I would NOT recommend staying at this hotel. My experience was absolutely unacceptable and honestly disturbing. The biggest issue was cleanliness — there were roaches in the room, which is already a major red flag. On top of that, I even encountered what appeared to be snakes on or near the property, which made the stay feel unsafe and completely uncomfortable. A hotel should be a place where you can relax and feel secure, but this was the exact opposite. Between the pest problem and the overall condition, it’s clear that proper maintenance and sanitation are not being taken seriously. For the price you pay, you expect at least basic cleanliness and safety — and this place failed in both areas. I would strongly advise others to stay somewhere else .

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