SureStay Plus by Best Western Humble

4.5
197 reviews

About

Hotel
At the SureStay Plus by Best Western Humble in Humble, TX, you’re sure to find great value and modern convenience. SureStay® Plus Hotels by Best Western are redefining affordable value through upgraded standards, consistent quality, and great service.

Location

SureStay Plus by Best Western Humble
15617 Eastex Fwy, Humble, TX
77396, United States

Hours

Reviews

4.5
197 reviews
5 stars
153
4 stars
24
3 stars
4
2 stars
4
1 star
12

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Many customers praised the hotel for its cleanliness, noting that rooms and common areas were well-maintained.

Staff Service

The staff received numerous compliments for their friendliness and helpfulness, although there were some negative experiences reported.

Breakfast Quality

Guests enjoyed the complimentary breakfast, highlighting the variety and quality of food options available.

Comfort Issues

Several reviews mentioned discomfort with the beds, describing them as hard or uncomfortable.

Location Concerns

While the hotel is conveniently located near the airport, some guests expressed concerns about noise from nearby highways.
  • YO
    Yesenia Ocon
    Oct 30, 2023
    5.0
    The rooms in this hotel are exceptionally clean. This hotel is the tidiest Surestay/Best Western hotel my family and I have ever stayed in. We stayed with points last night which made our stay that much more enjoyable. Check in was fast, and breakfast was great. They have waffles, bacon, sausage, bagels, yogurt, cereal, fruit, coffee, tea, juices, and pasties. During breakfast I noticed they have a server checking the availability of the food constantly which is amazing. You don’t have to ever ask for anything. I have never seen that in any other best western hotel before. The hospitality staff is so kind at this hotel. The location is gated and the hotel does have security cameras. They are also very reasonably priced, We have booked a 5 day stay for Christmas as well.
  • SR
    Silvia Reznicek
    Jun 19, 2023
    5.0
    Novo.
  • MH
    Mike Hunter
    Sep 8, 2022
    5.0
    Exceptional hotel, great location for the airport. Excellent customer service. Highly recommended.
  • NC
    Nicole Castro
    Apr 14, 2022
    5.0
    This was a great hotel. The rooms are huge and clean, but the best part is the staff. The staff when I checked in in the evening and out in the morning were so extremely friendly and helpful. I'm not a fan of the Houston area. I was here for work and a coworker had the catalytic converter stolen off his truck while he was at hotel in Houston (not this one) a few weeks ago. However, I felt pretty safe leaving my car in the parking lot. They have a bunch of cameras set up and a big TV behind the counter that shows the live feeds. Overall a great stay!

Frequently Asked Questions About SureStay Plus by Best Western Humble

Does the SureStay Plus by Best Western Humble offer free breakfast to guests?

Yes, the hotel provides free breakfast for all guests.

Is there a fitness center available at SureStay Plus by Best Western Humble?

Yes, a fitness center is available for guests to use.