Holiday Inn Houston NE - Bush Airport Area by IHG

4.2
886 reviews
Welcome to Holiday Inn Houston NE - Bush Airport Area!

About

HotelWedding VenueBusiness Meeting LocationsConference CenterHoliday Inn
Just 1.5 miles from Bush IAH Terminals, with easy access to Highway 59, I-45, and Sam Houston Parkway/Beltway 8, Holiday Inn Houston NE - Bush Airport Area offers unmatched convenience and stress-free travel with our complimentary shuttle service. Explore nearby attractions like Six Flags Hurricane Harbor, Sam Houston Race Park, and Deerbrook Mall. Business travelers appreciate proximity to major companies like Halliburton, Exxon, and Ritchie Brothers. Host business meetings and social gatherings in our 2,400 sq ft venue and take advantage of our Business Center, free Wi-Fi, and free parking. Stay active in our Fitness Center, dip in our outdoor pool, and enjoy a soothing soak in our hot tub. Savor dinner at our onsite restaurant and relax on our outdoor patio, a perfect spot to network with colleagues or reconnect with friends. At the end of the day, unwind in spacious guest rooms with thoughtful amenities. Stay with us and experience Houston's perfect blend of comfort, convenience, and exceptional service.

Location

Holiday Inn Houston NE - Bush Airport Area by IHG
18555 Kenswick Drive, Humble, TX
77338, United States

Hours

Reviews

4.2
886 reviews
5 stars
496
4 stars
215
3 stars
76
2 stars
23
1 star
76

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on staff friendliness; some praised individual staff members while others reported rude or unhelpful interactions.

Cleanliness

Inconsistent cleanliness reported; some guests found rooms and facilities clean, while others noted issues like dirty bathrooms and unkempt areas.

Shuttle Service

Frequent complaints about the airport shuttle service, including long wait times and miscommunication regarding pick-up.

Room Quality

Rooms received mixed feedback; some guests appreciated comfort and amenities, while others reported maintenance issues and cleanliness concerns.

Dining Experience

Restaurant service and food quality received positive remarks, though some guests noted limited options and slow service.
  • EE
    Evelyn
    2 days ago
    1.0
    I am writing to share my deep frustration regarding our recent stay at the Holiday Inn near Bush International Airport in Houston, TX. As a rewards member who has stayed with Holiday Inn for four decades, I expected the standard level of comfort and hospitality I’ve come to rely on. Unfortunately, we met with a room that smelled unwashed and a thermostat set to a stifling 80 degrees on an 84 degrees warm day on 1/2/2026. When I sought assistance for extra bedding, I was met with excuses rather than service. The female supervisor claimed that extra blankets and sheets were unavailable because I hadn't requested them at the time of booking. It is unlikely they ran out of extra bedding while their parking lot was almost empty. It is both illogical and inhospitable. Finally, we were never informed of the $150 security deposit when we check-in. It felt like a predatory practice, especially compared to the $50 fee at the San Antonio Riverwalk location we stayed at the night before. We checked in after 8pm and had to get up at 2am to catch early flights. This experience was a significant disappointment, and we will never stay at this Holiday Inn again.
  • BB
    Braven
    Jan 4, 2026
    5.0
    Perfect for what it is and really close to the airport. We stayed the night for a layover.
  • SD
    Sebastian Delgado
    Dec 27, 2025
    1.0
    Absolutely ridiculous that you pay for airport shuttle parking and you have to wait an hour for the next shuttle. Use to be super reliable. Last time i’ll use airport parking here.
  • JG
    james geiman
    Dec 25, 2025
    5.0
    Location. Airport nearby but not under runway
  • AH
    Alanna Holmes
    Dec 8, 2025
    1.0
    DO NOT book at this hotel. We booked a room with free cancellation and cancelled the room 3 months prior to the stay. We were then charged even though we did not stay at the hotel. Have been trying for 12 months now to get our money back but they are REFUSING to refund the money!!

Frequently Asked Questions About Holiday Inn Houston NE - Bush Airport Area by IHG

What airport is closest to Holiday Inn Houston NE - Bush Airport Area?

Holiday Inn Houston NE - Bush Airport Area is near George Bush Intercontinental Airport (IAH).

Does Holiday Inn Houston NE - Bush Airport Area offer an airport shuttle?

Yes, Holiday Inn Houston NE - Bush Airport Area features a complimentary airport shuttle that operates daily from 5:00 AM-10:00 PM. Guest must request pick up from the airport.