Best Western Plus Houston Atascocita Inn & Suites

Reviews

• BN

  Bob Northrop

  Jan 3, 2026
  5.0
  Nice clean facility. I'd definitely stay again.
• JV

  Jessica Dominguez velazquez

  Jan 3, 2026
  1.0
  Worst hotel experience ever. They claimed I hadn’t paid the whole amount just to realize they dropped the money. Had me stressed out all week trying to resolve the issue. I did pay an extra $50, just to make sure and asked to see the cameras which they never showed me. They didn’t give me the change back when I checked in, which I didn’t even realize untill they brought it up to me. After all the issues they apologized and offered me a room discount of $50 dollars. They gave me back the $50 extra dollars I had paid, and the $50 dollars change they owe me. When I checked out they only gave me the $100 dollar room deposit and never gave me the $50 dollar discount. They claimed they had given me the discount already completely dismissing the fact that they had to give my change back. Which I don’t care much for the discount I didn’t ask for it but they offered it so why offer something when they’re not going to respect it. Never staying there again. They said the extra payments and change were returned and the discount applied, I got $200 dollars back in total $100 for the change and the extra $50 I had paid. And $100 for my deposit. Never got the $50 dollars discount they offered. I don’t care much for the discount but is it very annoying to know that after all the mistakes they did, offered a discount and then don’t follow up with their own words.
• SJ

  Seneca Jackson

  Jan 2, 2026
  1.0
  Booked a reservation for a Jacuzzi suite over the phone for my honeymoon night 2weeks in advance for New Year's Eve because I knew rooms would be hard to find around the holidays an the lady on the fail to tell me there would be additional charges upon my arrival $150 worth that I don't have so my honeymoon was ruined cause like I thought couldn't find a Jacuzzi room no where that night just really disappointed 😞😞😞
• JB

  James Bell

  Dec 24, 2025
  5.0
  Clean, spacious rooms with comfortable beds. Quiet at night, and curtains work well to let you sleep in. Location is central and great once you get used to entering from eastbound 1960 and exiting via a nearby side street. Free breakfast was surprisingly good and plentiful. Especially liked the apple cinnamon waffles with apple cinnamon compote. Silly detail, but I really liked being able to walk down the hall of the second floor and down the interior staircase to the lobby/breakfast area. It kind of makes the hotel feel a bit more premium. It's also pet friendly with a reasonable pet fee compared to other hotels we looked at. With a multi day black Friday booking discount, the price couldn't be beaten, and the great quality of visit sold me on staying here every time I come to the Humble/Atascocita area. This is after trying a couple of other 1960-area hotels that had higher per night rates, felt aged the last few times we've stayed, and had very high nightly pet fees. Wish we would have tried the Best Western Plus sooner!
• FR

  Faye Richard

  Dec 13, 2025
  5.0
  Very friendly and clean

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