Business Details
About
Hotel
Located in Humble,TX, the Best Western Houston Bush IAH Intercontinental Airport Inn is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.
Location
Best Western Houston Bush IAH Intercontinental Airport Inn
18032 MCKAY DRIVE, Humble, TX
77338-5500, United States
Hours
Reviews
4.0
472 reviews
5 stars
281
4 stars
68
3 stars
44
2 stars
19
1 star
60
What are people saying?
AI-generated from recent customer reviews
Cleanliness Issues
Multiple reviews highlighted significant cleanliness problems, including mold, stains, and unclean rooms.
Staff Performance
While some guests praised the friendly and helpful staff, others reported poor customer service and unhelpful responses to issues.
Breakfast Quality
Guests expressed disappointment with the limited breakfast options and early closing times, with some describing it as inadequate.
Value for Money
Some customers found the hotel to be a good value for the price, while others felt the cost was not justified given the conditions.
Shuttle Service
The airport shuttle service received mixed reviews, with some guests experiencing long wait times and others having no issues.
- CCCody CovingtonNov 10, 20252.0Room smelled, remote didn't work even with new batteries, plugs not working, dirty towels left from previous guest.
- AAArashNov 7, 20252.0Unfortunately, my stay here was disappointing. The breakfast was very poor — limited options and low quality, definitely not what you’d expect from a Best Western. The room itself was noisy, making it hard to get a good night’s rest, especially being so close to the airport. For the price, I expected a more comfortable and restful experience. It felt overpriced for what was offered. The staff were polite, but overall, the hotel needs serious improvement in both comfort and value.
- ADArlet D.Oct 23, 20253.0I stayed at this hotel due to a flight delay. Spending the night was fine, the receptionist was very friendly and quickly gave us the room. It’s not the best hotel, nor the cleanest, but for a quick stop, it was acceptable.
- CKCrystal KennedyOct 20, 20251.0Try his hotel was the worst,, hot musty no coffee in room or free breakfast or coffee in the lounge. I checked in after a long night flight and accidentally said I needed 10-21st check in but I actually was only staying the night, after they swiped my card and I saw the wrong date and came to the desk 1 min later and they wouldn’t refund me because it was a 24 hour window of the 20th. So I stayed at this gross place 8 hours for 300 dollars
- ENElisabeth NusselOct 15, 20251.0United Airlines placed us at this hotel after our plane broke down and we missed our connection. In one room, we found blood on, under, and inside the encased mattress; in the other, there were clearly pubic hairs throughout the bed sheets. I have two young children and this was a non-negotiable for our family. The front desk attendant was kind and offered a different room, but given the condition of both rooms, we declined. We immediately checked out, returned to the airport by shuttle, and booked the airport hotel instead. United later reimbursed our out-of-pocket expense due to this situation.
Frequently Asked Questions About Best Western Houston Bush IAH Intercontinental Airport Inn
Is breakfast included at the Best Western Houston Bush IAH Intercontinental Airport Inn?
Yes, free breakfast is available for guests at the hotel.
Does the Best Western Houston Bush IAH Intercontinental Airport Inn have a fitness center?
Yes, the hotel offers a fitness center for guests.
Is the Best Western Houston Bush IAH Intercontinental Airport Inn a smoke-free property?
Yes, the hotel is a smoke-free property.
Is Wi-Fi available at the Best Western Houston Bush IAH Intercontinental Airport Inn?
Yes, free Wi-Fi is available throughout the hotel.
What are the operating hours of the Best Western Houston Bush IAH Intercontinental Airport Inn?
The hotel is open 24 hours a day, seven days a week.
Where is the Best Western Houston Bush IAH Intercontinental Airport Inn located?
It is located at 18032 McKay Drive in Humble, Texas, 77338-5500, USA.
How can I contact the Best Western Houston Bush IAH Intercontinental Airport Inn by phone?
You can reach the hotel by phone at +1 281-446-0343.
Are there nearby hotels to the Best Western Houston Bush IAH Intercontinental Airport Inn?
Yes, nearby hotels include Baymont by Wyndham Houston Intercontinental Airport, Baymont Inn & Suites Houston Intercontinental Airport, Best Western Plus Intercontinental Airport Inn, and Wingate by Wyndham Humble/Houston Intercontinental Airport.
What nearby dining options are available near Best Western Houston Bush IAH Intercontinental Airport Inn?
Nearby dining options include Waffle House, Tim Hortons, Sonic Drive-In, Wings World Humble, and Clutch City Cluckers.
Is the George Bush Intercontinental Airport near the Best Western Houston Bush IAH Intercontinental Airport Inn?
Yes, the hotel is near George Bush Intercontinental Airport, making it convenient for travelers.