Holiday Inn Hou Energy Corridor Eldridge by IHG

Reviews

• KL

  Kings Landing

  4 days ago
  5.0
  Cosette at the Holiday Inn Express in the Energy Corridor was fantastic during check-in. Even though the hotel was fully booked, she went above and beyond to find me a room. Her professionalism, resourcefulness, and friendly attitude made a stressful situation so much easier. Truly excellent service …Thanks Cosette for everything!
• CB

  c baisy

  Apr 17, 2026
  5.0
  First time stay. Everything was excellent from checking in to checking out. The room was clean and the hotel smelled refresh. The breakfast was hot, fresh and a variety of items available. The area was very clean with light jazz music. Making it a pleasant morning. Will rebook again. David thank you for a nice check out.
• BW

  Brodie Wynn

  Apr 12, 2026
  5.0
  I arrived here for the first time and was greeted by Cosette at the front desk. She way great,very nice and helpful. Then I ordered food and it was better than anything that I could have gotten outside the hotel. Jose can really cook and you can tell that he has pride in what he is doing in the kitchen. The food was outstanding and presentation was very good. Top quality work by both of these fine employees. I will be coming back again. Thank you for your great staff.
• BT

  Bernardita Taboada

  Mar 31, 2026
  5.0
  Tuve una excelente estadía. Todos fueron muy amigables. Guillermo al momento de mi check-in me ayudó con la membresía y fue muy bueno. Carlos, Cossette y Neyra también estuvieron siempre atentos a que no me falte nada. Muchas gracias Chicos!!! Sin dudas volvería a ir.
• ZZ

  zeropada

  Mar 25, 2026
  3.0
  Stayed here for the first time and the experience was okay but nothing special. Checked in process was okay. Breakfast information given was little vague and not clear. Also, I was not told anything about the free WiFi, fitness room, and the pool and had to figure out about all of them on my own. Went inside the first room and there was a big size cockroach next to the bed on the floor that quickly went behind the bed wall! Of course it was shocking as hell to us and I immediately came out of the room. I know for sure that if one is there then definitely there should be more! Went downstairs and was assigned another room without any issues. I was apologized, but nothing else was offered for the inconvenience. Second room was okay and we did not see any creatures. Room did come with amenities like microwave, small fridge, and a coffee maker which were helpful specially if you have a family. There were different spots in the room like under the bathroom door where wood was chipped off and it didn't look good. Shower head and bottom faucet were old and should have been replaced. Bottom faucet flange was also not fitted all the way back to the wall and was looking cheap. The sink countertop was tilted little backwards, so all the dirty water was spooling behind the sink faucet instead of running down through the sink. No soap was provided as there was a body gel/lotion. I think soap should be provided as some (like me) prefer a soap instead of a gel, etc. Breakfast was limited and the service to replenish the items like food, plates, bowl etc., was slow and had to be pointed out for attention. I also think timing for breakfast should be extended to at least 11 AM on a daily basis instead of the current 9:30 on the weekdays and 10 on the weekends. There was a little uncomfortable smell in the lobby whenever we came out of the room and in the elevator whenever we used it. We used pool one day and there was no towel available. We had to go in the fitness room to get one. They should check both rooms within a reasonable amount of time to make sure everything is running smoothly and if something is needed or not. Their free WiFi was good but annoying to connect to as it doesn't connect automatically and you have to manually connect to it each and every time. Hotel location was good and I didn't have any issue with that. Hotel definitely need pesticide spray to make sure it is actually cleaned. Yes, I can think about staying here again and may recommend to others as well.

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