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Tru by Hilton Houston Downtown Convention Center

4.4
(144 reviews)

Business Details

1540 Leeland St, Houston, TX
77002, United States
(713) 309-9995
https://www.hilton.com/en/hotels/houdtru-tru-houston-downtown/

About

HotelTru by Hilton
We’re in the heart of downtown Houston, conveniently located next to the Toyota Center. The George R. Brown Convention Center and Disovery Green are less than a half mile away, as well as dining and nightlife. We offer complimentary hot breakfast, a modern fitness center, WIFI, Outdoor pool and a full-service bar. We offer a convenient location, whether you're attending a basketball game, concert, business convention, or simply exploring the best of downtown Houston. Tru by Hilton Houston Downtown is your go-to hotel for a comfortable, convenient, and unforgettable stay.

Location

Tru by Hilton Houston Downtown Convention Center
1540 Leeland St, Houston, TX
77002, United States

Hours

Reviews

4.4
144 reviews
5 stars
114
4 stars
9
3 stars
4
2 stars
4
1 star
13

What are people saying?

AI-generated from recent customer reviews

Staff Service

Many reviews praised the staff for their friendliness, helpfulness, and exceptional service, particularly highlighting individuals like Stefon, Sandra, and Mohammed.

Cleanliness

Guests consistently noted the hotel as clean and well-maintained, with comfortable rooms and a pleasant atmosphere.

Location

The hotel is conveniently located near major attractions like the Toyota Center and George R. Brown Convention Center, making it ideal for visitors.

Breakfast Quality

Feedback on breakfast was mixed; while some enjoyed the variety, others reported issues with food availability and quality.

Parking Issues

Several guests expressed dissatisfaction with the parking situation, citing high valet fees and limited options.
  • AN
    Ashtin Nelke
    Feb 22, 2026
    1.0
    Rooms were very dirty! For the price you’re paying, there should NOT be filth covered in the bathrooms or hand prints above the headboard on the bed. Front desk check in on Thursday night shift was EXTREMELY rude. We had a few questions and he literally sighed answering the phone. Mysterious charges, DOUBLE charged last day, and when we asked the front desk, all they would tell us is that it would drop off eventually. But what is strange is they charged us before we left for the trip, at check in, AND while leaving. At check in we asked if there was anything else to be charged, and he said just valet. At check out they tried charging us almost 1k AND 450???? Would not recommend if you don’t want a headache with these people. GO ELSEWHERE PLEASE!!!!
  • DD
    Damian Drain
    Feb 15, 2026
    5.0
    Staff are very pleasant
  • AL
    Angela Lackie
    Feb 1, 2026
    5.0
    Mohammed made our trip more enjoyable. He was always smiling, welcoming and helpful with our car and bags. He is a delight! We will stay at this hotel next time just to see him again!
  • JJ
    Jetski Jetski
    Jan 31, 2026
    5.0
    very nice and guest service is very amazing and everyone was super helpful
  • CV
    Corina Villanueva
    Jan 31, 2026
    5.0
    Valet & check in is fast & helpful. It's about 2 blocks from Toyota Center, very convenient if going to a Rockets game.

Frequently Asked Questions About Tru by Hilton Houston Downtown Convention Center

What are the check-in and check-out times at Tru by Hilton Houston Downtown Convention Center?

Check-in time is at 3:00 PM and check-out time is at 11:00 AM.

Does the hotel offer complimentary breakfast?

Yes, Tru by Hilton Houston Downtown Convention Center offers complimentary hot breakfast for guests.

Brand Certified Facts from Tru by Hilton Houston Downtown Convention Center

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Certified March 01, 2026Yext Knowledge Graph
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