Business Details
About
HotelExtended Stay Hotel
Welcome to Home2 Suites by Hilton Houston Willowbrook. A perfect base for work or play, our all-suite hotel is steps from Willowbrook Mall’s shops and restaurants and 8 minutes to Halliburton and Hewlett-Packard offices. Visit Sam Houston Race Park or take the kids to iT’Z Family Fun Center. George Bush Intercontinental Airport is just 18 minutes away.
Feel right at home in a spacious studio or one-bedroom suite. All suites have moveable furniture, a full kitchen, ergonomic workspace, and a living area with an HDTV and queen sofa sleeper. One-bedroom suites have an additional HDTV. Stay productive with free WiFi and PrinterOn® remote printing, and bring your four-legged family along to our pet-friendly hotel.
Start the day right with a free Inspired Table™ breakfast, including baked goods, breakfast sandwiches, cereals, yogurt and a toppings bar. Our unique Spin2Cycle fitness and guest laundry facility is open 24 hours to fit your schedule. Swim in the heated outdoor pool, or fire up the barbeque grills on the patio and enjoy a warm Houston evening by the firepit. Our extended-stay hotel in Houston/Willowbrook also has a Home2Mkt convenience shop, 24-hour business center, and 572 sq. ft. of flexible meeting space for 45 guests.
Location
Home2 Suites by Hilton Houston Willowbrook
7815 Willow Chase Boulevard, Houston, TX
77070, United States
Hours
Reviews
4.1
659 reviews
5 stars
398
4 stars
124
3 stars
42
2 stars
24
1 star
71
What are people saying?
AI-generated from recent customer reviews
Staff Service
Many guests praised the staff for their friendliness and helpfulness, particularly highlighting employees like Destiny and Shelby for exceptional service.
Cleanliness Issues
Several reviews mentioned cleanliness problems, including dirty rooms, bathrooms, and common areas, with some guests expressing disappointment over the overall hygiene standards.
Room Quality
Feedback indicated mixed experiences with room quality, with some guests enjoying spacious and well-equipped rooms, while others reported issues like mildew smells, broken furniture, and inadequate maintenance.
Breakfast Experience
The breakfast offerings received mixed reviews; while some guests enjoyed the variety and quality, others noted issues with availability and service.
Location Concerns
The hotel's location was generally seen as convenient, but some guests raised concerns about safety, particularly regarding vehicle break-ins.
- LLlang leNov 9, 20255.0Megan the sales coordinator took care of my accommodations, we had a lot of people and she gave me peace of mind especially with a late check in. Gotta give Carlos has flowers too.
- VSVictoria SuficienciaNov 4, 20253.0The food was not okay no no
- SJSimply JenuineOct 31, 20255.0We stayed for one night and room was great.
- CDCheryl DavisOct 23, 20254.0The staff was nice upon arrival the only thing I wish you guys would do is have someone available when guest are checking out. The shower in my room was not clean. I put a towel in the shower floor.
- BGBeth GriggOct 14, 20255.0I have to acknowledge the kindness and heart work of your whole service team. Mia and Gerald both went out of their way to help me with a question. That shows their high level of customer service expertise. And I also have to acknowledge the housekeeping team for an exceptionally great job. One of the few hotel rooms I've stayed in where I feel it was completely clean. I'll definitely be back!
Frequently Asked Questions About Home2 Suites by Hilton Houston Willowbrook
What are the check-in and check-out times at Home2 Suites by Hilton Houston Willowbrook?
Check-in time is at 3:00 PM and check-out time is at 11:00 AM.
Does the hotel offer free breakfast?
Yes, the hotel offers a free Inspired Table™ breakfast with a variety of options including baked goods and breakfast sandwiches.
Are pets allowed at Home2 Suites by Hilton Houston Willowbrook?
Yes, pets including cats and dogs are welcome at the hotel.
Is there free WiFi available at the hotel?
Yes, free WiFi is available in public areas along with access to a public internet terminal.
What amenities are available for fitness and recreation at the hotel?
The hotel has a free fitness center and a heated outdoor pool for guest use.
Does the hotel have facilities to accommodate guests with mobility needs?
Yes, the hotel offers accessible parking and an accessible elevator to ensure mobility accessibility.
Is parking available at Home2 Suites by Hilton Houston Willowbrook?
Yes, free self-parking is available for guests at the hotel.
What nearby hotels can I consider if this hotel is fully booked?
Nearby hotels include Hilton Garden Inn Houston Northwest, Hilton Garden Inn Houston NW/Willowbrook, and The Veranda At Centerfield apartments with resort amenities.
Are there nearby dining options close to Home2 Suites by Hilton Houston Willowbrook?
Yes, nearby restaurants include Great American Grill, Churrascos, and P.F. Chang's offering a variety of dining experiences.
What entertainment or family-friendly attractions are near the hotel?
Guests can visit Sam Houston Race Park and iT’Z Family Fun Center for family-friendly entertainment options near the hotel.