Business Details
About
HotelExtended Stay HotelHome2 Suites
Daily Mandatory Charge includes: Texas Recovery Fee.
At Home2 Suites by Hilton Houston Westchase, enjoy an ideal location in the heart of the Westchase District. Close to restaurants and shopping, and just minutes from the area company offices, you’ll be centrally located to enjoy everything Houston has to offer. Enjoy extensive dining and shopping options at Galleria Mall, visit the Museum District, catch a concert at the NRG Stadium, or check out Downtown attractions.
Choose from a large studio or one-bedroom suite, all with full kitchens, spacious work desks and 50-inch HDTVs. Perfect for extended stays, our modern hotel offers free WiFi and free hot breakfast every morning of your stay. Bring the bowls and leash along – Home2 is your pet’s home, too.
Keep up with your workout routine while you run a load of laundry at our Spin2Cycle fitness facility. Unwind with a dip in our outdoor pool, or relax on the outdoor patio, complete with grills and fire pit. If you need to host a meeting, consider the conference room at our Westchase hotel. At Home2 Suites by Hilton Houston Westchase, we have everything you need for a successful stay.
Location
Home2 Suites by Hilton Houston Westchase
3125 Wilcrest Dr, Houston, TX
77042, United States
Hours
Reviews
4.1
658 reviews
5 stars
395
4 stars
126
3 stars
42
2 stars
19
1 star
76
What are people saying?
AI-generated from recent customer reviews
Cleanliness Issues
Multiple reviews highlighted concerns about cleanliness, including dirty rooms, unpleasant odors in hallways and elevators, and inadequate housekeeping services.
Customer Service
Feedback indicates a mix of experiences with customer service, with some staff being praised for their friendliness and helpfulness, while others were reported as rude and unprofessional.
Room Quality
While some guests appreciated the spacious and well-equipped rooms, others reported issues such as uncomfortable bedding, noise insulation problems, and maintenance concerns.
Breakfast Quality
Several customers expressed disappointment with the breakfast options, citing limited variety and poor quality.
Safety Concerns
There were reports of vehicle break-ins and a lack of security measures, leading to discomfort among guests regarding safety.
- TTTommy ThomasJan 4, 20264.0Me encantó la hubicacion de este hotel, a una cuadra restaurant texmex, al doblar estaba whole food, ross, target, al frente burlington, al frente por el costado wells fargo, una zona super bonita y con todo lo que necesitas. Lo Malo fue el desayuno, muy pobre, la leche la tenia en una jarra en el refrigerador, no había wafles, no había queso crema, no tenían pan 🥹, único home2 con miseria que he visto, no se que hacen con la comida que les aporta la compañía para que le den a los huésped 🤔🤔🤔🤔
- MMMustafa MezaalDec 30, 20255.0Amazing hotel next to everything and front of park has so much stuff to do i really loved the hotel is amazing No bad comments at all
- LMLauren MillerDec 21, 20251.0I typically do not leave negative reviews, as I understand that issues can occasionally occur. However, my recent stay at this hotel was extremely disappointing. My cousin and I traveled to Texas for vacation and chose this hotel based on her prior positive experience here. Unfortunately, this stay was very different. Overall, the hotel staff and facilities appeared pleasant, and we stayed in a room with two beds. During our stay, my cousin discovered a bug in her bed and woke up the following morning with multiple bites on her body. When we reported this to the front desk, the manager moved us to another room but insisted that the insect was not a bed bug. Regardless of its classification, it should not have been present, and my cousin had clearly been bitten. What was especially concerning was that no immediate precautions appeared to be taken following our report. We were moved to a different room, but there was no visible effort to inspect the original room, secure it, or address the issue in a way that suggested guest safety was being taken seriously. The manager offered additional loyalty points as compensation, but those points were never credited to her account. Four days after returning home, we took extensive precautions by immediately washing and drying all clothing and belongings to prevent the spread of any insects. Despite these efforts, I later discovered a bed bug in my bed and began experiencing bites myself. Since returning home, I have also stayed with both a friend and a family member, which has caused significant concern that the issue may have spread further. This situation has resulted in unexpected stress and additional expenses to address a bed bug infestation. This is not an experience I would expect from a Hilton property. At the very least, there should be proper acknowledgment of the situation and appropriate compensation for the inconvenience, distress, and financial impact caused.
- UUUzzie2005Dec 6, 20255.0Great staffing
- JDjune doanNov 23, 20251.0This is the worst hotel I have ever stayed at. For three days, no one came to clean my room, and I had to take out the trash myself. I requested housekeeping, and they promised someone would come, but no one ever showed up. I will not stay at this place again.
Frequently Asked Questions About Home2 Suites by Hilton Houston Westchase
What types of rooms are available at Home2 Suites by Hilton Houston Westchase?
The hotel offers large studio and one-bedroom suites, all equipped with full kitchens and spacious work desks.
Is breakfast included at Home2 Suites by Hilton Houston Westchase?
Yes, free hot breakfast is available every morning of your stay.
Does the hotel allow pets and is it pet-friendly?
Yes, pets including cats and dogs are welcome at the hotel.
What are the check-in and check-out times at Home2 Suites by Hilton Houston Westchase?
Check-in time is at 3:00 PM and check-out time is at 12:00 PM.
Are there fitness and recreational facilities available on site?
Yes, there is a free fitness center and an outdoor pool available to guests.
Is parking available at Home2 Suites by Hilton Houston Westchase?
Yes, free self-parking is available for guests.
Does the hotel offer free WiFi and digital services?
Yes, free WiFi is available in public areas and the hotel provides digital guest room keys as well as contactless check-in and checkout.
What nearby dining and entertainment options are close to Home2 Suites by Hilton Houston Westchase?
Guests can enjoy extensive dining and shopping at nearby Galleria Mall, visit the Museum District, catch concerts at NRG Stadium, or explore Downtown Houston attractions.
Are there public transit options or places of interest near the hotel?
Nearby you can find Camden Park Westchase, a local park ideal for outdoor activities, and Sunday Press | Camden Park, a cafe and casino where guests can relax before or after their stay.
How might business travelers benefit from the hotel's location and services?
The hotel is centrally located in the Westchase District close to many company offices and legal services such as Allmand Law and Galer Law Firm. It also features a business center and a conference room to support business needs.