Home2 Suites by Hilton Houston Pearland

Reviews

• AI

  Ashley Inghram

  1 day ago
  1.0
  I’m confused how this hotel has so many positive reviews. I just finished a 6 day stay here after researching hotels for hours. I had to find one with a full size fridge/freezer and finally decided on this one. The pictures online look much nicer than the actual hotel. There’s not much of a front entrance. I actually thought maybe I was in the back of the building because there’s no welcoming entrance like you’d typically associate with a Hilton establishment. I checked in on 1/4 and the woman working the desk was extremely rude. I had already paid in full so I was confused why I had to put down a deposit and she was unable to explain it to me. Instead she just treated me like I was 5 and asking a question she didn’t understand. So we’re already lacking a welcoming entryway area and then we’re greeted with a cold employee. Another thing we noticed at this time was the smell of the hotel. It smelled dirty. This brings us to the point of getting to our room. The room was a nice size, but also appeared dirty. At a quick glance it seemed clean but upon further inspection, it wasn’t. All around the baseboards were dirty, there were at least 4 separate spots on the carpet that were sticky and wet, the silverware in the drawer was dirty, and there was a coffee stain (presumably) on the kitchen counter. There was also a wash cloth inside the bedding when we pulled the covers back. Speaking of bedding, this hotel doesn’t offer blankets. The bed was made up using a mix of table clothes and curtains it seemed. All very thin and scratchy. It was truly the oddest hotel “bedding” I’ve ever experienced. A few more things to note: there was no hot water in the shower the entire time I was there, and the picture on the tv was faded the entire time. The room also didn’t hold a consistent temp no matter how many times we tried and we woke up multiple times a night every night because it was very warm. The last thing to note is that I checked out on 1/10 and the woman working the desk was also very rude. I was sick and had lost some of my voice so I understand she had a hard time hearing me, but she kept pointing to her ears and saying “I can’t hear you!!” in a very condescending tone. Overall, I was not happy with my stay and have already told others to avoid this hotel when coming to Houston.
• NM

  Nicole Mathews

  Dec 22, 2025
  1.0
  The black women that works the night shift was VERY rude - was trying to find my uber eats order and she cut me off quickly - it’s almost like she stole it . Why would anyone be that rude
• AS

  Amy Sanders

  Nov 30, 2025
  5.0
  Enjoyed my stay was nice clean love the location. Room cleaned daily .breakfast served easy check in and check out
• EC

  Eduardo Cámara

  Nov 30, 2025
  5.0
  Todo bien, buena ubicación
• RA

  Roslyn Aduhene

  Nov 11, 2025
  1.0
  Currently staying at this hotel. Had to ask for 3 days straight before my room was cleaned. I have also had a broken dishwasher with smelling water in it for the last 3 days. As I am writing this review this still has not been taken care of.

Frequently Asked Questions About Home2 Suites by Hilton Houston Pearland