The Home2 Suites by Hilton - Houston Medical Center/Museum District is located by the Michael E. DeBakey VA Hospital. Just minutes from NRG Park, Houston Zoo, Rice University, Rice Village and Downtown Houston, guests have easy access to the city’s top healthcare, cultural and educational destinations in the world’s largest medical center complex. The hotel features 143 suites including plenty of workspace, kitchenettes, refrigerators, and dishwasher which are ideal for our extended stay guests. Guests can enjoy dinner at our full-service Garden Grille & Bar featuring craft cocktails, local beer, and wine.
Most guests praised the hotel for its cleanliness, noting that rooms and public areas were spotless.
Customer Service
The staff received high marks for being friendly and helpful, although some reviews mentioned inconsistent service experiences.
Breakfast Quality
The complimentary breakfast was frequently highlighted as a positive aspect, with many guests enjoying the variety and quality of food.
Location
The hotel’s proximity to the medical center was appreciated by many guests, especially those visiting for medical reasons.
Maintenance Issues
Several guests reported issues with maintenance, particularly regarding elevators and room amenities, which affected their overall experience.
BC
Bryan Carter
Jan 6, 2026
4.0
Im hard on most hotels. This one, was not disappointing at all. Clean, convenient, well priced… a solid 4/5 stars. I would stay there again.
JZ
Jiaxu Zhang
Dec 28, 2025
5.0
This hotel is definitely above a typical 3-star experience. The room design is modern, with plenty of table space, and it comfortably accommodated our family of four. Breakfast offers a wide variety at the buffet, with additional made-to-order options available. Complimentary laundry and free bottled water were a big plus. It’s hard to find a better hotel in the 3-star category.
MM
Martha
Dec 28, 2025
5.0
This hotel has good vibes and a positive culture! I've stayed here several times and have always been impressed by the helpful, courteous staff, clean rooms, and generous breakfast buffet (that even includes housemade salsa!). But in my most recent stay I was blown away by the patient and kind assistance Robert provided, not once but several times.
Upon checking out, I actually forgot a little bag of jewelry in my room's safe deposit box. When I called that evening to ask about it, assuming it wouldn't be located, Robert told me that the maintenance man had indeed found it and brought it to the front desk. He assured me it would be kept there--and so a family member was able to pick it up the next morning. Many thanks to Robert and the maintenance man!
RM
Rufus Murphy
Dec 13, 2025
5.0
I usually don't like most hotels but Home2Suites is the exception. I absolutely love this hotel. There's a welcoming feel the moment you walk into the lobby. The lobby is spacious, clean and accommodating. There's a restaurant and bar to the left of the front desk and a mini store to the right. The mini store is filled with all the snacks and drinks that a guest would desire on their stay. The front desk personnel were professional, friendly and made the check-in process a breeze. You enter your room with a digital key card that works with no problems. Upon entering the room, you're created by a refrigerator, microwave, coffee maker, dishwasher and quality cups, plates and glasses. There is also an ironing board to keep your clothes looking good. This hotel has everything you need for a short or extended stay. The room and bathroom was very clean and smelled fresh. The bed had clean linens and comfortable for a good night's rest. There was an ice machine outside our room which was very convenient. Although it was cold outside, there were people enjoying the heated swimming pool. My wife and I ate at the restaurant and the food was great. The food was pricey but expected when located in a hotel. We would rank this hotel a solid 10 out of 10 in every category on look forward to visiting again.
SJ
Sue Jackson
Dec 9, 2025
3.0
We've stayed at this H2S many times when we have appointments at M.D. Anderson. The public areas and rooms are always spotless, and service is excellent. Employees are always friendly and this time was no exception. Unfortunately this trip was not quite as pleasant though. The hotel was very busy and with only one of the three elevators working, getting to and from our room required long waits and stops on most every floor. We also had an issue with the heater which made it very cold in our room. Sounds minor, but it was extremely frustrating. We'll probably return, hoping these problems are no longer an issur.
Frequently Asked Questions About Home2 Suites by Hilton Houston Medical Center
What are the check-in and check-out times at Home2 Suites by Hilton Houston Medical Center?
Check-in time is 3:00 PM and check-out time is 12:00 PM.
Is breakfast included with a stay at this hotel?
Yes, breakfast is available for free to guests.
Does the hotel offer pet-friendly accommodations?
Yes, both cats and dogs are welcome at the hotel.
Are there any accessibility features available at this hotel?
The hotel offers accessible parking, elevators, and pool facilities to accommodate guests with mobility needs.
Is there free Wi-Fi available at Home2 Suites by Hilton Houston Medical Center?
Yes, free Wi-Fi is available in public areas, along with public internet terminals.
What dining options are available at the hotel?
Guests can enjoy dinner at the full-service Garden Grille & Bar, which features craft cocktails, local beer, and wine. Additionally, there is a convenience store and vending machines available on-site.
Does the hotel provide parking facilities?
Yes, self-parking is available for guests at the hotel.
What fitness amenities can guests enjoy?
There is a fitness center available for free for all guests.
Are there any nearby hotels if this hotel is fully booked?
Yes, Hilton Garden Inn Houston Medical Center is located nearby and can be an alternative accommodation option.
What nearby medical facilities can guests access from the hotel?
Guests have easy access to several top healthcare facilities including the Michael E. DeBakey VA Hospital, Almeda Dental Group, Ascent Emergency Room, Fresenius Kidney Care Medical Center, Medical Center Kidney Clinic, and Texas Medical Center.
Are there any dining options near the hotel?
Yes, nearby dining options include Subway and Blimpie Subs & Sandwiches for quick sandwiches and fast food.