Business Details
About
HotelWedding VenueBusiness Meeting LocationsConference CenterHoliday Inn
Welcome to the Holiday Inn & Suites Houston West - Westway Park, Houston's most sophisticated hotel in the area. Enjoy modern comforts of home while having a great location that places you in the heart of West Houston. Our hotel is designed with our travelers in mind.
We are within walking distance to Schlumberger, Baker Hughes a GE Company, Schneider Electric, Travelers, CyrusOne, Seadrill and many other businesses. Keep your workout routine in our Fitness Room then relax and enjoy a beverage poolside. Watch the latest news or cheer your favorite team in our Legend's Bar and Grille.
We are located one mile from Baseball USA and only five miles from Memorial City Mall and City Centre. Houston's Energy Corridor, the Galleria, Downtown and Reliant Park are just minutes away. Bush Intercontinental Airport (IAH) is 25.8 miles and William P. Hobby Airport (HOU) is 27.4 miles from the hotel.
With 3,300 square feet of flexible banquet and meeting space, we have one of the largest meeting rooms in the area. Our space is perfect for a board meeting or a banquet for 200. We offer full service catering and audio visual services. Our caring and attentive sales staff is always ready to assist with your next event.
At the Holiday Inn Houston Westway Park, we are dedicated to offering you service, quality and convenience.
Location
Holiday Inn & Suites Houston West - Westway Park by IHG
4606 Westway Park Blvd., Houston, TX
77041, United States
Hours
Reviews
3.9
589 reviews
5 stars
280
4 stars
151
3 stars
64
2 stars
34
1 star
60
What are people saying?
AI-generated from recent customer reviews
Staff Performance
While some guests praised the friendliness and helpfulness of staff members like Naveena and Richard, others reported rude or unprofessional behavior from certain employees.
Cleanliness Issues
Multiple reviews highlighted concerns about cleanliness, including dirty rooms, mold, and pests, with some guests experiencing significant discomfort.
Amenities and Services
Guests expressed dissatisfaction with the lack of basic amenities, such as functioning Wi-Fi, breakfast options, and maintenance of facilities like the pool and gym.
Overall Experience
The hotel received mixed reviews, with some guests enjoying their stay while others reported serious issues that led to dissatisfaction and a lack of recommendations.
- WWwoulvey870103 days ago1.0The first stay at this place was perfect in Fall 2024, but this time in Winter 2026 it was ridiculous. The light to the left of the mirror in the bathroom didn’t work and the alarm clock didn’t work. Instead of numbers the alarm clock was showing shapes. Outside on the second floor the smoke detector was chirping all weekend meaning the battery needs to be changed. If a fire broke out followed by the battery just so happening to run out then who knows what could have happened! The washer machines didn’t work. Finally to top it all off the hot water failed on Sunday morning, January the 4th, so I took a cold shower. I complained to the front desk agent during checkout and he said the ENTIRE HOTEL had no hot water. Absolute madness! Never once in my life has any motel or hotel I’ve ever stayed at had the hot water fail. Unbelievable. This was the worst hotel stay ever. I’m never coming back because it’s not worth it.
- JHJessica Hennesey4 days ago5.0A big huge shout out and thanks to Naveen. She Made my experience amazing. Went above and beyond to help me an my daughter on her 11th bday to be the best. Room is amazing food is great. ❤❤❤🙏🙏🙏
- DCD. to the O. CJan 2, 20262.0I have stayed here before and everything was fine. unfortunately the staff today was horrible. I got there a little early like 30 minutes. I ask for a neatly check in , they told me 35$ to checking early I said nevermind I'll wait 30 minutes. I called ahead of time to ask about the jacuzzi they said everything was good and it was hot. that was not the case. the jacuzzi was warm to cold and the indoor pool was freezing it was 80 degrees outside? I ask the gentleman at the front desk Kumar if it was possible to turn the fire place in the lobby on he said no and was rude and said it was just for show? I ask him what time was happy hour he was rude again and said it was on a sign I did not see? all in all it was a terrible experience I felt stereotyped and I really did not appreciate that. I will never stay at any holiday again. and I book many hotels throughout the year and I am a member. TERRIBLE. I HOPE MANAGEMENT READ THIS AND CARES..
- JPJ PDec 21, 20251.0-Heater didn't work in the first room and had to change to change room(no sorry or apologize of any kind from front desk) -Hole in towel -No hair dryer -Dark lightning in bathroom -Pleasant surprise of breakfast not included when I went downstairs for water or oj(first time ever in holiday inn for me and I've been to many around the world and us) -No ihg member recognition of any kind
- KKKDec 14, 20252.0Very friendly staff is the only positive for this hotel. Room: Poor lighting, 2 broken phones, wires from ac on the floor, disgusting stained sofa & wall, poorly cleaned, no room service as advertised, indented uncomfortable mattress. Halls: Needs new carpet and broken ice machine on my level. Restaurant: DO NOT RECOMMEND. Only like two food options & it looks nothing like photos on the menu. If paying $28.00+ for a burger & fries I expect a thicker non freezer burn meat patty and when paying extra for avocado it needs to be ripe. Extremely poor quality. Amenities listed on website are not accurate. I've stayed at hotels half the price and they were so much nicer.
Frequently Asked Questions About Holiday Inn & Suites Houston West - Westway Park by IHG
What are the check-in and check-out times at Holiday Inn & Suites Houston West - Westway Park by IHG?
Check-in is at 3:00 PM and check-out is at 11:00 AM.
Does the hotel offer free Wi-Fi to its guests?
Yes, free Wi-Fi is available in public areas of the hotel.
Are pets allowed at the hotel?
No, pets including cats and dogs are not allowed at the hotel.
Is parking available for guests, and is there a fee?
Yes, free parking is available for all guests at the hotel.
What kind of fitness facilities does Holiday Inn & Suites Houston West provide?
The hotel offers a free fitness center with elliptical machines, free weights, and treadmills.
Does the hotel have any facilities for business meetings or events?
Yes, there are 2 meeting rooms with 3,300 sq ft of flexible banquet and meeting space, including full service catering and audio visual services.
What dining options are available on-site at the hotel?
The hotel has one restaurant and a bar for guests' dining and beverage needs.
Is the hotel accessible for guests with mobility needs?
Yes, the hotel is mobility accessible and provides accessible parking.
What nearby dining options are there around Holiday Inn & Suites Houston West?
Nearby dining options include Sporting News Grill Houston, Señor Burritos, Subway, Red Balloon Cafe, and Backyard Cafe & Grill, offering a variety of American, Mexican, sandwich, and cafe-style meals.
Are there any nearby parks or recreational areas where guests can relax?
Yes, Carolyn H. Wolff Park is located nearby where guests can enjoy outdoor activities and relaxation.
What nearby hotels are available for guests or visitors in the area?
Nearby hotels include La Quinta Inn & Suites by Wyndham Houston West at Clay Road and Spark by Hilton Houston West Clay Road, both located close to the Holiday Inn & Suites Houston West.