Business Details
About
HotelWedding VenueBusiness Meeting LocationsConference Center
Welcome to the Holiday Inn & Suites Houston West - Westway Park, Houston's most sophisticated hotel in the area. Enjoy modern comforts of home while having a great location that places you in the heart of West Houston. Our hotel is designed with our travelers in mind.
We are within walking distance to Schlumberger, Baker Hughes a GE Company, Schneider Electric, Travelers, CyrusOne, Seadrill and many other businesses. Keep your workout routine in our Fitness Room then relax and enjoy a beverage poolside. Watch the latest news or cheer your favorite team in our Legend's Bar and Grille.
We are located one mile from Baseball USA and only five miles from Memorial City Mall and City Centre. Houston's Energy Corridor, the Galleria, Downtown and Reliant Park are just minutes away. Bush Intercontinental Airport (IAH) is 25.8 miles and William P. Hobby Airport (HOU) is 27.4 miles from the hotel.
With 3,300 square feet of flexible banquet and meeting space, we have one of the largest meeting rooms in the area. Our space is perfect for a board meeting or a banquet for 200. We offer full service catering and audio visual services. Our caring and attentive sales staff is always ready to assist with your next event.
At the Holiday Inn Houston Westway Park, we are dedicated to offering you service, quality and convenience.
Location
Holiday Inn & Suites Houston West - Westway Park by IHG
4606 Westway Park Blvd., Houston, TX
77041, United States
Hours
Reviews
3.9
564 reviews
5 stars
262
4 stars
149
3 stars
64
2 stars
32
1 star
57
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Many guests noted that the hotel rooms and common areas were clean, although some reported issues with cleanliness in specific rooms.
Staff Attitude
Feedback on staff was mixed; while some guests praised friendly front desk staff, others reported unprofessional and rude behavior from certain employees.
Amenities
Several guests expressed disappointment with the lack of advertised amenities, such as the pool being out of service and poor breakfast options.
Maintenance Issues
Numerous reviews highlighted maintenance problems, including broken elevators, malfunctioning lights, and issues with room cleanliness.
Customer Service
Many customers reported poor customer service experiences, particularly regarding responsiveness to complaints and issues during their stay.
- DMDina Mendez3 days ago5.0Rooms are comfy, clean and have a certain 90s nostalgia meets modernism. The staff was really nice and friendly, especially the front desk staff and Yasmin at the restaurant — the food and service were great, too!
- SSStephen Stone6 days ago5.0Had dinner at the restaurant in the hotel and Jasmine was great behind the bar
- ADAmy DickNov 18, 20252.0⭐️⭐️ Hotel Review (and that’s generous) If you’re looking for a good night’s sleep… keep looking. The bed felt like it was stuffed with regret, and the pillows clearly gave up on life sometime in 2012. I’ve slept better in my truck after a 12-hour haul. And the ice machines? One. Working. Machine. For five floors. I got my steps in for the week just trying to get enough ice for one drink. At this point, they should advertise it as a cardio hotel. Clean enough, sure. But comfort? Convenience? Absolutely not. If you like disappointment with a side of lukewarm beverages, this place will treat you right. Otherwise… pick literally anywhere else.
- DDDebra DavisNov 9, 20254.0Breakfast not included like the traditional Holiday Inn. The building and ice machines are not maintained well.
- GSGiannie SerratoNov 5, 20255.0I stay here often in the King Suites because it feels like home — spacious, clean, and comfortable. But what really makes this place special is the staff. The GM went above and beyond when he noticed I was in pain. Without hesitation, he personally brought me a cup of coffee and made sure I was okay. That kind of kindness and genuine care is rare these days, and it meant a lot to me. Thank you for treating guests like people, not just room numbers. I’ll keep coming back because of service like this. Rm528
Frequently Asked Questions About Holiday Inn & Suites Houston West - Westway Park by IHG
What are the check-in and check-out times at Holiday Inn & Suites Houston West - Westway Park by IHG?
Check-in is at 3:00 PM and check-out is at 11:00 AM.
Does the hotel offer free Wi-Fi to its guests?
Yes, free Wi-Fi is available in public areas of the hotel.
Are pets allowed at the hotel?
No, pets including cats and dogs are not allowed at the hotel.
Is parking available for guests, and is there a fee?
Yes, free parking is available for all guests at the hotel.
What kind of fitness facilities does Holiday Inn & Suites Houston West provide?
The hotel offers a free fitness center with elliptical machines, free weights, and treadmills.
Does the hotel have any facilities for business meetings or events?
Yes, there are 2 meeting rooms with 3,300 sq ft of flexible banquet and meeting space, including full service catering and audio visual services.
What dining options are available on-site at the hotel?
The hotel has one restaurant and a bar for guests' dining and beverage needs.
Is the hotel accessible for guests with mobility needs?
Yes, the hotel is mobility accessible and provides accessible parking.
What nearby dining options are there around Holiday Inn & Suites Houston West?
Nearby dining options include Sporting News Grill Houston, Señor Burritos, Subway, Red Balloon Cafe, and Backyard Cafe & Grill, offering a variety of American, Mexican, sandwich, and cafe-style meals.
Are there any nearby parks or recreational areas where guests can relax?
Yes, Carolyn H. Wolff Park is located nearby where guests can enjoy outdoor activities and relaxation.
What nearby hotels are available for guests or visitors in the area?
Nearby hotels include La Quinta Inn & Suites by Wyndham Houston West at Clay Road and Spark by Hilton Houston West Clay Road, both located close to the Holiday Inn & Suites Houston West.