Holiday Inn Houston S - NRG Area - Med Ctr by IHG

3.8
1177 reviews
Outdoor Pool

About

HotelWedding VenueBusiness Meeting LocationsConference CenterHoliday Inn
Our Holiday Inn Houston NRG /Medical Area is located next door to NRG Stadium and NRG Park in south Houston. The hotel is easily accessible from the 610 loop and the downtown, while Minute Maid Park, Museum District and the George R. Brown Convention Center are just minutes away. The Texas Medical Center is less than two miles away and the hotel offers shuttle transportation to all of these medical facilities including the acclaimed MD Anderson Cancer Center. The popular Houston Museum District is just minutes from our Houston, Texas hotel near Hermann Park including the Houston Zoo. Our hotel in Houston offers spacious rooms and suites with plenty of room for the whole family. Top hotel amenities include mini fridges and microwaves and Keurig Coffee Maker with daily coffee in all of our hotel guest rooms. Hotel provides work areas with premium business features such as complimentary wireless Internet and complimentary local and 1-800 calls. Over 2,300 square feet of meeting space and event facilities are available for business meetings, baby showers, family reunions and special events.

Location

Holiday Inn Houston S - NRG Area - Med Ctr by IHG
8111 Kirby Dr., Houston, TX
77054, United States

Hours

Reviews

3.8
1,177 reviews
5 stars
510
4 stars
293
3 stars
127
2 stars
76
1 star
171

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Many customers praised the friendly and helpful staff, particularly mentioning individuals like Quincy, Pauline, and Latonya for their exceptional service.

Cleanliness Issues

Numerous reviews highlighted problems with cleanliness, including musty smells, dirty carpets, and unmaintained bathrooms.

Location Convenience

The hotel's proximity to NRG Stadium and medical facilities was frequently noted as a major advantage for guests.

Maintenance Problems

Guests reported various maintenance issues, including malfunctioning air conditioning, broken elevators, and outdated room features.

Customer Service Complaints

Several customers expressed dissatisfaction with customer service, particularly regarding reservation issues and unhelpful responses from management.
  • WM
    wendy martin
    Nov 25, 2025
    4.0
    The bedroom area of the room was nice. The closest and bathroom doors were old metal scuffed up doors. The hotel is going through some renovations so maybe they will work on this. We went to a football game at the NRg stadium and the hotel is so convenient to just walk across the parking lot to the game
  • BW
    B Williams
    Nov 19, 2025
    3.0
    One of the bed's top cover, had a pet odor. I informed the front desk, and was told it would be taken care of, but it was not. I slept in the other bed the next night. Also, carpet outside of the door (hallway) had paint on it and was dirty.
  • SJ
    Shonda Jones
    Nov 12, 2025
    4.0
    My husband visited your restaurant there on Thurs. 10/06 for breakfast. The cashier was not welcoming and directed my husband only on where to sit to eat his breakfast which was inappropriate and embarrassing. However, the Hotel & Staff are amazing!
  • LY
    Lupita Ybarra
    Nov 7, 2025
    5.0
    I had such a great experience at the holiday inn will recommend to everyone 10 out of 10 the driver Pauline Ford was wonderful great service
  • VY
    viviana ybarra
    Nov 7, 2025
    5.0
    The staff is very friendly and helpful the shuttle drive Pauline ford was wonderful she is great with people.

Frequently Asked Questions About Holiday Inn Houston S - NRG Area - Med Ctr by IHG

What are the check-in and check-out times at Holiday Inn Houston S - NRG Area - Med Ctr?

Check-in time is 3:00 PM and check-out time is 12:00 PM.

Is breakfast available at the hotel?

Yes, breakfast is available at Holiday Inn Houston S - NRG Area - Med Ctr.