Holiday Inn Houston S - NRG Area - Med Ctr by IHG

3.8
1176 reviews
Outdoor Pool

About

HotelWedding VenueBusiness Meeting LocationsConference Center
Our Holiday Inn Houston NRG /Medical Area is located next door to NRG Stadium and NRG Park in south Houston. The hotel is easily accessible from the 610 loop and the downtown, while Minute Maid Park, Museum District and the George R. Brown Convention Center are just minutes away. The Texas Medical Center is less than two miles away and the hotel offers shuttle transportation to all of these medical facilities including the acclaimed MD Anderson Cancer Center. The popular Houston Museum District is just minutes from our Houston, Texas hotel near Hermann Park including the Houston Zoo. Our hotel in Houston offers spacious rooms and suites with plenty of room for the whole family. Top hotel amenities include mini fridges and microwaves and Keurig Coffee Maker with daily coffee in all of our hotel guest rooms. Hotel provides work areas with premium business features such as complimentary wireless Internet and complimentary local and 1-800 calls. Over 2,300 square feet of meeting space and event facilities are available for business meetings, baby showers, family reunions and special events.

Location

Holiday Inn Houston S - NRG Area - Med Ctr by IHG
8111 Kirby Dr., Houston, TX
77054, United States

Hours

Reviews

3.8
1,176 reviews
5 stars
511
4 stars
291
3 stars
127
2 stars
76
1 star
171

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Many customers praised the friendly and accommodating staff, highlighting individuals like Quincy, Latonya, and Jerry for their exceptional service.

Location

The hotel is conveniently located near NRG Stadium and the medical center, making it a popular choice for event attendees and medical visitors.

Cleanliness Issues

Numerous reviews mentioned cleanliness problems, including musty smells, dirty rooms, and maintenance issues that detracted from the overall experience.

Customer Service Problems

Several guests reported poor customer service experiences, including issues with reservations, billing, and unresponsive management.

Renovation Needs

Guests noted that the hotel is in need of renovations, with many areas described as outdated and in disrepair.
  • BW
    B Williams
    6 days ago
    3.0
    One of the bed's top cover, had a pet odor. I informed the front desk, and was told it would be taken care of, but it was not. I slept in the other bed the next night. Also, carpet outside of the door (hallway) had paint on it and was dirty.
  • SJ
    Shonda Jones
    Nov 12, 2025
    4.0
    My husband visited your restaurant there on Thurs. 10/06 for breakfast. The cashier was not welcoming and directed my husband only on where to sit to eat his breakfast which was inappropriate and embarrassing. However, the Hotel & Staff are amazing!
  • KL
    Kim Litt
    Nov 4, 2025
    1.0
    They remodeled the rooms and have put motion sensor lights under the beds that cannot be turned off. The whole room lights up all throughout the night with LED lights.
  • JH
    John Hendrix
    Oct 22, 2025
    1.0
    What a terrible place. Whoever had the bright idea to install bright motion sensing lighting under the beds is an idiot. I was staying with my 3 kids ages 5, 3, and 6 months and trying to get them to bed when the whole room lit up like the 4th of July any time anyone moved was a nightmare. I asked at the front desk if it was possible to deactivate the lights and was told there was nothing they could do. They said well when you stop moving the lights will stay off. Thanks captain obvious. Tell that to my kids. I spent the whole night in the bathroom with my 6 month old trying to make sure she wasn’t woken up every time the lights came on while my wife couldn’t get up to use the bathroom, get a drink, or anything. I tried to file a corporate complaint and was told we appreciate your feedback but there is nothing we can do to compensate you. If you enjoy sleeping in a dark room stay clear of this place at all costs.
  • BD
    Bria Derrenger
    Oct 20, 2025
    3.0
    My husband and I were here for the Sorcery Con held at the NRG center. We loved the location for its proximity to great food options, shopping centers and being a walkable distance to the center. This area is not particularly nice but it does have its perks, so be mindful. The hotel staff is kind and accommodating, allowing us to check in about three hours ahead of schedule. The building is older but currently undergoing renovations, so they are making slow changes. There are plenty of scuff markings, notable signs of damage to walls that have been painted over. The walkway near the pool into the parking lot has water that drips down over you from the A/C units. There is discounted breakfast available, but I haven’t paid for hotel breakfast in a few years 🫠 Overall 3.5/5 experience. Once it’s fully renovated, the hotel should make up for the area it’s in, but I also think there needs to be free breakfast ;)

Frequently Asked Questions About Holiday Inn Houston S - NRG Area - Med Ctr by IHG

What are the check-in and check-out times at Holiday Inn Houston S - NRG Area - Med Ctr?

Check-in time is 3:00 PM and check-out time is 12:00 PM.

Is breakfast available at the hotel?

Yes, breakfast is available at Holiday Inn Houston S - NRG Area - Med Ctr.