Business Details
About
HotelWedding VenueBusiness Meeting LocationsConference Center
Make your stay a success at Holiday Inn NW Houston Beltway 8. Our hotel in Houston, Texas offers everything you need to travel brilliantly. Unwind in modern hotel rooms thoughtfully designed for business and leisure travelers alike. Savor meals and drinks at Toast to Toast, our onsite restaurant and bar featuring a “Grab N Go” concept that provides quick and delicious food. During your stay, enjoy easy access to George Bush Intercontinental Airport, Sam Houston Race Park, Downtown, The Galleria, Willowbrook, Humble, Spring, and The Woodlands. Our hotel is surrounded by numerous companies including National Oilwell Varco, Eaton, Halliburton, Amazon, General Electric, Home Depot, and Baker Hughes.Organize an inspiring business meeting or elegant social gathering in our versatile banquet hall complemented by cutting-edge technology. Unwind with a swim in our indoor pool or a workout in the fitness center before exploring. No matter what brings you to town, enjoy it at Holiday Inn NW Houston Beltway 8.
Location
Holiday Inn Houston NW - Beltway 8 by IHG
3539 N Sam Houston Parkway West, Houston, TX
77086, United States
Hours
Reviews
4.0
241 reviews
5 stars
141
4 stars
35
3 stars
19
2 stars
7
1 star
39
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some staff received praise for being friendly and helpful, while others were criticized for being unresponsive or rude.
Cleanliness
Many guests noted the hotel was clean and well-maintained, but some reported issues with room cleanliness and missing amenities.
Breakfast Issues
Several customers expressed disappointment over the lack of breakfast options, particularly on certain days, and issues with food availability.
Reservation Problems
Multiple reviews highlighted issues with reservations, including overbooking, incorrect charges, and lack of communication regarding changes.
Security Concerns
Guests reported security issues, including vehicle break-ins and inadequate responses from staff regarding safety.
- MCMichael CastroOct 29, 20252.0Man they don't even answer the phone , called 8 times at different times and still no answer , missed out on money for a 3 night stay , they must not care about business.
- JCJuan CisnerosOct 26, 20255.0I have never had a bad experience here. I really enjoy the service here, it seems like everyone here is eager to help you have a pleasant time.
- AHAdam HavensOct 21, 20255.0One of the nicest Hotels I've stayed at in the last 38 nights of being in a hotel. I spent 10 nights here! The staff is friendly, the breakfast was delicious. The house keeping ladies on the 4th floor were amazing, if I needed my room cleaned i took my do not disturb off my door and it was cleaned as if I just checked in. I had no issues in the parking lot and felt it was very secure, even had police who would just come and park at the front door and hang out. Melissa and Staff are very pleasant to deal with thank you for the great stay!
- GGGarrett GreerOct 2, 20251.0Awful experience, bugs in my sink in room 200 when I woke up that morning. Then I get out to my truck and find my window smashed in. When I asked about cameras I was told they were down. They say its a secure parking lots and is monitored from 11pm to 5 am but obviously not that well.
- AMAndres MarianiSep 24, 20251.0Absolutely the worst IHG Holiday Inn I've stayed at. Service wad lacking in all aspects. Restaurant was slow with everything, bartender did not know how to make any drinks to the point I was told they only had wine and beer and I had to teach the "bartender" how to make a vodka soda. The soda water and all the other sodas were flat for 3 nights and nobody knew how to change it. Room was never made just towels put in room. If that is the process NO one during check in told me. The night manager if you can call her that was lost half the time and never at the desk. People were waiting and trying to find her. I was also never told of the change in billing and only found out while looking at my bank account. Absolutely the worst customer service I've ever experienced. I have stayed at many Holiday Inns including England, Canada and throughout the U.S. and this is by far the worst experience. Do not recommend at all. My next time in Houston I will definitely look at other hotel brands, big let down from IHG! If I can score less than one star I would.
Frequently Asked Questions About Holiday Inn Houston NW - Beltway 8 by IHG
What are the check-in and check-out times at Holiday Inn Houston NW - Beltway 8 by IHG?
Check-in time is 3:00 PM and check-out time is 11:00 AM.
Is free parking available at the hotel?
Yes, free parking is available for guests at the hotel.
Does the hotel have facilities accessible for guests with mobility needs?
Yes, the hotel is mobility accessible and has accessible parking available.
Are pets allowed at Holiday Inn Houston NW - Beltway 8 by IHG?
No, pets including cats and dogs are not allowed at the hotel.
What dining options are available on-site?
The hotel has one restaurant and a bar serving meals and drinks with a Grab N Go concept for quick and delicious food.
Is there a fitness center or swimming pool available for guests?
Yes, the hotel offers a free fitness center with free weights and a treadmill, and an indoor pool is available.
Does the hotel offer contactless check-in or check-out?
Yes, contactless check-in and check-out services are available at the hotel.
Are there any business facilities and meeting rooms in the hotel?
Yes, the hotel has a business center and two meeting rooms equipped with cutting-edge technology for meetings and social gatherings.
What nearby restaurants can I visit before or after staying at the hotel?
Nearby restaurants include Pizza Inn, Sol Y Luna (Mexican cuisine), Taco Real #2, and Cafe Melao (Latin American cuisine). These are great options for dining around your visit.
Are there nearby transportation or gas stations for easy travel?
Yes, nearby gas stations like Chevron and Shell, as well as services like GetCoins Bitcoin ATM, can assist guests with travel and convenience needs during their stay.
What nearby services and shops are available for guests around the hotel?
Guests can find nearby services including The Nail Lab and V N Nails for beauty treatments, FY Massage for relaxation, and Shell gas station with a convenience store. There are also automotive, pharmacy, and business support services in the vicinity.