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Holiday Inn Houston NW - Beltway 8 by IHG

4.0
(257 reviews)

Business Details

3539 N Sam Houston Parkway West, Houston, TX
77086, United States
(281) 447-1915
https://www.ihg.com/holidayinn/hotels/us/en/houston/houwt/hoteldetail

About

HotelWedding VenueBusiness Meeting LocationsConference CenterHoliday Inn
Make your stay a success at Holiday Inn NW Houston Beltway 8. Our hotel in Houston, Texas offers everything you need to travel brilliantly. Unwind in modern hotel rooms thoughtfully designed for business and leisure travelers alike. Savor meals and drinks at Toast to Toast, our onsite restaurant and bar featuring a “Grab N Go” concept that provides quick and delicious food. During your stay, enjoy easy access to George Bush Intercontinental Airport, Sam Houston Race Park, Downtown, The Galleria, Willowbrook, Humble, Spring, and The Woodlands. Our hotel is surrounded by numerous companies including National Oilwell Varco, Eaton, Halliburton, Amazon, General Electric, Home Depot, and Baker Hughes.Organize an inspiring business meeting or elegant social gathering in our versatile banquet hall complemented by cutting-edge technology. Unwind with a swim in our indoor pool or a workout in the fitness center before exploring. No matter what brings you to town, enjoy it at Holiday Inn NW Houston Beltway 8.

Location

Holiday Inn Houston NW - Beltway 8 by IHG
3539 N Sam Houston Parkway West, Houston, TX
77086, United States

Hours

Reviews

4.0
257 reviews
5 stars
152
4 stars
37
3 stars
19
2 stars
8
1 star
41

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some staff members received praise for their helpfulness, others were reported as rude and unresponsive.

Cleanliness

Several reviews highlighted cleanliness issues, including bugs in rooms and inadequate housekeeping services.

Amenities

Guests expressed disappointment over the lack of breakfast options and inconsistent availability of basic amenities like towels and toiletries.

Management Issues

Multiple reviews pointed to poor management practices, including lack of communication and failure to honor reservations.

Safety Concerns

There were reports of security issues, including vehicle break-ins and inadequate responses from staff regarding safety.
  • JK
    Joshua Krikstan
    4 days ago
    1.0
    Save your time find another place.Vintage Park area is a much better choice.
  • HH
    Henry Hordge
    5 days ago
    5.0
    I had an absolutely wonderful at this hotel, and a big part of that was a thanks to Jennifer and shannie at the front desk! From the moment I arrived they were warm,welcoming and incredible! Thank you both for the excellent customer service
  • RR
    Rizzo Rizzo
    6 days ago
    5.0
    Easy Check-in, clean rooms and the front desk was very welcoming and approachable. Would like to recognize Shanie on her customer service, made it a great experience overall.
  • AP
    Andreas Pringle
    Feb 4, 2026
    5.0
    I had a great experience thanks to the front desk clerk. From the moment I arrived, Jennifer was friendly, professional, and genuinely welcoming. Check-in was smooth and efficient, and they took the time to answer all my questions with patience and a positive attitude. It’s clear they take pride in their work and care about guests having a comfortable stay. Their excellent customer service made a real difference and set a great tone for my visit. I would absolutely commend them for their outstanding hospitality. Thanks again Jennifer :)!!!
  • LK
    Lashaunda King
    Jan 27, 2026
    1.0
    I never got to stay at the hotel because we were stranded in Tennessee due to the snow/ice storm Fern. My flight was already canceled by the Airline. Called the hotel todd them the situation and was told to call Expedia. Spoke to Expedia and was told it's up to the property to approve the date change. Expedia worked on my situation called me back and said the property denied my request to change the dates! This was a act of nature beyond my control and I was not asking for a refund, my company meeting changed to February so I wanted to change my reservation to February. They said my refund was denied which I never asked for.

Frequently Asked Questions About Holiday Inn Houston NW - Beltway 8 by IHG

What are the check-in and check-out times at Holiday Inn Houston NW - Beltway 8 by IHG?

Check-in time is 3:00 PM and check-out time is 11:00 AM.

Is free parking available at the hotel?

Yes, free parking is available for guests at the hotel.

Brand Certified Facts from Holiday Inn Houston NW - Beltway 8 by IHG

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