Business Details
About
HotelWedding VenueBusiness Meeting LocationsConference CenterHoliday Inn
Make your stay a success at Holiday Inn NW Houston Beltway 8. Our hotel in Houston, Texas offers everything you need to travel brilliantly. Unwind in modern hotel rooms thoughtfully designed for business and leisure travelers alike. Savor meals and drinks at Toast to Toast, our onsite restaurant and bar featuring a “Grab N Go” concept that provides quick and delicious food. During your stay, enjoy easy access to George Bush Intercontinental Airport, Sam Houston Race Park, Downtown, The Galleria, Willowbrook, Humble, Spring, and The Woodlands. Our hotel is surrounded by numerous companies including National Oilwell Varco, Eaton, Halliburton, Amazon, General Electric, Home Depot, and Baker Hughes.Organize an inspiring business meeting or elegant social gathering in our versatile banquet hall complemented by cutting-edge technology. Unwind with a swim in our indoor pool or a workout in the fitness center before exploring. No matter what brings you to town, enjoy it at Holiday Inn NW Houston Beltway 8.
Location
Holiday Inn Houston NW - Beltway 8 by IHG
3539 N Sam Houston Parkway West, Houston, TX
77086, United States
Hours
Reviews
4.0
246 reviews
5 stars
145
4 stars
35
3 stars
20
2 stars
7
1 star
39
What are people saying?
AI-generated from recent customer reviews
Staff Performance
Many reviews praised the staff for being friendly, helpful, and accommodating, with specific mentions of employees like Melissa and Lisa for their exceptional service.
Cleanliness
The hotel was frequently noted for its cleanliness and well-maintained facilities, although some guests reported issues with room cleanliness and missing amenities.
Customer Service Issues
Several customers experienced poor customer service, including unresponsive staff, issues with reservations, and lack of communication regarding amenities like breakfast.
Security Concerns
There were multiple reports of security issues, including vehicle break-ins and inadequate responses from staff regarding safety concerns.
Dining Experience
Guests had mixed experiences with the dining options, with some enjoying the food while others reported limited availability and poor service in the restaurant.
- TFTelma FelicianoDec 16, 20255.0All good 👍
- VSvici Stokes-KlaverDec 12, 20255.0Upon arriving, Hotel parking lot and lobby were very professional and clean. Check in was quick and easy. The young lady at the front desk, Shaney (dont know if I spelled it right but she pronounced it "Shane-E" ) was over the top! She went above and beyond, my 4 yr old daughter said she wanted to be way up....SHANEY PUT US ON THE TOP, 4TH FLOOR! and she even granted a super special (to my 4yr old) request when she easily could have said" I'm sorry but its not avaliable." The room was super comfy and clean. Grabbed a bacon cheese burger and fries for my daughter and I , my son had the shrimp tacos from the grill for dinner and it was delicious and comparable in cost to surrounding eating establishments. The menu is limited but decent. The gentlemen in the grill was personable and very nice. Seems to be in a safe area. We Ran to the gas station( you can literally see from the hotel) and grabbed snacks and the gentleman there was nothing but super nice. Im extremely pleased with our stay and my hotel loving 4 yr old was over the moon! Thank you Shaney and Holiday Inn for a superb experience!
- CMChar MaysNov 24, 20255.0Melissa did great job. Good help is hard to find💖
- MCMichael CastroOct 29, 20252.0Man they don't even answer the phone , called 8 times at different times and still no answer , missed out on money for a 3 night stay , they must not care about business.
- AHAdam HavensOct 21, 20255.0One of the nicest Hotels I've stayed at in the last 38 nights of being in a hotel. I spent 10 nights here! The staff is friendly, the breakfast was delicious. The house keeping ladies on the 4th floor were amazing, if I needed my room cleaned i took my do not disturb off my door and it was cleaned as if I just checked in. I had no issues in the parking lot and felt it was very secure, even had police who would just come and park at the front door and hang out. Melissa and Staff are very pleasant to deal with thank you for the great stay!
Frequently Asked Questions About Holiday Inn Houston NW - Beltway 8 by IHG
What are the check-in and check-out times at Holiday Inn Houston NW - Beltway 8 by IHG?
Check-in time is 3:00 PM and check-out time is 11:00 AM.
Is free parking available at the hotel?
Yes, free parking is available for guests at the hotel.
Does the hotel have facilities accessible for guests with mobility needs?
Yes, the hotel is mobility accessible and has accessible parking available.
Are pets allowed at Holiday Inn Houston NW - Beltway 8 by IHG?
No, pets including cats and dogs are not allowed at the hotel.
What dining options are available on-site?
The hotel has one restaurant and a bar serving meals and drinks with a Grab N Go concept for quick and delicious food.
Is there a fitness center or swimming pool available for guests?
Yes, the hotel offers a free fitness center with free weights and a treadmill, and an indoor pool is available.
Does the hotel offer contactless check-in or check-out?
Yes, contactless check-in and check-out services are available at the hotel.
Are there any business facilities and meeting rooms in the hotel?
Yes, the hotel has a business center and two meeting rooms equipped with cutting-edge technology for meetings and social gatherings.
What nearby restaurants can I visit before or after staying at the hotel?
Nearby restaurants include Pizza Inn, Sol Y Luna (Mexican cuisine), Taco Real #2, and Cafe Melao (Latin American cuisine). These are great options for dining around your visit.
Are there nearby transportation or gas stations for easy travel?
Yes, nearby gas stations like Chevron and Shell, as well as services like GetCoins Bitcoin ATM, can assist guests with travel and convenience needs during their stay.
What nearby services and shops are available for guests around the hotel?
Guests can find nearby services including The Nail Lab and V N Nails for beauty treatments, FY Massage for relaxation, and Shell gas station with a convenience store. There are also automotive, pharmacy, and business support services in the vicinity.