Holiday Inn Express & Suites Houston S - Medical Ctr Area by IHG

Reviews

• LW

  Larry Weiss

  4 days ago
  5.0
  Amazing location. Walking distance to the NRG stadium. Free parking. Centrally located to all the top rated restaurants. Nice clean updated renovated rooms and quality free breakfast.
• TK

  The Kiwi

  4 days ago
  4.0
  Stayed here due to proximity with NRG stadium. Rooms were clean and the morning breakfast, although simple, was really really good. My only two issues were 1. One ply toilet paper, and 2. The pillows, they were atrocious with no support or structure to them. Regardless, the hotel impressed me. Thank you to all the staff.
• BP

  Bobbie Prater

  Nov 15, 2025
  5.0
  My husband was scheduled for surgery the first trip that had to be postponed until two weeks later. Both stays were great. All of the staff was friendly and accommodating. The Hotel was close to the Hospital and the rooms were clean and very nice. The first trip we had two queen and second trpa kind bed. They were both wonderful mattresses! I will always stay here when visiting the Hospital! Great job on having the BEST staff!
• PS

  P. SJ

  Nov 8, 2025
  5.0
  This hotel was FABULOUS. The ONLY setback was we stayed when a Texans game was going on and the traffic AND the hotel were a bit much. The room was humongous and very spacious. We were placed on the 4th floor on the end if the hallway and we loved it. It was quiet, and close to EVERYTHING. We will definitely be staying again as I'm in town often for business. The ONLY negative that I could think of was there was NO Parking available and we parked all the way around the building and had to access a door far from our elevator and we are both disabled. Other than that and there being hair in the shower, everything was awesome, including the staff who was very welcoming and professional.
• TN

  T Nicole

  Nov 1, 2025
  1.0
  We made reservations for November 1st-3rd on September 29th. We received a phone call on the day of our scheduled arrival, stating that our card had been charged for payment. We are seeking clarification as to why our card was processed when the reservation was designated as "pay at property." The representative subsequently informed my husband that our reservation was canceled. When he offered an alternative payment method, she stated that there were no longer any available rooms. We are still unclear why our card was charged given the "pay at property" arrangement, especially since we had previously received an email confirming our reservation. If the "pay at property" option is not honored, we respectfully request that it be removed from your website. We are grateful that we were able to secure alternative accommodations in the same area. In all our previous travels and experiences with "pay at property" reservations, we have never encountered such a situation. We will not be utilizing your establishment in the future. It was quite unprofessional to receive such a notification via email and phone call after driving for four hours to reach our destination, particularly when check-in was scheduled for 3 PM. Thank you nonetheless; perhaps this was an indication that we were not meant to stay there.

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