Certified by Holiday Inn Express & Suites Houston NW - Hwy 290 Cypress by IHG • Mar 01, 2026
HotelWedding VenueBusiness Meeting LocationsHoliday Inn Express
Holiday Inn Express Houston NW - 290 is your ideal home base for both business and leisure. Located just off Highway 290, we offer easy access to top attractions such as Houston Premium Outlets and Memorial City Mall. Whether you're attending a conference or enjoying local sights, we’re minutes away from the Museum of Natural Science and The Galleria. Our hotel features comfortable rooms with free Wi-Fi, a complimentary breakfast, and a well-equipped fitness center.
Location
Certified by Holiday Inn Express & Suites Houston NW - Hwy 290 Cypress by IHG • Mar 01, 2026
Holiday Inn Express & Suites Houston NW - Hwy 290 Cypress by IHG
Certified by Holiday Inn Express & Suites Houston NW - Hwy 290 Cypress by IHG • Mar 01, 2026
Reviews
4.2
628 reviews
5 stars
402
4 stars
110
3 stars
32
2 stars
11
1 star
73
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, particularly from front desk staff, with reports of rudeness and lack of assistance.
Cleanliness
While some guests praised the cleanliness of the rooms, others reported issues such as dirty rooms, bugs, and inadequate housekeeping.
Safety Concerns
Several customers expressed concerns about safety, citing incidents of vehicle break-ins and a general feeling of insecurity in the hotel area.
Breakfast Quality
The breakfast received mixed reviews; some guests enjoyed it while others found it lacking or poorly stocked.
Room Issues
Guests reported various issues with rooms, including noise disturbances, malfunctioning amenities, and incorrect room assignments.
KA
Kali Alvarado
2 days ago
1.0
Bad customer service. Drove over 2 hours to be told that our reservation was changed to 2 people when we had 5 and they wanted us to stay with 1 bed. They gave our room to someone else after we already paid because they over booked and says this happens all the time. Would not accommodate us and there was not a hotel available within 30 miles.
CA
Clayton Alvarado
3 days ago
1.0
Drove over 2 hours to be told that our room was given to someone else. Apparently they over book all the time and will give whomever walks in first the rooms. Instead of accommodating us, they canceled our reservation with no notice. No rooms available within a 30 mile range. Would never ever stay here.
AG
Arturo Garza
5 days ago
5.0
Natalie was so kind to me
AP
Angel Peters
Feb 16, 2026
5.0
The front desk staff was awesome, great breakfast and a great area to go shopping. The only thing was that the ac sounded like a freight train
JA
Jorgen Akesson
Feb 5, 2026
4.0
Good hotel with comfortable beds and desk/area for working. Only drawback was the very loud AC unit that could not be fully turned off (fan running continuously). Also way above average breakfast provided free.
Frequently Asked Questions About Holiday Inn Express & Suites Houston NW - Hwy 290 Cypress by IHG
What types of payment does Holiday Inn Express & Suites Houston NW accept?
The hotel accepts American Express, MasterCard, Visa, and cash payments.
Is free Wi-Fi available at the hotel?
Yes, free Wi-Fi is available in the public areas of the hotel.
Does the hotel offer complimentary breakfast?
Yes, a free breakfast buffet is included for guests.
Are pets allowed at Holiday Inn Express & Suites Houston NW?
No, pets including cats and dogs are not allowed at this hotel.
What are the check-in and check-out times at the hotel?
Check-in is at 3:00 PM and check-out is at 12:00 PM.
Is the hotel accessible for guests with mobility needs?
Yes, the hotel is mobility accessible and has elevator access and accessible parking.
Does the hotel provide a fitness center and what facilities are available?
The hotel offers a free fitness center that includes elliptical machines, free weights, and treadmills.
How can I book a room or find exclusive offers for Holiday Inn Express & Suites Houston NW?
You can book rooms and find exclusive offers online via their website or through the IHG Hotels & Rewards app.
What nearby restaurants can guests visit during their stay?
Guests can enjoy nearby dining at Everest Curry Bar and Grill for Indian cuisine, Sabor Y Sason for tacos and smoothies, Jack in the Box for fast food, KFC for chicken dishes, and Starbucks for coffee.
What are some nearby shopping destinations accessible from the hotel?
Memorial City Mall and Houston Premium Outlets are popular shopping locations near the hotel, perfect for a day of retail therapy before or after your stay.
Are there convenient transport or fuel stations near the hotel?
Yes, guests can find nearby Shell gas stations and a Cypress Shell convenience store for fuel and essentials, making it easy to refuel during your travels.
Brand Certified Facts from Holiday Inn Express & Suites Houston NW - Hwy 290 Cypress by IHG
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Certified March 01, 2026Yext Knowledge Graph
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