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Holiday Inn Express & Suites Houston NW - Hwy 290 Cypress by IHG

4.2
(628 reviews)

Business Details

10520 Huffmeister Rd, Houston, TX
77065, United States
(832) 960-7106
https://www.ihg.com/holidayinnexpress/hotels/us/en/houston/houme/hoteldetail

About

HotelWedding VenueBusiness Meeting LocationsHoliday Inn Express
Holiday Inn Express Houston NW - 290 is your ideal home base for both business and leisure. Located just off Highway 290, we offer easy access to top attractions such as Houston Premium Outlets and Memorial City Mall. Whether you're attending a conference or enjoying local sights, we’re minutes away from the Museum of Natural Science and The Galleria. Our hotel features comfortable rooms with free Wi-Fi, a complimentary breakfast, and a well-equipped fitness center.

Location

Holiday Inn Express & Suites Houston NW - Hwy 290 Cypress by IHG
10520 Huffmeister Rd, Houston, TX
77065, United States

Hours

Reviews

4.2
628 reviews
5 stars
402
4 stars
110
3 stars
32
2 stars
11
1 star
73

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, particularly from front desk staff, with reports of rudeness and lack of assistance.

Cleanliness

While some guests praised the cleanliness of the rooms, others reported issues such as dirty rooms, bugs, and inadequate housekeeping.

Safety Concerns

Several customers expressed concerns about safety, citing incidents of vehicle break-ins and a general feeling of insecurity in the hotel area.

Breakfast Quality

The breakfast received mixed reviews; some guests enjoyed it while others found it lacking or poorly stocked.

Room Issues

Guests reported various issues with rooms, including noise disturbances, malfunctioning amenities, and incorrect room assignments.
  • KA
    Kali Alvarado
    2 days ago
    1.0
    Bad customer service. Drove over 2 hours to be told that our reservation was changed to 2 people when we had 5 and they wanted us to stay with 1 bed. They gave our room to someone else after we already paid because they over booked and says this happens all the time. Would not accommodate us and there was not a hotel available within 30 miles.
  • CA
    Clayton Alvarado
    3 days ago
    1.0
    Drove over 2 hours to be told that our room was given to someone else. Apparently they over book all the time and will give whomever walks in first the rooms. Instead of accommodating us, they canceled our reservation with no notice. No rooms available within a 30 mile range. Would never ever stay here.
  • AG
    Arturo Garza
    5 days ago
    5.0
    Natalie was so kind to me
  • AP
    Angel Peters
    Feb 16, 2026
    5.0
    The front desk staff was awesome, great breakfast and a great area to go shopping. The only thing was that the ac sounded like a freight train
  • JA
    Jorgen Akesson
    Feb 5, 2026
    4.0
    Good hotel with comfortable beds and desk/area for working. Only drawback was the very loud AC unit that could not be fully turned off (fan running continuously). Also way above average breakfast provided free.

Frequently Asked Questions About Holiday Inn Express & Suites Houston NW - Hwy 290 Cypress by IHG

What types of payment does Holiday Inn Express & Suites Houston NW accept?

The hotel accepts American Express, MasterCard, Visa, and cash payments.

Is free Wi-Fi available at the hotel?

Yes, free Wi-Fi is available in the public areas of the hotel.

Brand Certified Facts from Holiday Inn Express & Suites Houston NW - Hwy 290 Cypress by IHG

Holiday Inn Express & Suites Houston NW - Hwy 290 Cypress by IHG partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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