Holiday Inn Express & Suites Houston NW Beltway 8-West Road by IHG

4.2
514 reviews
Exterior Feature

About

HotelWedding VenueBusiness Meeting LocationsHoliday Inn Express
Guests Love Houston Hotel's Modern AccentsSituated off Beltway 8 and West Road in Houston, this hotel's location is perfectly suited for business travelers who need a hassle-free location. The Holiday Inn Express® Hotel & Suites Houston NW - Beltway 8 - West Road greets you with contemporary decor and colorful furnishings that set it apart from other accommodations in the Houston area.The hotel offers professional amenities like a 24-hour Business Center with copy, print and PC services to help you stay on top of projects while you're here. You can email documents to clients with the free Wi-Fi access or meet with them in the hotel's executive boardroom. Guests are only minutes from companies like Siemens, Baker Hughes, Weatherford and NOV.Because the hotel's address is in northwest Houston, guests are only four miles south of the Sam Houston Race Park. Other popular attractions, such as The Galleria and Reliant Stadium, are only a short drive away. Of course, you'll also find golf courses like Heron Lakes Golf Course and tasty local restaurants like On the Rox scattered around the hotel.After a day exploring or working in the Houston area, return to the hotel for a refreshing swim in the outdoor pool or jump on one of the cardio machines in the well-equipped Fitness Center. A free full hot breakfast awaits you. Call today to enjoy great amenities at a price you can afford.

Location

Holiday Inn Express & Suites Houston NW Beltway 8-West Road by IHG
9120 West Road, Houston, TX
77064, United States

Hours

Reviews

4.2
514 reviews
5 stars
304
4 stars
107
3 stars
39
2 stars
19
1 star
45

What are people saying?

AI-generated from recent customer reviews

Cleanliness Issues

Multiple reviews highlighted problems with room cleanliness, including dirty carpets, stained towels, and unpleasant odors.

Staff Performance

While some guests praised the friendly and helpful staff, others reported unprofessional behavior and poor management.

Breakfast Quality

The breakfast received mixed reviews, with some guests enjoying the variety and quality, while others found it lacking or stale.

Room Conditions

Several guests expressed dissatisfaction with room conditions, including outdated decor, malfunctioning appliances, and issues with room assignments.

Location and Amenities

The hotel is noted for its convenient location and available amenities, but concerns about safety and maintenance were also raised.
  • MB
    Mari Blue
    Dec 28, 2025
    2.0
    El cuarto que nos dieron no era lo que esperaba, las paredes están sucias, el aire acondicionado huele feo. Eran las 8:45 am cuando baje a tomar el desayuno y fue decepcionante. No recomiendo el hotel.
  • RR
    Robert
    Nov 16, 2025
    5.0
    Really nice interior the rooms where clean and my desk service was provided by Kristal wich was amazing very nice women. Beds are comfortable and sheets as well, no holes,no bugs,no dirt and breakfast in the morning along with 24/7 coffee, wifi if needed, direct TV, very effective A.C, fridge provided along with microwave. And security in the parking lot also they have a washer and dryer
  • SC
    Sarah Cohen
    Oct 31, 2025
    1.0
    There is no housekeeping service, If you spell something on the carpet, they will charge $250 cleaning fees, Very bad management. Not recommend.
  • MM
    Mark
    Oct 28, 2025
    1.0
    Well, I never see a hotel charging to clean the room, Too bad , not recommended.
  • JC
    Joseph Corso
    Oct 25, 2025
    5.0
    Very clean rooms. Location was convenient to our events. Breakfast was plentiful and very tasty. Blanca, the dining room staff member was very friendly and helpful.

Frequently Asked Questions About Holiday Inn Express & Suites Houston NW Beltway 8-West Road by IHG

What are the check-in and check-out times at Holiday Inn Express & Suites Houston NW Beltway 8-West Road?

Check-in time is 3:00 PM and check-out time is 12:00 PM at the hotel.

Does the hotel offer free breakfast to guests?

Yes, a free full hot breakfast is available for guests at the hotel.