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Holiday Inn Express & Suites Houston North I-45 Spring by IHG

3.9
(371 reviews)

Business Details

1010 FM 1960, Houston, TX
77073, United States
(346) 326-8500
https://www.ihg.com/holidayinnexpress/hotels/us/en/houston/houum/hoteldetail

About

HotelConference CenterBusiness Meeting LocationsHoliday Inn Express
Welcome to the New Holiday Inn Express & Suites Houston North I-45 Spring Our property is conveniently located located 9 miles from George Bush Intercontinental Airport between I-45 North and the Hardy Toll Rd. If you are coming on business we are located near ALL Stop Training, Vallourec, Baker Hughes, Gulf State Toyota and MiTek. If you are coming in for a fun getaway Hurricane Harbor Splashtown Waterpark, Sam Houston Raceway, and The Woodlands Mall are within miles of our property. In addition, check out the upcoming 1960 area neighborhood by checking out the local brewery Southern Yankee Beer Company and the many beautiful weeding venues such as Ashton Gardens. The Holiday Inn Express & Suites Houston has 100% smoke free rooms and offers a well-equipped fitness center so you can keep up with your daily regimen. Stay Smart with our complimentary Express Start Breakfast bar with hot food and fresh coffee. The Holiday Inn Express Houston is the Smart choice and we look forward to your stay.

Location

Holiday Inn Express & Suites Houston North I-45 Spring by IHG
1010 FM 1960, Houston, TX
77073, United States

Hours

Reviews

3.9
371 reviews
5 stars
207
4 stars
63
3 stars
22
2 stars
10
1 star
69

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, particularly from management, with reports of rudeness and unprofessional behavior.

Cleanliness Issues

Several guests reported cleanliness problems, including dirty rooms and bathrooms, with some mentioning bugs and unclean linens.

Noise Complaints

Multiple customers noted significant noise disturbances from outside traffic and other guests, impacting their ability to relax.

Mixed Experiences with Staff

While some guests praised individual staff members for their helpfulness, others had negative interactions, particularly with the front desk staff.

Management Concerns

The management, particularly a staff member named Jerry, received consistent criticism for handling customer complaints poorly and exhibiting unprofessional behavior.
  • JS
    Jessie Sprabary
    4 days ago
    3.0
    I probably should’ve done more research on location and the hotel itself. The staff was great! I was on business alone and there were a bunch of construction men. Never felt threatened at all but would’ve probably chose a different location. The floor going to my room felt like it was falling in in some places. It was interesting. Room was okay. Clean ish- could’ve used some tlc in other areas. But overall an okay stay for two nights!! Breakfast is always a plus!
  • ML
    Michael Lyttle
    Feb 17, 2026
    4.0
    Stayed here two nights for a church conference and it was great! Clean rooms, very comfortable bed, nice flat screen TV and channel choices. Plenty of towels and toiletries. The free breakfast each morning had plenty of choices that we found satisfying. Also ample parking.
  • XX
    Xagot
    Feb 8, 2026
    5.0
    Holiday Inn Express & Suites Houston North I-45 Spring by IHG offers a comfortable and convenient stay. Rooms are clean, modern, and well equipped, making it easy to relax. Staff are friendly and efficient, and check-in is smooth. Complimentary breakfast is fresh and satisfying, while the location provides easy access to highways, dining, and nearby attractions. A dependable choice for business or leisure travelers.
  • CB
    cherita brown
    Feb 8, 2026
    1.0
    I wasn’t checking in at all I was walking home from just getting off the bus from work and it was a long ride. I walked in and asked the guy that was working could I please use the restroom because I still had a long ways to go and he told me no and that they only had bathrooms inside of the rooms in which in know that’s a lie because I’ve stayed in a hotel before. I understand the policy but I told him that I really needed to go and I couldn’t hold it any longer but he still told me no. I honestly think if you don’t want people walking into the hotel asking those types of questions the doors should be locked and y’all should have a window for customers. I had to run home to make it to the bathroom in which I have asthma and I couldn’t breathe once I finally made it home.
  • HC
    Harlingen Cardinals
    Feb 1, 2026
    1.0
    We stayed here this past weekend, it was for my children's god parents wedding that we came. We were out late Saturday when we got back our key would not work, we went down a couple times to get it fixed and nothing the young man stated he had to call a manager to fix the battery. After some time they were able to get us on our room. The day of check out the manager was giving attitude due to the fact that he had to be woken up to let us in the room. It was not all fault that the battery went out to the door. Next time make sure to check room because it was every inconvenient to not be let into our room and get attitude for it.

Frequently Asked Questions About Holiday Inn Express & Suites Houston North I-45 Spring by IHG

What are the check-in and check-out times at Holiday Inn Express & Suites Houston North I-45 Spring?

Check-in is at 3:00 PM and check-out is at 12:00 PM.

Is breakfast included with the stay at this hotel?

Yes, free buffet breakfast is available for guests.

Brand Certified Facts from Holiday Inn Express & Suites Houston North I-45 Spring by IHG

Holiday Inn Express & Suites Houston North I-45 Spring by IHG partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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