Holiday Inn Express & Suites Houston - Hobby Airport Area by IHG

4.2
992 reviews
Hotel Exterior

About

HotelWedding VenueBusiness Meeting Locations
Enjoy a Comfortable Stay at Our Hotel Near Houston Hobby Airport! Our Houston hotel is perfectly located right off of I45 and Airport Blvd, putting us just minutes from the William P. Hobby Airport. Business travelers looking for a hotel near Texas Medical Center, Port of Houston, IBM, and NASA Johnson Space Center have come to appreciate our hotel in the Houston area. Keep in touch at our 24 hour business center with free Wi-Fi access or take advantage of our meeting space with room for up to 50 guests. Traveling for fun? We are just a short drive from all of the best things to do in Houston. Check out Historic Heights, spend the day exploring the Houston Museum District, and end the day checking out the nightlife in Downtown Houston. Maybe you are planning a trip to Houston to see the Houston Rockets or Houston Astros play. Sports fans love our hotel’s location near Toyota Center, Daikin Park, NRG Stadium, The George R. Brown Convention Center and the BBVA Compass Stadium. Staying in? Enjoy a dip in our outdoor pool or stay on track with our onsite fitness center. Whether visiting for work or leisure, make it a rewarding stay at the Holiday Inn Express & Suites Houston – Hobby Airport Area.

Location

Holiday Inn Express & Suites Houston - Hobby Airport Area by IHG
9185 Gulf Freeway, Houston, TX
77017, United States

Hours

Reviews

4.2
992 reviews
5 stars
618
4 stars
199
3 stars
59
2 stars
35
1 star
81

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Many guests praised the staff for their friendliness, professionalism, and willingness to help, particularly highlighting individuals like Tamia and Leele.

Cleanliness

Overall, guests found the hotel clean and well-maintained, although some reported issues with specific rooms.

Breakfast Quality

The breakfast received high marks for variety and quality, with Leele being frequently mentioned for her excellent service.

Customer Service Issues

Several reviews noted significant issues with customer service, particularly regarding reservations and room availability, leading to dissatisfaction.

Maintenance Concerns

Guests reported various maintenance issues, including problems with hot water, room cleanliness, and outdated furniture.
  • MW
    Merritt Wakefield
    2 days ago
    5.0
    Great
  • AT
    angel turcios
    Nov 11, 2025
    2.0
    I was extremely disappointed to be charged a smoking fee after my recent stay, even though no smoking took place in my room. Upon checkout, I asked housekeeping to confirm whether there was any smoke smell, and she clearly stated there was not. Despite this, Manager Mandy still decided to apply the charge. This raises serious concerns about the accuracy and integrity of the management at this location. It’s unfair and unprofessional to charge guests without proper verification. While my stay itself was comfortable, this experience completely overshadowed it. I hope the hotel reconsiders this fee and reviews its internal policies to prevent this from happening to other guests.
  • HH
    Hansi Hinterseer
    Nov 5, 2025
    4.0
    Die Zimmer waren sauber und gut ausgestattet. Nur der hoteleigene Flughafen-Shuttle ließ zu Wünschen übrig. Trotz mehrmaliger telefonischer Kontaktaufnahme mussten wir über eine Stunde am Flughafen warten.
  • DC
    dino connection
    Oct 29, 2025
    1.0
    This Hotel location made a mistake and both Amber front desk and Pam Rueb manager do not seem to care to solve it. Disrespect for the service one provides for them as a driver for their guests. Basically while taking their guests they cancelled the trip and no I have been calling and not feeling their gratefulness that I did not returned their guests but instead dropping them off as initially agreed on the app. On the contrary, unapologetic, ungrateful to having their guests had a great riding experience regardless, even when the guests saw all the drama. Please Amber and Pam, respect more your professional partners who care about your business because us drivers at least me care about yours and your guests.
  • LW
    Lindsay Waterman
    Oct 7, 2025
    4.0
    Right on the northbound feeder of 45, easy access. Convenience store next door. Rooms were exactly as expected- nice clean crisp sheets and comfy bed. My only complaint was the lack of hot water. We showered both at 10:30PM and 9:30AM and the water never got more than lukewarm.

Frequently Asked Questions About Holiday Inn Express & Suites Houston - Hobby Airport Area by IHG

What are the check-in and check-out times at Holiday Inn Express & Suites Houston - Hobby Airport Area?

Check-in time is 3:00 PM and check-out time is 11:00 AM.

Is there free parking available at the hotel?

Yes, free parking is available for guests.