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Bar 9 Rooftop Outdoor Terrace with firepits
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Hilton Houston Plaza/Medical Center

3.9
(1999 reviews)

Business Details

6633 Travis Street, Houston, TX
77030-1308, United States
(713) 313-4000
https://www.hilton.com/en/hotels/houmchf-hilton-houston-plaza-medical-center/

About

HotelHilton
Daily Mandatory Charge includes: Texas Recovery Fee. The Hilton Houston Plaza/Medical Center hotel is located in the Heart of the Texas Medical Center in Houston, Texas. The hotel is conveniently located near Rice University, the Museum District of Houston, MD Anderson Cancer Center, Texas Children's Hospital, and several other top medical facilities. In addition, NRG Stadium, George R. Brown Convention Center, Toyota Center, and Minute Maid Park are all only minutes away. The Hilton Houston Plaza/Medical Center provides the finest and most stylish accommodations. Adding to your comfort, each guestroom features a host of hotel amenities including refrigerator, 55-inch LCD TV, coffee maker, and wet bars in our suites. Wireless Internet is available throughout the property at no additional cost to our guests. Enjoy our state-of-the-art fitness facility, open 24-hours. Cool off from the Texas heat in our year-round outdoor rooftop pool with breathtaking views of downtown Houston and Rice University. For outstanding food and refreshments, guests need not look outside of our Hilton Houston Plaza/Medical Center hotel. Options are available daily for breakfast, lunch and dinner included both table service as well as grab-n-go options at our Herb N Kitchen. On select days, grab a Cocktail at our Bar 9 Rooftop Lounge. The hotel is located inside the Loop of Texas Interstate 610, just five miles from the Houston Galleria Shopping Center, 25 miles from George Bush International Airport, and 10 miles from Houston Hobby Airport. For a top-notch stay in Texas - Take me to the Hilton! Travel should take you places!

Location

Hilton Houston Plaza/Medical Center
6633 Travis Street, Houston, TX
77030-1308, United States

Hours

Reviews

3.9
1,999 reviews
5 stars
986
4 stars
434
3 stars
221
2 stars
127
1 star
231

What are people saying?

AI-generated from recent customer reviews

Staff Service

Numerous reviews praised the staff for being friendly, helpful, and accommodating, with specific mentions of individuals like Mylinda, Seymour, and Joby.

Cleanliness Issues

Several guests reported cleanliness problems in their rooms, including unclean bathrooms and leftover items from previous guests.

Location Convenience

The hotel is well-located near the Texas Medical Center and Rice University, making it a preferred choice for medical visits.

Maintenance Concerns

Guests noted issues with maintenance, including broken elevators and problems with room amenities like hot water and cleanliness.

Mixed Dining Experience

While some guests enjoyed the on-site dining options, others reported poor food quality and service.
  • MN
    Mik Neubauer
    3 days ago
    2.0
    The staff were very helpful and friendly, but the room needs a deep clean (I.e., windows and upholstery) and repairs on the tub and bedroom electrical outlet. Also, breakfast was not complimentary and cost $20 for the most mediocre breakfast of your life.
  • CB
    Cory Branagan
    3 days ago
    5.0
    We were in Houston for an expo and stayed here for 4 nights. Between Joby at the front desk, Ed at the pool bar, and the fella at the lobby bar, we were given a home away from home. The exchange of pleasantries and wholesomeness that came with every interaction made the stay memorable. Staying here again is an easy choice, solely for the folks on the clock.
  • AM
    Amy Mizell
    Feb 24, 2026
    2.0
    The room is definitely outdated for the price. The staff is phenomenal. Hilton should be ashamed to overcharge for this dirty, outdated property. Most people staying here are sick and stay for convenience to the medical centers. The floors are dirty, the bathrooms are too small, and the mattresses are worn. You can even see the sink spots in the mattresses before you lay down. The shuttle was also late causing us to miss our appointment time. Hilton do better!
  • JJ
    Joshua
    Feb 12, 2026
    3.0
    Room was clearly not thoroughly cleaned between guests, because at check-in there were multiple pieces of trash on the floor. The walls are thin to the point where conversations in the neighboring room can be clearly heard. The room itself (standard king) was nice but small. There was a sink, but no microwave. AC did not keep the room cool enough. Overall, not the experience I expected. We checked in late and had a medical appointment early the next morning, so we did not contact the front desk about the cleanliness or AC issue. The hotel location is very close to the medical center, which was the primary reason we chose it for.
  • JJ
    Joseph Jones
    Feb 11, 2026
    5.0
    Stayed at Hilton Hotels & Resorts in Houston and had a great customer service experience thanks to Jobie and Kwon. I had an issue with the AC in my room, and they responded quickly and professionally. They communicated clearly, kept me updated, and made sure everything was fully fixed. Both were friendly, respectful, and genuinely cared about making my stay comfortable. It’s always refreshing to see team members who take pride in their work and go the extra mile for guests. Really appreciate their help — thank you both for the excellent service!

Frequently Asked Questions About Hilton Houston Plaza/Medical Center

What time is check-in and check-out at Hilton Houston Plaza/Medical Center?

Check-in is at 4:00 PM and check-out is at 11:00 AM.

Is parking available at Hilton Houston Plaza/Medical Center?

Yes, self-parking is available for guests.

Brand Certified Facts from Hilton Houston Plaza/Medical Center

Hilton Houston Plaza/Medical Center partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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