Business Details
About
Hotel
Daily Mandatory Charge includes: Texas Recovery Fee.
The Hilton Houston Plaza/Medical Center hotel is located in the Heart of the Texas Medical Center in Houston, Texas. The hotel is conveniently located near Rice University, the Museum District of Houston, MD Anderson Cancer Center, Texas Children's Hospital, and several other top medical facilities. In addition, NRG Stadium, George R. Brown Convention Center, Toyota Center, and Minute Maid Park are all only minutes away.
The Hilton Houston Plaza/Medical Center provides the finest and most stylish accommodations. Adding to your comfort, each guestroom features a host of hotel amenities including refrigerator, 55-inch LCD TV, coffee maker, and wet bars in our suites. Wireless Internet is available throughout the property at no additional cost to our guests. Enjoy our state-of-the-art fitness facility, open 24-hours. Cool off from the Texas heat in our year-round outdoor rooftop pool with breathtaking views of downtown Houston and Rice University.
For outstanding food and refreshments, guests need not look outside of our Hilton Houston Plaza/Medical Center hotel. Options are available daily for breakfast, lunch and dinner included both table service as well as grab-n-go options at our Herb N Kitchen. On select days, grab a
Cocktail at our Bar 9 Rooftop Lounge.
The hotel is located inside the Loop of Texas Interstate 610, just five miles from the Houston Galleria Shopping Center, 25 miles from George Bush International Airport, and 10 miles from Houston Hobby Airport. For a top-notch stay in Texas - Take me to the Hilton!
Travel should take you places!
Location
Hilton Houston Plaza/Medical Center
6633 Travis Street, Houston, TX
77030-1308, United States
Hours
Reviews
3.9
2,113 reviews
5 stars
1,059
4 stars
457
3 stars
236
2 stars
127
1 star
234
What are people saying?
AI-generated from recent customer reviews
Staff Service
Many guests praised the staff for being friendly, accommodating, and attentive, particularly mentioning individuals like Makaila, Abbas, and Ed.
Cleanliness Issues
Numerous reviews highlighted significant cleanliness problems, including reports of bed bugs, dirty linens, and unclean rooms.
Elevator Problems
Guests frequently complained about only one working elevator, leading to long wait times and inconvenience.
Location and Amenities
The hotel is well-located near medical facilities and offers good amenities, but some guests found the food overpriced and unsatisfactory.
Mixed Experiences
While some guests enjoyed their stay and found the hotel comfortable, others reported serious issues that affected their overall experience.
- BCBonnie Caisse1 day ago5.0When I arrived at the front desk, I was greeted by Abbas Kasymov. He was very welcoming and helpful. He explained all the amenities and offered me a room upgrade which I took him up on. I ended up getting a suite which was huge! The room was clean, bed was comfortable. It is an older property, but well maintained. Only a 5 minute drive to MD Anderson. I recommend this hotel if you want to be close to the Houston Medical Center.
- SCSimon Cewers4 days ago5.0Ed at the poolside bar did the best old fashioned in Texas - as for the Gatlin. Worth a visit even if you don’t stay at the Hotel.
- JSJason ScottNov 13, 20255.0The Staff is always professional and accommodating with my special request and room preference. Hilton Houston Plaza Medical Center is one of my home away from home hotels.
- ABApril D. BestNov 5, 20252.0Bed bug bites covered my body after my 3 night stay. Tried to get through to the manager and she was defensive and unapologetic. I called 4 times and was never offered a refund for my pain and discomfort.
- MBMike B Mike BNov 4, 20251.0Horrible experience. Was quoted 1 price was charged another. Tried to use points for the entire stay but since I didn't have enough for the second night had to pay in full for the second night. (Never had this experience before- usually you can you use points and pay). They charged the wrong credit card. Items were missing from the room upon returning to the room. Filed a complaint with corporate Hilton - was initially told that they would take care of everything. I asked for the general manager to call me back, the sales manager did. I asked a second time for the general manager to call me back. That was 11 days ago. Called corporate 2 more times for resolution and now have been told there is nothing they can do. I asked the person on the phone to let me speak with someone else or have their manager call me back- she refused 7 times. So much for 100% satisfaction.
Frequently Asked Questions About Hilton Houston Plaza/Medical Center
What time is check-in and check-out at Hilton Houston Plaza/Medical Center?
Check-in is at 4:00 PM and check-out is at 11:00 AM.
Is parking available at Hilton Houston Plaza/Medical Center?
Yes, self-parking is available for guests.
Does Hilton Houston Plaza/Medical Center offer free Wi-Fi?
Yes, free Wi-Fi is available throughout the property including in public areas and a public internet terminal.
Are pets allowed at Hilton Houston Plaza/Medical Center?
No, pets including cats and dogs are not allowed at the hotel.
What dining options are available at the Hilton Houston Plaza/Medical Center?
The hotel has 4 restaurants including table service and grab-n-go options, featuring locally sourced food and beverages. There is also a rooftop lounge, Bar 9, serving cocktails on select days.
What accessibility features does Hilton Houston Plaza/Medical Center provide?
The hotel offers accessible parking and elevators, and is mobility accessible for guests with disabilities.
Are there fitness facilities at the Hilton Houston Plaza/Medical Center?
Yes, a fitness center is available for free and open 24 hours a day.
Is there a business center and meeting rooms at the hotel?
Yes, the hotel offers a business center and has 7 meeting rooms available.
Which nearby places of interest can guests visit around Hilton Houston Plaza/Medical Center?
Guests can visit NRG Park for events and recreation, explore the Museum District near Rice University, or enjoy a meal or drinks at The Shamrock hotel and pub, which is nearby.
How can guests use local transport to get around from Hilton Houston Plaza/Medical Center?
The hotel offers a local shuttle service to help guests conveniently access nearby locations including medical centers and attractions within the Texas Medical Center area.