Business Details
About
Hotel
The Hilton Houston NASA Clear Lake hotel is a suburban resort hotel overlooking sparkling Clear Lake in Houston, Texas. Our hotel is located directly across from the NASA/Johnson Space Center and the wonderful Space Center Houston, and is minutes from the Kemah Boardwalk, Hobby Airport, Ellington Field, Downtown Houston, and Galveston Island. Designed and built to offer the perfect blend of style and substance, the Hilton Houston NASA Clear Lake hotel is sure to meet the needs of both leisure and business travelers alike.
The 242 spacious guest rooms and suites of the Hilton Houston NASA Clear Lake hotel are decorated in a relaxed contemporary decor and are built around floor to ceiling windows featuring a panoramic and spectacular view of Clear Lake and some rooms feature balconies facing the Lake. All rooms feature a mini-refrigerator and a work desk with free WiFi. Comfort is guaranteed with the Hilton Serenity Collection including the Hilton Serenity Bed complete with Serta Suite Dreams Mattress and Pacific Coast Down Duvet, 250 thread-count sheets, and Touch of Down Pillows that provide a relaxing environment to unwind in after a long day.
Our signature restaurant and bar, Luna sits overlooking beautiful Clear Lake and offers a wide variety of culinary delights for breakfast, lunch, and dinner. Access to Water Sports is available directly across the Bay and offers our guests the opportunity to enjoy several exciting Texas style water sports, including jet skiing, parasailing, powerboating, and sailing. Charters for fishing expeditions and dining cruises can also be arranged by your Journey Ambassador located at the front desk. Additional recreational amenities include an outdoor waterfront pool and a fully equipped and newly renovated exercise room featuring a Peloton Bike.
A picturesque and relaxing environment combined with first class service and true Texas Hospitality.
Location
Hours
Reviews
4.0
2,822 reviews
5 stars
1,417
4 stars
687
3 stars
297
2 stars
190
1 star
231
What are people saying?
AI-generated from recent customer reviews
Staff Service
Many guests praised the staff for their friendliness and helpfulness, particularly highlighting individuals like Andrew and Rosalyn for their exceptional service.
Cleanliness Issues
Numerous reviews mentioned cleanliness problems, including dirty rooms, mold, and maintenance issues, which detracted from the overall experience.
Outdated Facilities
Guests frequently noted that the hotel is in need of significant renovations, with many rooms described as old, worn, and not meeting Hilton's typical standards.
Breakfast Experience
While some guests enjoyed the breakfast buffet, others found it overpriced and not worth the cost, leading to mixed reviews about the dining experience.
Location Benefits
The hotel's location near NASA and the lake received positive remarks, with many guests appreciating the views and convenience for local attractions.
- IJIno Joynu1 day ago5.04.8 stars more honestly, but I'll round up, as I had no major issues. The only noticeable nitpicks were cosmetic due to the age of the building really. The lady who checked me in at night was very helpful and understanding (I didnt get her name, I'm sorry). We got an allergy friendly room and it was great for sleeping. My kid didnt spend most of the night coughing. That was well worth the price difference for the room. We actually got a beautiful Lakeview, no balcony with our room (the regular room i selected no specific view reserved when I made the room reservation so definitely a great bonus for me there). I ordered the breakfast as a room addon and was able to attend the buffet. Ludy was our server and she was awesome. Breakfast did it's job. I also used the fitness facility and it served it's purposes for my novice needs. It was clean and well stocked and nicely positioned facing the lake, so cardio was additionally tranquil. I ended up wanting to launder some clothes, but since it was the weekend, the hotel drycleaning services were not available, but Andrew at the front was able to direct me to a nearby laundry mat. The location of the hotel was very convenient to NASA and what my needs were there, and there were several restaurants and coffee shops to choose from, and a few minutes away there was a huge kids playground at the park that was perfect for the gorgeous morning. There were also specialty shops in a few niches I was searching for within 15 minutes from the hotel, so we had a great time overall. If you are looking for a super new and shiny facility, this place won't fit that need specifically, but great service, great views, great staff and location convenience (as well as great allergy friendly room) this place served proper. Not sure what it will become in the new year, as all the emails remind it's not going to be Hilton come the new year, but if it's still there and at least hosting the same great staff and views I would be honored to stay again on a return visit. Please please please keep the allergy friendly rooms. That was a huge draw for my family.
- JEJosh EdwardsNov 15, 20251.0While advertised as a four star hotel, unfortunately inconsiderately loud neighbors and TV's blasting all night from adjacent rooms made for a far less comforable and restful experience than any we've had at a 2 star or even at home, and left us regretting having spent the money at all. Having worked in hospitality, I know that an establishment is only as classy as the behavior it allows and it's ability to provide an illusion of privacy. This place seems to have forgotten the fact. Was also charged an undisclosed $50 more than what was guaranteed on my online reservation for "incidentals", which was not explained or warned of until I caught it on the receipt. While I stop short of calling this fully deceptive, it is certainly in bad taste given the poor experience they must be aware from other reviews awaits you after paying the surprise total. I read that the hotel will cease operations as a Hilton soon, this not only makes sense but is most likely an indicator or further decline in quality of experience in the future.
- FBFatyn BabaNov 15, 20255.0Andrew T. noticed me carrying several market items and immediately stepped in to help without me even having to ask. His kindness and initiative made such a difference. It was truly refreshing to see someone go above and beyond with such genuine helpfulness.
- GDGarrett DavisNov 7, 20252.0The entire property is run down and dated. The ceiling above the shower was moldy and warped from improper ventilation. The tub drain was so clogged that during a five minute shower, the water was 6 inches deep. For a Hilton property, this place was an embarrassment.
- RMRobert McCainNov 4, 20255.0We wanted to commend Rosalyn B. and Leslie for providing truly outstanding service. Both were exceptionally helpful and maintained a high level of professionalism throughout. Furthermore, we were very impressed with the room itself and thoroughly enjoyed our accommodations.
Frequently Asked Questions About Hilton Houston NASA Clear Lake
What accessibility features does Hilton Houston NASA Clear Lake offer?
The hotel provides accessible parking and an accessible elevator to accommodate guests with mobility needs.
Are pets allowed at Hilton Houston NASA Clear Lake?
Yes, both cats and dogs are welcome at the hotel.
Is breakfast available at Hilton Houston NASA Clear Lake?
Yes, breakfast is available for guests during their stay.
Does Hilton Houston NASA Clear Lake have a fitness center?
Yes, there is a fitness center available for free for all guests.
What dining options are available at Hilton Houston NASA Clear Lake?
The hotel features two restaurants including the signature Luna Restaurant and Bar, which offers a variety of meals overlooking Clear Lake.
Does the hotel offer free WiFi and digital services?
Yes, Hilton Houston NASA Clear Lake provides free WiFi access in public areas and offers digital guest room keys for convenience.
What are the check-in and check-out times at Hilton Houston NASA Clear Lake?
Check-in time is at 4:00 PM and check-out time is at 12:00 PM.
Are there recreational water activities available near the hotel?
Yes, guests can enjoy Texas-style water sports such as jet skiing, parasailing, powerboating, and sailing across the bay, and the hotel provides watercraft rentals.
What nearby attractions can guests visit when staying at Hilton Houston NASA Clear Lake?
Guests can visit Space Center Houston, Kemah Boardwalk, Clear Lake Spray Park, and Nasa Park, all of which offer entertainment and outdoor activities.
How can guests use nearby places for leisure or convenience during their stay?
Guests may explore the Kemah Boardwalk for shopping and entertainment, rent boats at Clear Lake Charter Boat for water adventures, and visit Bal Harbor Marina for sports and recreation, enhancing their stay experience.