The Hilton Garden Inn - Houston Medical Center/Museum District is located by the Michael E. DeBakey VA Hospital. The hotel features 157 rooms and suites, which include a multi-function work desk and complimentary high-speed internet. Guests can enjoy dinner at our full-service Garden Grille & Bar featuring craft cocktails, local beer, and wine. Just minutes from NRG Park, Hermann Park, Rice University, and the University of Houston, guests have easy access to the city's top healthcare, cultural and educational destinations by the world's largest medical center complex.
Many guests praised the friendly and accommodating staff, particularly highlighting individuals like shuttle drivers and bartenders for their exceptional service.
Cleanliness
The hotel generally received positive remarks for cleanliness, with many guests noting clean rooms and well-maintained facilities, although some reported issues with specific rooms.
Location
The hotel is conveniently located near medical centers, making it a preferred choice for guests visiting MD Anderson and other nearby facilities.
Service Issues
Several reviews mentioned significant service issues, including problems with reservations, room readiness, and customer service responsiveness.
Dining Experience
Guests had mixed feelings about the dining options, with some enjoying the food quality while others criticized the pricing and lack of complimentary breakfast.
MT
margaret terry
2 days ago
5.0
Herman was amazing!!!!!! From the first night I checked in to when I checked out. Very accommodating and engaging. He deserves a raise.
Naomi at bar and grill was just lovely. She served my table the end of the night. She deserves a raise.
Service overall was great.
AA
Amanda
6 days ago
5.0
Always beautiful and comfortable rooms. Will always be my favorite!
JT
John Taylor
Dec 28, 2025
5.0
Very nice Hotel, great breakfast too.
AA
amandaotdept
Dec 27, 2025
2.0
I had stayed here once before and was excited to stay again as I usually don't get to spend this much on a hotel. However this time the cleanliness fell excessively short as there was a ton of other people's hair in the bathroom and the shower head was quite gross.
MO
Mitchell Orshal
Dec 17, 2025
1.0
All 3 elevators were broken. Front desk seemed like we were bothering them.
Frequently Asked Questions About Hilton Garden Inn Houston Medical Center
What types of pets are allowed at Hilton Garden Inn Houston Medical Center?
Both cats and dogs are welcome at the hotel, as it is a pet-friendly property.
Does Hilton Garden Inn Houston Medical Center provide free Wi-Fi for guests?
Yes, complimentary high-speed internet access is available in guest rooms and public areas.
Is the hotel accessible for guests with mobility needs?
Yes, the hotel offers mobility-accessible features including accessible parking, elevators, and pool facilities.
What dining options are available at the hotel?
Guests can enjoy the full-service Garden Grille & Bar offering craft cocktails, local beer, and wine, with vegan and vegetarian meals available.
Are there any fitness facilities at the Hilton Garden Inn Houston Medical Center?
Yes, a fitness center is available for free use by guests.
What are the check-in and check-out times at the hotel?
Check-in time is 3:00 PM and check-out time is 12:00 PM.
Does Hilton Garden Inn Houston Medical Center offer self-parking facilities?
Yes, self-parking is available for guests at the hotel.
Are there environmentally friendly initiatives implemented at the hotel?
Yes, the hotel uses carbon-free energy sources, has energy conservation and waste reduction programs, and holds eco-certifications including ISO14001 and ISO50001.
What nearby medical facilities can guests easily access from the hotel?
Guests can easily access the Michael E. DeBakey VA Hospital, Texas Medical Center, Fresenius Kidney Care Medical Center, and Ascent Emergency Room, among others, ideal for healthcare visits.
What nearby dining options are available close to the hotel?
Nearby dining options include Subway and Blimpie Subs & Sandwiches, convenient for quick meals before or after your stay.
Are there nearby services or amenities that guests might utilize during their stay?
Yes, guests can access services such as Almeda Dental Group for dental care, Grand Lux Nail Lounge for beauty services, and a convenience store located near the hotel.