Business Details
About
Hotel
Daily Mandatory Charge includes: Texas Recovery Fee.
The Hilton Garden Inn Houston/Galleria Area hotel is located in the heart of Uptown District just a few steps away from the world-renowned Galleria Shopping Mall, the city's most cosmopolitan area of sophistication, style and international appeal. Exclusive boutiques, moderate shops, restaurants and cafes are all within walking distance of our hotel. Famed Retailers Nearby Include: Nordstrom, Neiman Marcus, Saks Fifth Avenue, Tiffany & Co..
The hotel is situated on Sage Road, west of Post Oak Boulevard between Westheimer and Richmond Avenue. The hotel is strategically located to provide quick and easy access to all areas of the city. We are in close proximity to many large corporations and to the 64-story Williams Towers with its revolving beacon and the "3-Acre Water Wall Park".
Hotel Features: 182 Pleasantly appointed guest rooms including 30 suites, Over 2,800 square feet of flexible meeting & banquet space, Great American Grill and Pavilion Lounge.
Guestroom Features: Complimentary high-speed Internet access and in-room wireless printing to the 24-hour business center, A spacious work desk with ergonomic Mirra chair by Herman Miller, Garden Sleep System contours to the body's weight and provides the best night's sleep possible. Hospitality center in all guestrooms includes a microwave oven, refrigerator, and coffee service.
The Hilton Garden Inn Houston/Galleria Area hotel offers an outdoor tropical swimming pool and whirlpool, fitness center featuring Precor fitness equipment, and 24-hour business center with everything you need in an office, and the Pavilion Pantry that is accessible 24 hours a day for a snack, beverage, or other convenience items.
***** Everything. Right Where You Need It. *****
Location
Hilton Garden Inn Houston/Galleria Area
3201 Sage Road, Houston, TX
77056, United States
Hours
Reviews
4.1
1,161 reviews
5 stars
635
4 stars
272
3 stars
118
2 stars
34
1 star
102
What are people saying?
AI-generated from recent customer reviews
Customer Service
Staff experiences varied widely; some guests praised friendly and helpful staff, while others reported rude or unhelpful interactions.
Cleanliness
Many guests noted that the hotel was clean, but some reported issues with dirty rooms and unpleasant odors.
Parking Issues
Guests frequently complained about high parking fees and lack of transparency regarding additional charges.
Location
The hotel is well-located near the Galleria, with many dining and shopping options within walking distance.
Room Quality
While some rooms were described as comfortable and well-equipped, others reported maintenance issues and cleanliness concerns.
- MBMICHAEL BALDERASNov 13, 20255.0I had a wonderful stay at the Hilton with my family and shout out to Ms.Semaj Gabriela she is a lovely and vibrant receptionist
- SMShikinley MitchellNov 9, 20251.0Front desk -RUDE (video on TikTok) Customer service? -TRASH & useless Made a reservation-as an honors member, lost my ID, called to let them know & they basically told me nope….cant check in despite other credit cards, debit cards, and pictures of Id & passport. Someone stole my purse so I tried to get proactive and call to let them know but instead front desk was very sassy and customer service via phone very nonchalant. Wish I could take my honors status back lol 😂
- MDMaria DuarteNov 8, 20252.0Disrespectful front desk and deceiving company. Charged us >$50 of charges already paid. No response from manager. Don't recommend and won't go back
- BRB “Sol” ROct 21, 20252.0I prepaid for parking and showed up and cheap people from the Strip club next door were parking in the parking lot for free. There are no gates or meters so I feel cheated for paying when noone probably pays. The lady at night was not very friendly at check in, i'm hilton gold and asked about the free waters and she said. You have them at check in, which didn't make sense since she was checking me in. She also didn't ask how i wanted my gold gift rewards. She was not very pleasant to talk to and acted like I was not of any concern to her. 10/17/25 8-9pm check-in. Lots of Strip club visitors next door were roaming around the property drinking and smoking.
- JTJason TOct 8, 20255.0Stayed here for work. I was reading the other reviews, which gave me some pause, but I'm glad I dismissed the negative nellies. First, the location is great. There are many fine restaurants and activities in close proximity. The roads and streets in this area are maintained. The staff, from Jay the manager, to Kim the sales manager, and Marco the bartender, were fantastic. Kind, courteous, and professional. The rooms were clean and came with all the amenities that I expect from Hilton properties. The morning breakfast was the usual fare, but cooked well. The evening menu was small, but had a variety of dishes. The bar was well stocked and clean. People want to complain about parking, but if you looked at the area, there is not much room. Its a multi-level garage, so at least it's covered. It is only a about 20 feet from the rear entrance. I would have to say that this was one of my better experiences.
Frequently Asked Questions About Hilton Garden Inn Houston/Galleria Area
Do you have a shuttle?
No, we do not.
What are the options for parking?
We have self-parking available for $23 a day.
Are pets allowed?
Yes, pets are welcome with a non-refundable fee of $75 for 1 through 4 nights and 5 nights and up is $125. This is for dogs and cats only and a max of 2 animals.
Do you have breakfast at the hotel?
Yes, we have a free hot breakfast buffet.
Is there a restaurant at the hotel?
Yes, we have the Garden Grille Restaurant & Bar.
Do you have a gym?
Yes, our fitness center is open 24/7.
Is there a business center?
Yes we do.
How do you connect to the internet and is there a cost?
Wi-Fi is on us, just connect with your last name and room number.
Do you have a pool?
We do have an outdoor pool but we do not have a hot tub.
What are the check-in and check-out times at Hilton Garden Inn Houston/Galleria Area?
Check-in time is at 3:00 PM and check-out time is at 12:00 PM.
Does the hotel allow pets?
Yes, pets are welcome with a non-refundable fee: $75 for 1-4 nights and $125 for 5 or more nights, limited to dogs and cats only, with a maximum of two animals.
Is there a fitness center available at the hotel?
Yes, the hotel offers a fitness center open 24/7 with Precor fitness equipment, including free weights, elliptical machines, and treadmills.
Does the Hilton Garden Inn Houston/Galleria Area provide parking options?
Yes, the hotel has self-parking available for $23 a day.
Is breakfast available at the hotel?
Yes, a free hot breakfast buffet is provided daily.
Are there any dining options within the hotel?
Yes, the hotel features the Garden Grille Restaurant & Bar and the Pavilion Lounge for dining and drinks.
Does the hotel offer free Wi-Fi?
Yes, free Wi-Fi is available in public areas and guest rooms. Connect using your last name and room number.
What nearby shopping destinations can guests visit?
Guests can easily access the renowned Galleria Shopping Mall and Sage Plaza, which are filled with boutiques, department stores like Nordstrom and Saks Fifth Avenue, and various retail options.
Are there convenient transportation services near the hotel?
Yes, nearby transportation options include Topline Limousine & Transportation for limo and taxi services and Mister Valet Parking for additional parking needs.
What entertainment and dining venues are located near the hotel?
Guests can visit local nightlife spots such as The Men's Club of Houston, Sky-Tek dance club and bar, and enjoy dining at restaurants like Paparruchos (Mexican), Alexander The Great (Greek), and Argentina Cafe (Argentine).