Certified by Hilton Americas-Houston • Mar 01, 2026
HotelHilton
Located in the heart of downtown and in close proximity to dining, shopping and entertainment, Hilton Americas-Houston is steps away from the culturally rich, diverse experiences that invite and delight business and pleasure travelers alike. Designed by renowned architects as a top-tier luxury hotel and conference destination, the hotel welcomes visitors and attendees with 91,500 square feet of flexible meeting and event space, convenient overhead walkway access to the George R. Brown Convention Center and modern guest rooms and suites. With flavors for all, Lobby Bar features globally inspired fare and beverages, 1600 Bar + Grille serves local seasonal produce, R24 Rooftop Lounge pairs signature cocktails with spectacular skyline views, and a full-service Starbucks offers light refreshments for guests on the go. Other amenities include a FedEx Office Print & Ship Center, Skyline Spa & Health Club, an infinity edge lap pool and high-speed Wi-Fi throughout the hotel.
Location
Certified by Hilton Americas-Houston • Mar 01, 2026
Certified by Hilton Americas-Houston • Mar 01, 2026
Reviews
4.6
8,835 reviews
5 stars
6,429
4 stars
1,656
3 stars
388
2 stars104
1 star
258
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers consistently praised the staff for their friendliness, attentiveness, and professionalism, with specific mentions of exceptional service from valet staff like Mulu, Zack, and Argel.
Cleanliness
Most reviews highlighted the cleanliness of the hotel and rooms, although a few noted issues with bathroom cleanliness.
Location and Amenities
The hotel’s location was frequently described as excellent, with convenient access to downtown attractions, restaurants, and amenities like a gym and rooftop lounge.
Check-in Experience
Several guests reported slow check-in processes and confusion regarding breakfast vouchers, indicating a need for improvement in front desk communication.
Dining Experience
The breakfast and dining options received positive feedback, particularly the quality of food and service in the hotel’s restaurants.
SS
Shartay Simpson
1 day ago
5.0
Mulu at valet was Amazing!!! Thank you!!
AK
Aleshia Kaser
2 days ago
5.0
Too notch service. Omar M, was very helpful.
AG
Amara Green
2 days ago
5.0
Great . Valet and service was great and quick
Omar M (valet)
NC
N'Yoka Coleman
2 days ago
5.0
Omar M - valet- amazing customer service.
Bell hop on Friday night was amazing
Love the pop up bars
And the grab and go options for breakfast and lunch
Very convenient to convention center and easy check in on a very night
CC
Corie Campbell
3 days ago
5.0
Miguel Gallegos in the restaurant was 10/10 kind - friendly - attentive in the midst of all the chaos of the cheer competition happening at the hotel. Handled everything like an absolute professional top notch service and food was great