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Hampton Inn & Suites Houston I-10 West Park Row

4.1
(678 reviews)

Business Details

18014 Park Row Drive, Houston, TX
77084, United States
(281) 578-6700
https://www.hilton.com/en/hotels/houbchx-hampton-suites-houston-i-10-west-park-row/

About

HotelHampton Inn
Daily Mandatory Charge includes: Texas Recovery Fee. Welcome to our Hampton Inn & Suites Houston I-10 West Park Row, located near Houston’s major business parks and leisure attractions alike. Prepare for a unique stay in our clean and modern hotel. Located conveniently near the city center, our hotel allows guests to take care of business during the week and relax over the weekend. Relax in our rooms and suites, all complete with modern décor, free WiFi, ample workspace, microwaves and mini-refrigerators. Start your day with a free, hot breakfast before attending a gathering in the nearby business complexes or our on-site meeting facility. Our meeting room can accommodate 25 and boasts natural light for an innovative setting. Get work finished from your room or utilize our fitness and business centers before heading out to enjoy nearby attractions.

Location

Hampton Inn & Suites Houston I-10 West Park Row
18014 Park Row Drive, Houston, TX
77084, United States

Hours

Reviews

4.1
678 reviews
5 stars
394
4 stars
137
3 stars
38
2 stars
35
1 star
74

What are people saying?

AI-generated from recent customer reviews

Safety Concerns

Numerous customers reported vehicle break-ins and a lack of security measures, including no cameras in the parking lot.

Cleanliness Issues

Several guests experienced unsanitary conditions, including bed bugs, dirty rooms, and inadequate housekeeping.

Staff Performance

While some staff members received praise for their friendliness, many reviews highlighted rude or unhelpful service, particularly at the front desk.

Breakfast Quality

The breakfast offerings received mixed reviews, with some guests enjoying it while others found it lacking in quality and variety.

Room Maintenance

Guests reported issues with room maintenance, including malfunctioning air conditioning, broken sinks, and overall outdated facilities.
  • SP
    Sim ple
    Feb 11, 2026
    4.0
    Clean, welcoming, and consistently reliable. One of those places you can count on for a solid night’s sleep every time.
  • BG
    Brandon Gilmore
    Feb 1, 2026
    1.0
    Very disappointed in this hotel. My truck was broken into the Night/morning of January 16/17. Came downstairs to find my passenger back window smashed and vehicle ransacked. Spoke with the front desk clerk and all I got was, well they’ve been breaking in trucks looking for work tools. I asked if they had cameras, clerk stated I didn’t see anything on the cameras. He didn’t review footage. Was asked to fill out a form and someone will be reaching out. Never got an apology, never received an email or phone call. If this hotel knew this happens often, guest should have been warned when checking inn and the hotel should have a paid security detail. I had to drive back to New Orleans with a broken window a hotel bill and a replacement window bill.
  • NJ
    Norma Johansen
    Jan 30, 2026
    5.0
    This hotel is very gorgeous clean quiet and Great location. The breakfast is over the top delicious great choices.
  • SM
    Scott MacDonald
    Jan 17, 2026
    1.0
    Not a safe area. Truck owners are targeted regularly by thieves looking for certain things. Read between the lines. Poor security from hotel, not a secure environment.
  • CC
    Candy
    Jan 5, 2026
    1.0
    The staff including front desk clerk and manager are the rudest people I have ever encountered on any trip I have taken to Houston. I will never use them again, I hate I ever booked with them. You would think a manger would try to resolve an issue instead of making things worse. I have never had an issue with Hilton hotels but this one by far is the worse staff ever!!!! There was an issue with bed bugs and the room was not cleaned dirty restroom, air did not work, and very dusty like mold!!!!

Frequently Asked Questions About Hampton Inn & Suites Houston I-10 West Park Row

What types of rooms and amenities does Hampton Inn & Suites Houston I-10 West Park Row offer?

The hotel features 135 rooms and suites with modern décor, free WiFi, ample workspace, microwaves, and mini-refrigerators. Amenities include a fitness center, business center, outdoor pool, and free hot breakfast.

Does Hampton Inn & Suites Houston I-10 West Park Row provide accessibility features?

Yes, the hotel offers accessible parking, accessible elevators, and is mobility accessible to accommodate guests with disabilities.

Brand Certified Facts from Hampton Inn & Suites Houston I-10 West Park Row

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Certified March 01, 2026Yext Knowledge Graph
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