Business Details
About
HotelHampton Inn
Our hotel is located in the heart of Houston just minutes away from downtown and The Galleria business district, directly off of I-10. We are also located directly across the street from Memorial Park which is equipped with a golf course, tennis courts, 3 mile jogging trail and hiking trails. Our hotel offers all of our guests free wired and wireless high-speed internet access, hot breakfast, a state of the art extended fitness center, heated indoor pool, and an outdoor experience facility with a water feature. Our guest can also take advantage of our on site convenience shop, free wireless high-speed internet access in all public areas, large meeting space, 24 hour business center, and 24 hour coffee service. We also offer our guest multiple room types which range from an executive king to a two bedroom suite.
Location
Hampton Inn & Suites Houston Heights I-10
5820 Katy Freeway, Houston, TX
77007, United States
Hours
Reviews
4.4
867 reviews
5 stars
546
4 stars
189
3 stars
66
2 stars
24
1 star
42
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Many customers praised the hotel for its clean rooms and well-maintained facilities, although some reported issues with cleanliness in specific rooms.
Customer Service
The staff received mixed reviews; while many guests highlighted friendly and helpful service, others reported rude interactions and poor management responsiveness.
Breakfast Quality
The breakfast was frequently mentioned positively for its variety and quality, though some guests found it lacking or unappetizing.
Location Issues
Several reviews noted difficulties with the hotel's location, particularly regarding access to the parking lot and noise from nearby highways and trains.
Value for Money
Guests expressed mixed feelings about the value for money, with some finding it reasonable while others felt it was overpriced given the issues encountered.
- JMJennifer MeekerJan 5, 20264.0The cards/mobile key don't seem to work on the side doors so you have to walk to the front door to get in. Also the front gate is closed during the night, but it seems that the side gate on the main road is always open.
- TTTiffanyJan 2, 20261.0Swimming pool is out of order. Ice machine is out of order on 2nd and 3rd floor.
- JGJoma GoDec 29, 20255.0This hotel is decent , No issues with me totally fine normal breakfast and friendly people . Very close to downtown and all around Houston . People exaggerate about this being a bad hotel but is really not . This hotel is excellent 👍🏻
- TJT JDec 29, 20252.0I want to note a safety and access concern for future guests. The former Denny’s property located at the front driveway entrance to this Hampton Inn appears to now operate as an adult entertainment venue. Unfortunately, hotel access requires driving through that same parking lot. During my stay this weekend, vehicles were repeatedly stopped in the shared driveway, requiring me to stop my car multiple times just to reach the hotel entrance. There was a high level of loitering and activity in the area, and the environment felt uncomfortable and unsafe, particularly at night. While the hotel itself may not control the neighboring property, the shared access situation significantly impacted my sense of safety and convenience as a guest. I would encourage hotel management to clearly disclose this access issue to guests and, if possible, explore alternative entry options or added security measures. One thing that troubled me was the parking lot gate was wide open throughout the day. With the activity out front, this made me worry my vehicle would be broken into. The hotel is also facing I-10, so you may want a north facing room if you are impacted by busy freeway noise.
- BPBrijesh ParmarDec 25, 20253.0This location little odd, their was a store in front and through it's parking the entrance was. Lot of construction going on. It has gated parking which is good thing. Few entrance gates from parking lot not working with card. Lose bed frame, dripping tap. Not like any other Hampton inn location.
Frequently Asked Questions About Hampton Inn & Suites Houston Heights I-10
What are the check-in and check-out times at Hampton Inn & Suites Houston Heights I-10?
Check-in time is at 3:00 PM, and check-out time is at 12:00 PM.
Does the hotel provide free breakfast for guests?
Yes, Hampton Inn & Suites Houston Heights I-10 offers free hot breakfast including a buffet option.
Are pets allowed at Hampton Inn & Suites Houston Heights I-10?
Yes, the hotel welcomes both cats and dogs, making it a pet-friendly property.
Is there free parking available at the hotel?
Yes, free self-parking is available for all guests at the hotel.
Does the hotel offer fitness facilities?
Yes, guests have free access to a state-of-the-art fitness center equipped with elliptical machines and treadmills.
Is the hotel accessible for guests with mobility needs?
Yes, the hotel offers accessible parking and elevators, and is mobility accessible.
Are there any nearby dining options to Hampton Inn & Suites Houston Heights I-10?
Yes, nearby restaurants include Denny's for American breakfast, Doña Leti's for Mexican cuisine and bar service, and Christian's Tailgate Bar and Grill specializing in burgers.
What outdoor activities are available near the hotel?
Memorial Park is directly across the street, offering a golf course, tennis courts, a 3-mile jogging trail, and hiking trails for outdoor enjoyment.
Are there any convenience stores near the hotel?
Yes, nearby convenience stores include Danny's Market and Anthony's Fast Stop for quick shopping needs.
Does the hotel provide internet access to guests?
Yes, free wired and wireless high-speed internet access is available in all guest rooms and public areas including a public internet terminal.