Business Details
About
Hotel
Our hotel is located in the heart of Houston just minutes away from downtown and The Galleria business district, directly off of I-10. We are also located directly across the street from Memorial Park which is equipped with a golf course, tennis courts, 3 mile jogging trail and hiking trails. Our hotel offers all of our guests free wired and wireless high-speed internet access, hot breakfast, a state of the art extended fitness center, heated indoor pool, and an outdoor experience facility with a water feature. Our guest can also take advantage of our on site convenience shop, free wireless high-speed internet access in all public areas, large meeting space, 24 hour business center, and 24 hour coffee service. We also offer our guest multiple room types which range from an executive king to a two bedroom suite.
Location
Hampton Inn & Suites Houston Heights I-10
5820 Katy Freeway, Houston, TX
77007, United States
Hours
Reviews
4.4
858 reviews
5 stars
542
4 stars
188
3 stars
64
2 stars
23
1 star
41
What are people saying?
AI-generated from recent customer reviews
Staff Friendliness
Many customers praised the staff for being friendly, helpful, and accommodating throughout their stay.
Cleanliness
Most reviews highlighted the cleanliness of the rooms and common areas, with guests appreciating the housekeeping efforts.
Breakfast Quality
The breakfast received positive feedback for its variety and quality, with many guests enjoying the options available.
Location
The hotel is conveniently located near restaurants and shopping, though some guests noted challenges with traffic and access.
Room Comfort
While many found the rooms comfortable, some guests reported issues with bed quality and noise from nearby train tracks and the highway.
- HMHeather McCain2 days ago5.0We had a quick overnight stop at the Hampton and it was exactly what we needed. I really appreciated the gated parking lot. Breakfast was great.
- KNKatherine Newton5 days ago1.0Would give 0 stars for customer service if that was an option. Hope you don’t have an interaction with management as they are very rude and heartless.
- RRRyanNov 11, 20252.0I don't know why this place is rated so highly, even for a Hampton Inn at this rate. First off, the whole situation of entering the property by car where you first have to navigate the tight and chaotic parking lot of a nightclub before you can even pull up to the hotel is something else. The thought of having to deal with club patrons who've been drinking in a parking lot like that is crazy and meant that I was pretty much not going anywhere for the evening just so that I didn't have to deal with that mess. Thin walls. The room shook a lot. Next was the room. Whenever I'd walk in, the smell of heavy Febreez would smack me in the face. Awful. The light bulbs in the room were all the wrong color temperature and strength. They were a blinding bright white that made it feel more like a surgery clinic than a hotel room. The pillows weren't good, but not the worst. They were thick enough and could be fluffed, but very lumpy. The breakfast terrible. Everything was bland. The fruit was like it had been cut several days ago, so it was soggy, mushy, and not tasty. Awful. I hear that it used to be better, but it's gone down hill. Terrible value.
- ETE G ThomasNov 5, 20255.0A/C in my room made horrible noise when it first started up. Would quiet down in a few seconds but if you are a light sleeper (I am) it wakes you up every time it starts. Clean room and nice staff though.
- JPJuliet ParkerOct 30, 20255.0Just fabulous Unfortunately I’ve had to change this review as I never got my deposit back and have been fobbed off and ignored told to call my bank but bank says nothing stopping the refund. Pretty disgusted tbh
Frequently Asked Questions About Hampton Inn & Suites Houston Heights I-10
What are the check-in and check-out times at Hampton Inn & Suites Houston Heights I-10?
Check-in time is at 3:00 PM, and check-out time is at 12:00 PM.
Does the hotel provide free breakfast for guests?
Yes, Hampton Inn & Suites Houston Heights I-10 offers free hot breakfast including a buffet option.
Are pets allowed at Hampton Inn & Suites Houston Heights I-10?
Yes, the hotel welcomes both cats and dogs, making it a pet-friendly property.
Is there free parking available at the hotel?
Yes, free self-parking is available for all guests at the hotel.
Does the hotel offer fitness facilities?
Yes, guests have free access to a state-of-the-art fitness center equipped with elliptical machines and treadmills.
Is the hotel accessible for guests with mobility needs?
Yes, the hotel offers accessible parking and elevators, and is mobility accessible.
Are there any nearby dining options to Hampton Inn & Suites Houston Heights I-10?
Yes, nearby restaurants include Denny's for American breakfast, Doña Leti's for Mexican cuisine and bar service, and Christian's Tailgate Bar and Grill specializing in burgers.
What outdoor activities are available near the hotel?
Memorial Park is directly across the street, offering a golf course, tennis courts, a 3-mile jogging trail, and hiking trails for outdoor enjoyment.
Are there any convenience stores near the hotel?
Yes, nearby convenience stores include Danny's Market and Anthony's Fast Stop for quick shopping needs.
Does the hotel provide internet access to guests?
Yes, free wired and wireless high-speed internet access is available in all guest rooms and public areas including a public internet terminal.