Hampton Inn & Suites Houston-Cypress Station

Reviews

• TM

  Trent McKinney

  5 days ago
  5.0
  I’m currently staying at the Hampton Inn, and I have to say—Kevin, the concierge, has delivered some of the best customer service I’ve experienced anywhere in the world. I just returned from Dubai, where I stayed at the JW Marriott Marquis (the tallest 5-star hotel in the world), and Kevin’s level of professionalism and care genuinely matches that standard. Knowing that he’s originally from Dubai and previously worked with Emirates, it’s clear he’s overqualified in the best possible way. His hospitality, attention to detail, and ability to make every guest feel valued are truly unmatched. Hampton Inn is incredibly lucky to have him. I also want to highlight **Ariona** at the front desk—friendly, warm, and always ready to help. Her positive energy makes the entire experience even better. Thank you, Kevin and Ariona, for making my stay exceptional. You both turned a standard hotel visit into something memorable. Highly recommended!
• AC

  Angel Castro

  Nov 12, 2025
  5.0
  Excellent Stay. (3) nights (2) days were great. Always a smile on their workers, especially Yanitza the lady on the breakfast area she was aware all the time to assist me. I recommend it 100%. Kevin the receptionist is an excellent worker, always smiling and helping guests.
• MT

  Martha Tawadrous

  Nov 11, 2025
  5.0
  During my recent stay at the Hampton Inn, I was extremely impressed by the professionalism and hospitality demonstrated by Kevin at the front desk. His pleasant smile and positive demeanor created a welcoming atmosphere from the moment I arrived. Kevin’s confident body language, professional appearance, and clear communication reflect his strong commitment to guest satisfaction. His outstanding skills, attention to detail, and evident passion for his work make him an exemplary team member. I am confident that Kevin possesses the qualities and leadership potential to serve as an excellent trainer and role model for other Hilton and Hampton team members.
• PP

  Pedro Machuca Piris

  Nov 8, 2025
  5.0
  I stayed in this hotel for work I travel for work was there for a month. I really can’t believe how great and helpful service and hospitality over all excellent the room service woooowww great I’m very OCD clean and MrS. Krystal Herrera excellent service I’m talking about excellent hospitality her way of treating me words can’t explain how professional and her politeness was. Thank you to all the staff great place honestly not some scam real person here. Thank you all for the great stay.
• CS

  Crystal SaidSo

  Oct 28, 2025
  5.0
  Excellent Service and Comfortable Stay I recently stayed one night on September 25, 2025 at the Hampton Inn on Wagon Wheel Road and was thoroughly impressed with the experience. The property was exceptionally clean, quiet, and well maintained, providing a very comfortable environment for rest and relaxation. What truly made my stay outstanding was the exceptional service provided by Kevin at the front desk. From the moment I arrived, Kevin demonstrated genuine professionalism, warmth, and attention to detail. He went above and beyond to ensure my stay was smooth and enjoyable, offering assistance with check-in, local recommendations, and follow-up to make sure I had everything I needed. It is rare to encounter such a high level of customer care. Kevin’s dedication and hospitality reflect the best of what Hampton Inn stands for, and he made a lasting positive impression. I highly recommend this location and commend the team—especially Kevin—for delivering an exceptional guest experience.

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