Hampton Inn & Suites by Hilton Houston North IAH

3.9
874 reviews

About

HotelHampton Inn
Daily Mandatory Charge includes: Texas Recovery Fee. Situated less than five miles from George Bush Intercontinental Airport (IAH), the welcoming Hampton Inn & Suites Houston/North-IAH/Greenpoint hotel is ideally placed for guests who want to catch a flight easily, but who want to avoid noise and traffic from the airport. There are four major highways nearby and downtown Houston is just 20 minutes’ drive away. Business guests at this friendly Houston IAH airport hotel will appreciate our close proximity to an expansive commercial district, and many major companies. Stay connected in the free 24-hour business center, and hold an event in the 1500 sq. ft. ballroom, which can be divided into two and is flooded with natural light. Contemporary A/V technology and our friendly, professional staff will ensure your training seminar, wedding or conference is a success. After a long flight, energize in the free fitness center, or plunge into the outdoor saltwater pool. Unwind in an oversized guest room or suite, equipped with free WiFi, a 48-inch TV and a coffee maker. Get a great night’s sleep in the clean and fresh Hampton bed® before waking up refreshed to savor fresh-baked waffles at Hampton’s free hot breakfast buffet. If you’re in a rush, pick up a free Hampton’s On the Run Breakfast Bag™, Monday - Friday. The 24-hour Suite Shop stocks all the snacks, drinks and essentials you’ll need. Friendly service, clean rooms, comfortable surroundings, every time. If you’re not satisfied, we don’t expect you to pay. That’s our commitment and your guarantee. That's 100% Hampton®.

Location

Hampton Inn & Suites by Hilton Houston North IAH
707 North Sam Houston Pkwy East, Houston, TX
77060, United States

Hours

Reviews

3.9
874 reviews
5 stars
441
4 stars
180
3 stars
83
2 stars
40
1 star
130

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being described as apathetic, unhelpful, and even rude in various situations.

Cleanliness Issues

Many guests reported cleanliness problems, including dirty rooms, unclean bathrooms, and unsanitary conditions in common areas.

Safety Concerns

Several reviews mentioned safety issues, including vehicle thefts in the parking lot and a lack of security measures.

Room Maintenance

Guests frequently noted that rooms were dated and in need of repairs, with issues such as broken fixtures and malfunctioning appliances.

Mixed Experiences

While some guests had positive experiences with staff and amenities, these were overshadowed by the overall negative feedback regarding service and cleanliness.
  • JS
    Joseph Sproul
    Jan 5, 2026
    1.0
    Coffee? I literally have stayed at hundreds of Hilton branded properties (Mostly Hampton Inn) and have always had hot coffee ready for patrons, not only was the “Light Roast” cold, it was 6-12 hours old. I asked the front desk for a fresh brew, he states “THEY” only make it in the morning? revoke this franchisee’s contract!
  • LM
    La McKinney
    Dec 31, 2025
    5.0
    We had a private meeting there and the room held all of us comfortably.
  • DC
    Dede Chene
    Dec 29, 2025
    5.0
    Broken door, front desk manager is nice, but the dude (seems the owner) was not. Checked in, the first room 219 restroom door is broken, no hot water, he switched us to 319, no hot water also. Finally settled down in room 218.
  • NF
    natasha ford
    Dec 29, 2025
    4.0
    Great service and friendly staff. The food just wasn’t my favorite.
  • LD
    Laura Dennis
    Dec 23, 2025
    1.0
    I would not recommend this location. If you are a fan of Hampton Inn then I would avoid this location like the plague. The hotel staff is apathetic, poorly trained in conflict resolution, and do not respect safety and privacy. I had only been checked in for a few hours before I was checked out by the front desk clerk, Dylan. He voluntarily checked myself out of my room. How is that normal and ok? How do you just decided to randomly check out a guest from their stay while they are asleep? I was abruptly awoken by the cleaning crew because they had assumed I had left because Dylan decided to take ownership and check me out of my room. What he did cause a headache that I am still working through weeks later. He was quick to avoid accountability and put the blame on me when I was ASLEEP. He was snippy and had poor communication and logic that could help resolve the issue he created. Management was no help either. Didn't see what was the issue that I would be double charged. The refund never came that they claimed would show up. What a sad excuse for a hotel. The hotel is ran like a scam. Also... it smells there.

Frequently Asked Questions About Hampton Inn & Suites by Hilton Houston North IAH

What are the check-in and check-out times at Hampton Inn & Suites by Hilton Houston North IAH?

Check-in time is from 3:00 PM, and check-out time is until 11:00 AM.

Does Hampton Inn & Suites by Hilton Houston North IAH offer free Wi-Fi?

Yes, free Wi-Fi is available in public areas of the hotel along with public internet terminals.