Location.com logo
Brand Certified

Hampton Inn Houston I-10 East

4.2
(683 reviews)
Get DirectionsCallWebsite

Business Details

10505 East Freeway, Houston, TX
77029, United States
(713) 997-8181
https://www.hilton.com/en/hotels/houwshx-hampton-houston-i-10-east/

About

HotelHampton Inn
Set in East Houston’s Business District, alongside Interstate 10, Hampton Inn Houston I-10 East is just five miles from downtown Houston. Whether you are in town for business or leisure, our hotel places you near the city’s most popular attractions, including the Houston Museum District, Houston Toyota Center, Space Center Houston and Minute Maid Park. Feel at home in a modern guest room at this East Houston, Texas, hotel. Check emails with free WiFi, watch movies on the 42-inch flat-screen TV and buy snacks and drinks in the 24-hour Suite Shop to chill in your refrigerator or heat up in your microwave. Sleep soundly in the clean and fresh Hampton bed®, before waking up refreshed to enjoy Hampton’s free hot buffet breakfast. If you’re in a rush, pick up a free Hampton’s On the Run Breakfast Bag™, Monday - Friday. There's always a friendly face, and free tea and coffee in the lobby 24/7, should you need some advice on things to see and do in Houston, Texas. With 1670 sq. ft. flexible meeting space, and state-of-the-art A/V equipment, our East Houston, TX, hotel is ideal for business and social events for up to 120 people. Plunge into the inviting outdoor swimming pool, or unwind in the whirlpool. Work out with contemporary cardio, resistance and weights equipment in the free 24-hour fitness center. Friendly service, clean rooms, comfortable surroundings, every time. If you’re not satisfied, we don’t expect you to pay. That’s our commitment and your guarantee. That's 100% Hampton®.

Location

Hampton Inn Houston I-10 East
10505 East Freeway, Houston, TX
77029, United States

Hours

Reviews

4.2
683 reviews
5 stars
380
4 stars
176
3 stars
51
2 stars
34
1 star
42

What are people saying?

AI-generated from recent customer reviews

Staff Attitude

Feedback on staff was mixed; while many praised their friendliness and helpfulness, several reviews highlighted instances of rudeness and dismissive behavior from specific employees.

Cleanliness

Overall, guests appreciated the cleanliness of the rooms and hotel, but some reported issues with maintenance and cleanliness in certain areas.

Breakfast Quality

The breakfast received mixed reviews; while some guests enjoyed the variety and quality, others were disappointed by the lack of options and poor service during breakfast hours.

Location Concerns

Several reviews mentioned the hotel's location as a drawback, citing safety concerns and the surrounding area being rundown.

Customer Service Issues

Multiple guests reported dissatisfaction with customer service, particularly regarding handling of complaints and issues during their stay.
  • KR
    Kristin Richey
    2 days ago
    5.0
    We had a great experience at Hampton Inn for NCA. Wonderful attentive staff and great breakfast! 🧇
  • TW
    Tony Wyman
    4 days ago
    3.0
    The location isn’t the best and access to the hotel is a bit difficult to spot as you’re driving.
  • MC
    Morgan Cooper
    Feb 24, 2026
    1.0
    My recent stay was February 20-22 and the front desk lady by the name of Twila was very rude. She did not accommodate me professionally. When asked about certain amenities, she did not address them well and she also disregarded my questions when it came to check-in times . The Continental breakfast was very subpar. Everything was cold and not replenished properly.I will not stay at this location ever again while traveling to Houston.
  • CD
    C Dunlap
    Feb 21, 2026
    1.0
    As a long standing Hilton Honors member, I have stayed at many Hampton Inn & Suites properties over the years and have consistently experienced the warm hospitality the brand is known for. Unfortunately, this particular location fell far below that standard. My organization reserved and blocked multiple rooms this weekend for an event being hosted at the hotel. With that level of commitment and partnership, I expected a seamless and welcoming experience for myself and my guests. Instead, I was informed that cookies are not served throughout the weekend because they are not baking them. I have never encountered a Hampton property that simply chooses not to provide a signature hospitality touch without explanation or accommodation. More concerning than the cookies was the overall tone and service from one specific staff member. Her demeanor toward several guests in my party was dismissive and unwelcoming. Hospitality is not just about amenities. It is about how guests are made to feel. The communication style and attitude displayed did not reflect the Hampton brand values I have supported for years. I am deeply disappointed. As a loyal Honors member, this is the first time I have felt this level of dissatisfaction at a Hampton Inn. The service did not align with the reputation the brand has built, nor with the loyalty I have shown over the years. Regrettably, I will not patronize this specific location again. I truly hope management takes this feedback seriously and restores the standard of hospitality that so many of us have come to expect.
  • PB
    Piter Bazan
    Feb 5, 2026
    5.0
    Incredible accommodation, excellent customer service, and free breakfast every morning!
Read more reviews on Google

Frequently Asked Questions About Hampton Inn Houston I-10 East

What accessibility features are available at Hampton Inn Houston I-10 East?

The hotel provides accessible parking and has an accessible elevator to accommodate guests with mobility needs.

Is breakfast included with the stay at Hampton Inn Houston I-10 East?

Yes, the hotel offers a free hot buffet breakfast and a Hampton's On the Run Breakfast Bag from Monday to Friday for guests in a rush.

Brand Certified Facts from Hampton Inn Houston I-10 East

Hampton Inn Houston I-10 East partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including:
Bing
Google
Apple
Yelp Enterprise
+100
Others