Business Details
About
HotelHampton Inn
Daily Mandatory Charge includes: $2.00 Downtown District Fee
Stay in the middle of all the action at our Hampton Inn Houston Downtown hotel. From the minute you walk into our modern and stylish lobby, you’ll feel right at home. This upscale, high-rise building is in an excellent location to walk to attractions, restaurants, shopping and businesses. Just 30 minutes from both major Houston airports, it’s easy to see why travelers choose our Hampton Inn for their Houston stay.
Walk to the George R. Brown Convention Center, Discovery Green urban park and Minute Maid Park, home of the Houston Astros. Network with other business professionals at the convention center and in the downtown Houston Central Business District. After a day of exploring, relax in a clean and fresh Hampton bed® with free WiFi and your laptop on the lap desk. Start your day with free, hot breakfast served daily featuring fresh-baked waffles, hearty oatmeal with toppings and several other items. If you need to get to a meeting, grab Hampton’s On the Run Breakfast Bags™, available Monday through Friday for a quick and healthy option.
Choose a room on a higher floor for better views or a corner room with Discovery Green urban park views. Our corner rooms feature two queen beds with a sitting area, perfect for your family or group stay.
Location
Hours
Reviews
4.2
1,247 reviews
5 stars
724
4 stars
308
3 stars
90
2 stars
48
1 star
77
What are people saying?
AI-generated from recent customer reviews
Staff Performance
Many reviews praised the staff for being friendly, helpful, and accommodating, particularly highlighting valet staff like Jesse and Reggie.
Cleanliness Issues
Several customers reported cleanliness problems, including dirty rooms, stained carpets, and unkempt bathrooms, which detracted from their overall experience.
Location
The hotel is well-located near popular attractions like Minute Maid Park and the convention center, making it convenient for guests attending events.
Breakfast Quality
Guests appreciated the complimentary breakfast, noting a good variety of options, although some mentioned it could be improved in terms of sustainability.
Service Consistency
While many guests had positive experiences, there were notable complaints about inconsistent service, particularly at the front desk and bar, leading to frustration.
- EAElizabeth ArrautJan 3, 20264.0Room was OK, the floor in our bathroom was warped & water damaged. We were woken up at 430am (after 9 hours of airports & delayed flights) to someone blasting mariachi music, we called the front desk to complain & they said it was probably a car driving by (we were on the 9th floor, not likely), it went on for nearly 2 hours before it stopped & we were able to finally rest. We called prior to checking in to see where we're supposed to park & we were told they offer valet & that was it, I assumed that was my only option. However, they charge $60 per night when there is a lot directly across the street that is only $20. Would I return? Probably not. The highlight of this hotel is the AMAZING breakfast that is offered!
- IFIsabella FJan 1, 20261.0We arrived at 11 pm freezing cold. The service was alright, one of the valets was very nice. However, after we got into the room and unpacked our suitcases, then took our clothes off to shower. Come to find out, our shower was completely broken, with only drippings coming out! The room had no heating and was blasting AC that we could only turn low. We were hopping around without clothes, freezing our butts off, calling the front desk. Before we even said anything, they said they would move us to a different room. They must have known that the shower was broken, and yet still allowed people to book the room. This was a terrible experience overall and I don’t know how this hotel has a 4.2 rating.
- JMJennifer MurilloDec 26, 20255.0The rooms were clean, and service was great. As we drove up we were greated by Elizabeth outside at valet, she was very cheerful and helped us with our suitcases and parked our truck in the parking garage. Thank you.
- RLRaquel LoveDec 21, 20255.0Great Location and Amazing Staff! Michael was very helpful and friendly too. Super Close to Discovery Green and George R Brown and Houston popular attractions. Very Walkable plus warm breakfast with many options. The only bad thing was that pool was not heated but I’m sure they can update that otherwise awesome!
- MCMary CastanedaDec 21, 20253.0Hotel is fine, nothing super great. They didn’t want to give me my 2 free waters for being a Hilton Honor Member. The door handles to your room don’t open the door like a normal handle, instead and turning the handle down like normal, you have to tune the handle up!! Also, the “king” bed is NOT a king; it sleeps more like a queen. The lobby is very large and inviting.
Frequently Asked Questions About Hampton Inn Houston Downtown
What are the check-in and check-out times at Hampton Inn Houston Downtown?
Check-in time is 3:00 PM and check-out time is 11:00 AM.
Does Hampton Inn Houston Downtown offer free WiFi?
Yes, free WiFi is available in public areas and through a public internet terminal.
Are pets allowed at Hampton Inn Houston Downtown?
Yes, both cats and dogs are welcome at the hotel.
Is parking available at the hotel and what type?
Parking is available with valet parking service.
Does the hotel provide facilities for guests with mobility challenges?
Yes, the hotel features accessible parking, elevators, and is mobility accessible to accommodate guests with mobility needs.
What dining options are available at Hampton Inn Houston Downtown?
The hotel has one restaurant with a bar. Breakfast is available for free daily, including a buffet breakfast and On the Run Breakfast Bags on weekdays.
Are there fitness and recreational facilities on-site?
Yes, the hotel offers a free fitness center, including elliptical machines and treadmills, plus a game room and an outdoor pool.
How can I get to Hampton Inn Houston Downtown using public transit?
The METRORail Convention District Rusk Station is a nearby light rail station to help you reach the hotel easily.
Are there dining options nearby Hampton Inn Houston Downtown for exploring local cuisine?
Yes, nearby Mexican and Latin American restaurants such as Cueva and Xochi, as well as American restaurants like High Dive - Marriott Marquis Houston and Vic & Anthony's Steakhouse, offer great dining experiences.
What nearby attractions can I visit when staying at Hampton Inn Houston Downtown?
Guests can walk to attractions like the George R. Brown Convention Center, Discovery Green urban park, and Minute Maid Park, home of the Houston Astros.